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  • Author
    • cmoranski

      Registered: October 2014
      Posts: 37
      Review Date: Mon March 27, 2017 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great service, excellent food
      Cons: None

      Great service. Beautiful room with view of courtyard. Delicious food. Hubby loved pork chop, soup, chicken was very good. They nicely accommodated my very fussy 96 year old mother. Delicious dessert tray.
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      Registered: August 2007
      Location: Oswego, Il
      Posts: 199
      Review Date: Thu July 14, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): FOOD and SERVICE
      Cons: NONE

      Let me start by saying that this restaurant was not high on my list after our dining experience here on July 4th of 2013. In my post, I said I wouldn't be "rushing back." We made reservations here, specifically so we could view the fireworks from the MK after dinner...I didn't have high hopes. That being said, I will DEFINITELY be back again in the future.

      My family of 6 dined here on July 3rd. We had 6:30 reservations and were seated right away at a corner table overlooking the beautiful gardens of the Grand Floridian. Our waitress was amazing and the food was delicious. We ordered: Caesar Salads, a Seasonal Strawberry Salad, Chilled Jumbo Shrimp Cocktail, Pan-roasted Chicken Breasts, Surf and Turf Burger, Shrimp and Grits, Artisan Made Spinach-Ricotta Ravioli and a New York Strip Steak. We had red wine, Fess Parker Riesling, Santa Barbara County, and a whiskey flight. For dessert, I pre ordered a white chocolate glass slipper for my sister to celebrate her birthday, which we all shared. Our waitress also brought out a cupcake and sang Happy Birthday.

      This meal was beyond perfect from start to finish. As I said before, we will return...
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      Registered: June 2010
      Posts: 11
      Review Date: Mon October 12, 2015 Would you recommend the product? No | | Rating: 1 

      Positive aspects of the product (pros): nice restaurant manager
      Cons: Service

      This has always been one of our favorite spots to eat! It is one of our "must-dos" on every trip. However, this last visit was enough to keep us from returning for quite sometime. The service we received was simply awful. The server not only served my lunch wrong TWICE, but was not even upset over it. When the sandwich came out wrong a second time, she never came over to ensure that the order was correct. By the time she did come back to our table, my entire party was finished their lunch. When she asked how she could compensate me, I simply said that I would take another drink and not have to pay for it. She complied. However, after waiting much too long for her to come back to give us our check, she handed me a check for 2 drinks and an order of chips placed by another party member at my table. I told her that after getting my sandwich wrong TWICE, I did not expect to pay for 2 drinks and chips that didn't belong to me. She said she couldn't do anything about it. So I asked for the manager, and she told me that "the Manager was in a meeting." We paid but it didn't sit well with me. So I went to the front of the restaurant and asked another waiter for the Manager. The Manager came out and I told her what had transpired. She was mortified, and quickly reimbursed me 2 drinks and an order of chips. The Disney magic in the customer service is slowly disappearing. Thank heavens the Manager had enough grace to be embarrassed about a simple sandwich served wrong TWICE! If you do decide to have a meal at the Grand FL café, you could leave hungry and disappointed.
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      Registered: July 2007
      Location: Pittsburgh, PA
      Posts: 60
      Review Date: Thu September 24, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros):
      Cons: cold sides

      Mom, sister and I ate here at the end of August, even though I had heard that ADR were not normally needed for this restaurant I am glad that I had made one. A tropical storm was in the area and with all the rain the restaurants on the monorail line were busy and I don't think this restaurant is used to being this crowded. Mom had the pork chop, she said it was the best pork chop she has had, however the sides were cold. Sister had the filet, which she enjoyed, but once again the sides were cold. I had the shrimp and grits, which was not cold in the least and very tasty. At the next table, they were getting desserts and I spotted a chocolate Mickey! It comes with the sampler platter, but that did not appeal to us at the table. When I ordered my dessert, which I can't remember now, I jokingly told the waitress "and a chocolate Mickey" She brought me one! It was really too cute to eat, but eventually did a couple of days later. It was solid chocolate. Would come here again
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      Registered: October 2013
      Posts: 39
      Review Date: Sat May 23, 2015 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Relaxed atmosphere, great service
      Cons: limited lunch menu

      DH and I enjoyed lunch here during our recent stay. We were seated right away, though drinks took longer to arrive than they should have. Our server was quite friendly and attentive once drinks had arrived, so maybe we were just seated at a busy time. We both had Caesar salads, mine with shrimp and his with chicken. Both were excellent. I wouldn't travel to the GF to dine here, but if you're staying here and would like a nice quiet lunch, this is a nice choice.
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      Registered: October 2014
      Posts: 14
      Review Date: Wed October 15, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Food, atmosphere, service
      Cons: None

      Was at Disney in August at the Poly. Some of the "adults" decided to try a GF restaurant. We had no reservations but there was no problem for late lunch whatsoever. We also went for late dinner and this was maybe a 15 minute wait. Both meals were very good and we liked the desert offerings and how they can be mixed and matched. We would definitely go back here.
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      Registered: September 2014
      Posts: 10
      Review Date: Mon September 22, 2014 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros): nice atmosphere, bread at start of meal
      Cons: server rushed us

