Reviews of Caribbean Beach Resort (Moderate Resort)
Reviewed by LWhite Review Date: 08/24/2022
Rating: (1) Not Recommended
This was literally the worst Disney experience we have EVER had. We paid for two Waterview rooms, and ended up getting Standard View rooms (basically all we could see was the other buildings). It was an upcharge of about $172 per room for the length of our stay, so around $344 total. To top it off, none of the plugs or USB plus in either room worked, and the AC in one of the rooms broke and then leaked water, at least 2 inches deep, into one room and stretching into the second room. Overall, the staff was unhelpful to say the least. It took us 4 trips to the front desk, over 3 or 4 days to even get anyone over there to fix it and get the water up. The smell was horrendous by the time they did. The only thing they did was comp part of the parking for one of the rooms. Our other issues, they just said they would take note and that was it. I tried contacted Guest Service after returning home and at first their response was, well we were overbooked. We booked over a year in advance. Them overbooking shouldn't have been our fault... and... if they overbooked, the least they could do was reimburse us so that we were only paying for the Standard View that we had. Between the view, the inability to charge anything because no plugs, the smell, and the standing water... I will NEVER stay at the Caribbean Beach again. A number of people I talked to while there had similar experiences during that trip. If I could give it Zero stars I would. After dealing with Guest Services, I'm not even sure I will ever stay at ANY Disney Resort. We clearly didn't get what we paid for, and their customer service has taken a HUGE drop in caring about customer satisfaction. 🙁
Pros:
Close to Skyliner and has slides at the poolCons:
Waterview rooms don't all actually have a waterview. The AC broke, flooded the room, and took about 4 days for them to finally send someone out to fix it. None of the plugs and USB outlets worked in the room (plugs would just fall out).Reviewed by TeacherManJoe Review Date: 05/31/2022
Rating: (6) Not Recommended
Caribbean Beach is a resort that I feel VERY conflicted on for several reasons. Ready to take a journey?
On the positive side, Caribbean Beach is a gorgeous resort. Each section of the resort being themed around a different island is cool, the colors are bright and beautiful, and the design of the resort really feels like a tropical getaway. There are nice beaches all around the campus to sit on and the main building is beautiful. The food options here are pretty good as well. The Skyliner station here is a big advantage as well for travel. But the design and theming of Caribbean Beach is the star and makes this a really nice resort to just walk around.
This is a good thing, because there is a LOT of walking involved with staying at Caribbean Beach. While the walks are beautiful, this is also the resort’s biggest disadvantage.
Because the campus is so large and spread out, getting around can not only be quite an involved process, but also a bit confusing if you do not know the way. While each “island” is differently colored, that does not necessarily mean you will always be able to navigate easily. As such, we experienced a long walk to wherever we wanted to go, whether the main building for a meal, or even the bus stations to get to the park.
And the bus stations are the other challenge of Caribbean Beach. Because the resort is so large and spread out, if you are looking to take a bus to a park, or are returning from a park at the end of the day, you will likely have additional time involved in the travel, as you will need to either stop at one or more additional stations around Caribbean Beach on the way to the park or the way back from the park. These stops are typically pretty brief, but they can put a damper on the travel experience if you are just looking for a zippy trip. The fact that there is a Skyliner station here is helpful, as that at least offers another transportation option. However, if you are not close to the station, you are either in for another long walk, or even a bus ride to the Skyliner, which seems like transportation-ception.
Overall, Caribbean Beach is a gorgeous retreat. There are lots of great relaxation spots here, and some nice amenities. However, you will need some extra relaxation after all the walking to get from one place to their other, or extra relaxation after the challenges of transportation.
