Reviews of Via Napoli Ristorante e Pizzeria
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Menus at Via Napoli Ristorante e Pizzeria
Reviewed by bjtrax Review Date: 04/22/2024
Rating: (6) Not Recommended
Dined here for the first time last week. Ordered the Marguerita pizza. It was just okay. The bread with olive oil was very good.
Pros:
Great service, bread was very good.Cons:
Pizza just average, hoped for better at this eatery.Reviewed by Anonymous Review Date: 09/29/2023
Rating: (10) Not Recommended
This was our favorite meal of the trip. Extremely reasonably priced came out to $27 a person even with a bottle of wine for the table. Castmembers were fantastic and everyone LOVED the pizza.
Pros:
Food, wine, atmosphere, prices, castmembersCons:
NONEReviewed by Anonymous Review Date: 03/10/2022
Rating: (5) Not Recommended
We loved Cafe Napoli every year when we visit WDW…not so this time. Party of 8 could not be seated together despite at least 3 empty tables that would have accommodated us. The tables were empty the entire time. Our waiter was most apologetic and constantly sought approval from the manager…apparently it was a no go! The manager came to the doorway more than once, to assess the situation ( my guess) but never once offered an explanation or apology for being unable to grant our request. The pizza was overpriced as were the appetizers. If we visit again, at all, it will be to take away a slice or two…we won’t be eating sit down again…most disappointed.
Pros:
Pros for this restaurant are limited to beautiful main dining roomCons:
Overpriced and rude manager on dutyReviewed by gthurber Review Date: 01/09/2022
Rating: (5) Not Recommended
Disappointed. Our family of five ate at Via Napoli a few years ago and loved it. When we went this time, two in our party had pizzas that were very greasy and not enjoyable to eat. Although every restaurant can have an off night, we are unlikely to go again. It is too much money to put towards a dinner and risk not enjoying it.
Pros:
Lovely restaurant with friendly staff.Cons:
Pizza did not live up to the high price tag.Reviewed by BrittS117 Review Date: 11/23/2021
Rating: (6) Not Recommended
My husband and I got two individual pizzas to share-the margherita and the Quattro formaggi pizzas. I hate to say this-but we were disappointed. This restaurant is constantly advertised as authentic Italian pizza and it did not remind either of us of pizza we had in Italy. The margherita pizza was definitely the weaker of the two. The sauce was off. The white pizza was better and we did still enjoy our dinner. Our waiter was incredibly kind and attentive, and gave us very good service. While this dinner was not a train wreck, I can't say I recommend it, especially given the prices.
Pros:
Very good serviceCons:
Disappointing expensive pizzaReviewed by Anonymous Review Date: 08/06/2021
Rating: (7) Not Recommended
I wanted to love this place. The pizza was incredible. Loved the calamari. But we waited forever for our food and in Disney, time is money too.
Pros:
Awesome pizza, great calamariCons:
Way too long (30 min after finishing apps) to get our meal.Reviewed by PegP Review Date: 11/05/2020
Rating: (2) Not Recommended
We made the mistake of going here during the Food & Wine Festival (not during pandemic, but previous year). Never again! It was SO loud. My 10 year old just sat with her hands covering her ears because it was so loud, it hurt her ears. We couldn't hear a word our hostess said to us while we were being seated at our table. We were going to ask our server if we could switch to a table outside to escape the large party of drunk people screaming at the nearby table, but our server never came to even take our drink order. We waited over 10 minutes, then finally left. He/she never showed.
Pros:
None that we experiencedCons:
Service was the worst of all the Disney restaurants we've been to. It didn't exist. We left without ever ordering because no one ever came to the table to take even our drink order. Can't rate the food because we never got any.Reviewed by RebeccaAspinall Review Date: 07/15/2020
Rating: (4) Not Recommended
I know it is brick oven pizza, and with that, there will be some form of burnt on the bottom. However, the pizza we got, which was a large cheese, was completely black on the bottom. Not areas, the entire bottom. We tried to have our server know and maybe order something else, but she never returned. A new server showed up 10 minutes later with the check and disappeared. Saying all this, we will most likely try this again, as it might have been a bad day for her.
Pros:
Atmosphere is beautifulCons:
PriceReviewed by Anonymous Review Date: 08/19/2019
Rating: (3) Not Recommended
The pizza was good... service was terrible. Server suggested we order everything at once, they would bring appetizers first followed (in a timely manner) by entree and pizza. First item to the table, pizza. Other items arrived randomly over the next 15 minutes. Had to ask multiple times to speak to a manager to discuss the issue. Over 20 minutes later a manager appeared. Our dinner was comped quickly as the manager discovered how poor our experience was.
Pros:
The pizza was goodCons:
Service was terrible.Reviewed by Anonymous Review Date: 04/20/2019
Rating: (2) Not Recommended
just now
Very disappointing. My white wine never came until I asked for it again and when it did come it was warm. The antipasto platter was good but before we were even halfway finished my husband's lasagna arrived...lukewarm. My daughter and I ordered pizza, we waited over an hour to get it. My daughter's was very liquidy. Not impressed by the quality, especially with how much we paid. We had a server in training. He was very nice but not sure if that was part of the problem. The only positive of our experience was that we were inside when the thunderstorm hit