      The restaurant was not crowded yet our server seemed to rush us the entire meal. This is not a place where I would return.
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      Registered: January 2010
      Location: Richmond Virginia
      Posts: 91
      Review Date: Wed November 20, 2013 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Great service and food
      Cons: Can get Loud

      We had dinner at the Grand Floridian Café on Monday, November 4, 2013. We did not have reservations, but arrived at 5pm when they opened. We were seated within five minutes of checking in with the hostess. Our server quickly came by and took our drink orders. We asked her what was good, and she said the $30 Char-crusted New York Strip Steak with Red Bliss Mashed Potatoes and Brandy-Green Peppercorn Sauce with Seasonal Vegetables.

      My wife and I both got the steak – and if was really good, well worth the price. The sides were also excellent. Service was very good as our servicer never let our sodas get empty. The only bad thing I have to say is that two screaming babies made our meal much more stressful than it should have been, but that’s the price of eating at Disney. Would definitely return and recommend to anyone.
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      Registered: December 2007
      Location: UK
      Posts: 63
      Review Date: Thu October 31, 2013 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): lovely meal and the affordable side of GF dining
      Cons: we were sat in the doorway!

      We had around a ten minute wait before our table was available, but it was a lovely evening so we sat outside and waited for our table. When they took us in , we had the only disappointing moment of the night, as our table was the first one in the restaurant, just past the podium so we had a constant stream of people walking past. We had told them on our reservation that it was our anniversary and I had repeated it to the greeter and the waitress so I was disappointed not to get somewhere a little more romantic inside the restaurant. We had a cocktail each but can't tell you what. I think mine was something about the Keys (yes it was so potent it has wiped my memory!!) DH ordered the soup and I ordered the chick pea fritters. His soup was parsnip-very tasty as I dunked a bit of my bread in! My chick pea fritters were delicious-even DH who would normally turn his nose up at anything like that said he would happily eat them. Main course I had the pasta which was very nice but very very filling-especially as I had eaten quite a bit of bread to begin with-curse Disney and their delicious breads! Dh had the pork chop-the smoked sweet potato mash was wonderful-now I have to try to recreate it at home. He even enjoyed his asparagus and he normally has to be force-fed green veggies. To finish we had the sharing platter of desserts which was just right-just about 2 mouthfuls each of each dessert -and we snapped Mickey's body clean off his feet and devoured him between us! A really nice meal, perfect for our anniversary. We will definitely come again.
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      Registered: July 2006
      Location: Massachusetts
      Posts: 6
      Review Date: Wed July 24, 2013 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): atmosphere,wait staff, food
      Cons: none

      We ended up having dinner one night at the Grand Floridian Cafe after canceling dinner reservations at 1900 Park Fare. We just got tired of paying $40.00 per person for a meal.

      What a "happy accident"! We have never eaten here before and upon walking in was greeted immediately by a hostess. We were seated within minutes of our reservation. The atmosphere is great and we sat by the window and the view was beautiful! The wait staff was very attentive and the food was GREAT! I got the pork chop and my husband got the coffee encrusted steak. Both were delicious! My DD got a pasta dish which she loved and my DS got the lobster burger which he couldn't stop raving about.
      Bottom line - LOVED this place , the prices were reasonable and the food was FANTASTIC. From now on this is one of our must due places to dine!
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      Registered: August 2007
      Location: Oswego, Il
      Posts: 199
      Review Date: Tue July 9, 2013 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Atmosphere and Food
      Cons: Service

      I have dined here once before, so I was excited to try it again. Unfortunately, I have to say I was a little disappointed this time.
      My family of 6 dined here on the 4th of July, before the fireworks. We had a 6:30 reservation and probably waited about 10 minutes to be seated, which was no, big deal.
      The food was ok this time, nothing exceptional. We had pasta, New York strips, burgers and the salmon. My husband and I shared the cheese plate as our appetizer. The crackers were stale, and the portion size was extremely small.
      The service was lacking. Our waitress forgot to take my order and we had to call her back. She was also slow with refilling our drinks.
      I would probably give the Grand Floridian Cafe another chance in the future, but I won't be rushing back.
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      Registered: May 2013
      Location: Orlando, FL
      Posts: 1
      Review Date: Sat May 11, 2013 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Food, Atmosphere
      Cons: None

      We made an 8:40 pm reservation for May the 1st of 2013. Although we were half an hour early, we were seated in less than a minute. The restaurant is beautifully decorated. Our server seemed as though she was flagging a bit in energy, but that wasn't a big surprise as it was near the restaurant's closing and probably near the end of her shift. She was still very sweet and courteous. My significant other and I had the chicken and steak entrees and split them both. The potatoes that come with the steak are heavenly. I found the Boston Creme Pie dessert to be perfectly sized for its richness and a delightful accompaniment to my cappuccino. I will definitely be back.
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