Reviews of All Star Sports Resort (Value Resort)
Reviewed by Victoria222 Review Date: 02/14/2021
Rating: (1) Not Recommended
Worst hotel! Never again. My husband, son, and I all got bead bug bites all over! The staff came out and agreed that we had bed bugs. They offered to change the sheets while we were at the park that day but no apology or anything. So disappointed!
Pros:
Inexpensive, fun theming for a sports person, food court was goodCons:
Old!!! Bed bugs!!Reviewed by Melanie M Review Date: 09/28/2018
Rating: (2) Not Recommended
Never again....was terrible...loud, kids all over with no supervision since it accommodates sports teams.
Pros:
NoneCons:
EverythingReviewed by sugarpie7 Review Date: 02/25/2015
Rating: (2) Not Recommended
We've stayed at AS Sports in the past but started staying at Pop Century the last few times we've visited Disney. Next time we're going back to Pop Century or staying at one of the upper level hotels.
We've always understood that "value resort" is marketing speak for cheap, but it's just really bad. We never saw the point in spending twice or even three times the money to stay at one of the upper level hotels, our argument was that they're all run by Disney, but I can no longer justify staying here anymore.
The rooms are incredibly small and smell dirty. There was peeling paint, cigarette burn marks on the sink, the walls are made of cinder block and you can hear absolutely everything going on in your neighbors rooms. It's just really gross.
Through my job, I've stayed at a lot of different hotel chains at all price points, but Disney's "value" resorts are some of the worst. They are not anywhere near up to the Disney standard, or at least the Disney standard that used to exist.
There's more I can say but I think you get the point.
Pros:
inexpensiveCons:
Dirty, small rooms, too much to list hereReviewed by mem0914 Review Date: 10/29/2013
Rating: (2) Not Recommended
For the price it was ok. Nothing I would rave about. We arrive at 10am well before the 3pm check in. But decided to try anyways to see if our rooms were ready. Well our friends' room was ready when we got there and so was my cousin's room. However my husband & I's room and my grandmother's room were both unavailable. So we were told that the rooms would be ready in the next hour or so and we would be notified via text or a phone call. We went and walked around Downtown Disney til about 4pm. We decided to go back to the hotel and were informed our room had been ready since about 11:30am. We were upset at not being called but oh well. Every time we went to the concierge desk or called to get info or reservations the person helping acted like we were out of line. The night before we checked out we went to the front desk (granted it was around midnight so maybe this one IS our fault) to pay the charges on our room and clear the bill. The man at the desk was sluggish and was acting like we were bothering him and he had better things to do than help us. So after my husband clears up the bill. I ask if there is a comment card I can fill out because one person made the trip wonderful. He asked if that was it or if I needed anything else. So I said yes I needed ten complaint cards for every day I had been there. When I said I wanted to make a complaint as well his whole attitude changed and he was now the friendliest person ever.
There was no fridge in the rooms. When we asked they said the fridges were recalled. Odd I was at the All Star Movies in March and no problems then. The cafeteria was closed and you had to go to the other all star resorts.
I'll definitely pay the extra money and stay at the Animal Kingdom or Polynesian IF I decided to go back.
Pros:
priceCons:
everythingReviewed by Anonymous Review Date: 10/25/2022
Rating: (3) Not Recommended
We stayed here in October. We were very disappointed. The curtains in our room wouldn’t close all the way. Maintenance came and just pinched the two sides together with one of the room’s clothes hangers. So, for the duration of our trip we had a hanger holding our curtains together (super classy). There were no luggage racks so the only place for suitcases was on the floor. They only provided one bar of soap for the room. When we would try to call housekeeping, the call would go unanswered. The coffee machine in the food court was broken and there was never any ice in the ice machines.