Pros:
Beautiful property with lovely beaches Good amenities and food optionsCons:
Really long walk to get most places you might want to go Transportation options can be pretty frustratingReviewed by Anonymous Review Date: 04/19/2022
Rating: (5) Not Recommended
For the price you pay the room service should be everyday. If lack of employees are the reason then lower the price since there is no salary overhead
Pros:
LocationCons:
House keepingReviewed by Anonymous Review Date: 12/30/2021
Rating: (4) Not Recommended
We stayed in Caribbean Beach’s Aruba in June of 2021. The restaurants were nice, and we loved the main pool. But, unfortunately, the rooms were outdated. Many air conditioning units were leaking, the walls were moldy, and in my cousin’s pirate room, there were MILLIPEDES!!! (Disgusting bugs that look like centipedes but have more legs) I would stay at this hotel when they update the rooms again. But for now, I would recommend NOT staying at Caribbean Beach.
Pros:
Restaurants, main pool, skylinerCons:
Air conditioning, mold, MILLIPEDESReviewed by RushDunn19 Review Date: 11/18/2021
Rating: (7) Not Recommended
My husband and I stayed here for our honeymoon. I was super excited about it as I am a huge Disney fan. My husband purposed to me at the partners statue in Disneyland. So we were really excited to have our honeymoon on resort. I had read from several reviews including all ears that if you book a stay here you needed to be prepared to walk A LOT. However I don't think we were actually prepared for how much A LOT was. we were in Barbados neighborhood We wanted to be near the skyline and the main lobby to use the food court and bar. The pool was fun and very family oriented they also have several smaller pools and more adult pool areas for a quieter atmosphere. Food is a bit lacking to our taste and having to walk a 1/4 mile to 1/2 a mile to get drinks was a bummer for us. However for the price we we paid we were very very happy. I don't think I would stay again unless it was a super great deal. Maybe this resort could do golf cart rentals like the wilderness cabins?!?!
Pros:
Close to the Skyliner and several bus stops on property. Lots of pools and beach areas to relax in Plenty of parking Modern rooms Family atmosphere Many activities at all times for resort days Well maintained propertyCons:
Very spread out Poor food verityReviewed by Anonymous Review Date: 06/19/2021
Rating: (1) Not Recommended
Lack of Consideration
Pros:
Large resortCons:
Lack of consideration over a 2 inch difference in height, cause the family to sequester. I don’t recommend with this resort at all.Reviewed by Anonymous Review Date: 05/09/2021
Rating: (5) Not Recommended
Room was OK. Fridge super tiny. I found the maintenance lacking. There were towels and trash outside of the rooms. Housekeeping didn’t make the beds and didn’t do a very good job. Don’t think I’ll be back.
Pros:
Room size. Comfortable beds.Cons:
Housekeeping, tiny fridge, trash outside rooms.Reviewed by Anonymous Review Date: 04/12/2021
Rating: (4) Not Recommended
Stayed here in November 2020 and wished I was at Pop Century (where I normally stay) the whole time. Yes the convenience of the Skyliner hub and the Joffrey's coffee stand right across the street from my room were great but it couldn't make up for the overall old and dirty feeling of this resort..not to mention the damp feeling and dusky smell thanks to the carpets on a particularly humid day. The bathroom left everything to be desired and the shower sounded like it was preparing for lift off every time we used it. Overall this just feels old and dated. Hopefully this one is up for refurbishment soon- I won't stay again until it's refurbished. You're better off at Pop or another moderate resort for the money.
Pros:
Skyliner accessCons:
Carpeted rooms Very large size In need of a remodel Poor quality bathroomsReviewed by Anonymous Review Date: 11/17/2020
Rating: (3) Not Recommended
Very much dated, way too large and room smelled strongly of mold. Moved to another room and had the same. Staff at Disney is usually on point but the supervisors we spoke to were uninterested in helping. Felt very much like a Red Roof Inn. Even the Skyliner can't save it:(
Pros:
Skyliner was nice, Housekeeping staff was greatCons:
Supervisors don't care and that becomes systemic. Old, musty, really average to be honest.Reviewed by Anonymous Review Date: 11/17/2020
Rating: (2) Not Recommended
Never. Again. Time is money and it takes sooo much extra time to get anywhere in the resort and getting to the parks due to the multiple sections. It should honestly be split in half and be 2 resorts with their own lobby’s, food courts and bus stops. The skyliner isn’t even enough incentive for me to stay there again when I can stay at Art of Animation/POP Century for less and still get the skyliner