Pros:
First pick up and drop off for the busses.Cons:
Room amenities, service, cast member helpfulness, food court choices, bus lines.Reviewed by Anonymous Review Date: 05/30/2019
Rating: (3) Not Recommended
Would not stay here again! We booked a preferred room for 4 nights and actually had to check out a day early and change hotels. The beds were terrible and by the 2nd night our backs were hurting so bad. We opted out of the maid service and they said we would receive a gift card but the maid came in the room the next day and we never received the gift card. I also stopped by the front desk on the first night and told them that we didn't have a car so we wouldn't get charged. The cast member asked if we came by boat (in a rude way) and I told her that my daughter's boyfriend had dropped us off. However, we got charged for parking each night and had to go back to the front desk to have the charges removed.
Pros:
Small bus stop and good bus service. Small property and within walking distance to All Star Music and All Star Movies.Cons:
The beds and the serviceReviewed by kvogel11202 Review Date: 08/29/2013
Rating: (3) Recommended
My husband and I stayed here for a quick trip, we thought we would stay somewhere less expensive than our usual and much loved Yacht Club. We went in with very low expectations, and even those were not met. The entire stay was chaos and disappointment. From groups of cheerleaders allowed to run around at all hours "practicing" at the top of their lungs while the chaperones crowded around the small bar and ignored them, to the paper thin walls allowing us to know each time one of our neighbors flushed, to the rude cast members.
The unpleasant girl in the gift shop didn't want to retrieve the package I had sent back to the hotel, so she tried to tell me it wasn't there. When I pointed out that it was marked in the book as having arrived, she was forced to go get it, and made plain her anger at me for her having to do her job. When she told me I "have to sign for it" I asked - very nicely- if I could have a pen, and she literally threw it at me. It bounced off my chest onto the counter. My husband began slowly backing away at this point. I kept my cool but her attitude was pretty prevalent among the staff here. Don't even get me started on the bus stop queue, all with no cover so you stand in the sun baking! Never again.
Pros:
priceCons:
everything except priceReviewed by Anonymous Review Date: 09/26/2018
Rating: (4) Not Recommended
only stay if there is NO other place on property
Pros:
cheapestCons:
noisy crowded too many kids for us and we usually dont mind kidsReviewed by Jillian82 Review Date: 01/16/2017
Rating: (4) Not Recommended
We stayed at All Star Sports in September 2016. It was myself, husband and two girls, ages 5 & 1. We did not enjoy our stay and will not be returning. We have previously stayed at Pop Century and really liked it. So our issues were specific to Sports, not Values in general.
First the good. The food in the food court was good. Lots of choices and always tasted good. The staff inside the food court were always helpful & friendly.
Now the not so good. We had connecting rooms with my parents. In between the two doors was a broken piece of metal. Both me and my baby cut our foot on it and were bleeding. We reported it and were told it would be fixed by maintenance. It never was. There was a big storm on the Monday of our trip. The walkways were covered in mulch, sticks and debris. When we checked out on Saturday, they were still a mess. They were never cleaned. There was a strong sewer smell by the pool. The pool was also kept way too warm. It was 90 degrees and super humid our whole trip. The pool was too warm to use. It made us more hot. The drink stations were often out. Coffee and cream should not be empty at 8am. And finally, we found a live cockroach in our bathroom. I complained to a manager about all these issues and he could care less. Barely muttered an apology and offered us free fastpasses. I found it insulting and like he was accepting that we were at the bottom of the Disney barrel. I guess this is a case of 'you get what you pay for'. We paid for the cheapest Disney accommodations and apparently, that's exactly what we got.
Pros:
Food court choicesCons:
Lack of cleanlinessReviewed by Anonymous Review Date: 10/11/2022
Rating: (5) Recommended
Will not be staying at All Star Sports anymore, always stayed at PoP Century. Rooms smelled bad, air didn’t work and they call they self fixing it. One bad experience with a cashier in the cafeteria, she was not friendly to my kind. But everyone at the checking in counter was nice and very helpful. But will not be using this hotel anymore. My stay was October 3rd thru 8 2022
