Reviews of Sunshine Flyer
Reviewed by Anonymous Review Date: 05/05/2023
Rating: (1) Not Recommended
Sunshine Flyer is picking us up at 6:10am for a flight departing at 10:00. There are no other buses running other than 6am and 9am. 4 hours before flight departure did not seem acceptable and we asked for a refund, but were denied. So now we will sit in an airport for 3.5 hours before a long day of travel with two young, exhausted kids.
Pros:
NoneCons:
Long wait Rude staffReviewed by Anonymous Review Date: 04/30/2023
Rating: (1) Not Recommended
It took us 2 hours to get to our resort from the airport! Terrible! 🤦🏼♀️
Pros:
None!Cons:
2 hours mostly standing at airport waiting on the bus!Reviewed by Anonymous Review Date: 04/15/2023
Rating: (1) Not Recommended
Pick up from airport was fine. However, our trip back to the airport was for 5:40, we were never picked up. By 5:55 I called and was told our bus was 10 minutes away. Waited 1/2 hour more and still no bus- NO call, text or anything from sunshine flyer telling us that they aren’t coming. Both my husband and I called in which we were told that the bus passed by our hotel and they aren’t coming back and they won’t be picking us up and the will refund us our money. Seriously??????refund us our money. Here we are stranded at our Disney hotel, we asked that they either send a bus, a van, taxi or Uber, in which they refused. This is how you treat your customers. I wouldn’t recommend this to family or friends. Worst company ever!
Pros:
NoneCons:
Will leave you stranded at your Disney hotel!Reviewed by Anonymous Review Date: 02/15/2023
Rating: (1) Not Recommended
Do not use this service. We got to the resort ok. But our return trip to the airport was a nightmare. We received a text that the bus was running 20-25 minutes late. After they we 20 minutes late we received another text telling us to arrange other transportation to the airport and they would refund our money.
Pros:
NoneCons:
InconsiderateReviewed by Anonymous Review Date: 01/21/2023
Rating: (1) Not Recommended
Do not use this service if you have a wheelchair, electric scooter, or have any walking issues of any kind. The staff was irritated that we had an electric scooter, and at one point even yelled at us for not letting the check in people know, when they saw us coming with an electric scooter. The staff was not friendly at all.
Pros:
Cheaper than most optionsCons:
Everything elseReviewed by Anonymous Review Date: 12/31/2022
Rating: (1) Not Recommended
Booked the Sunshine Flyer on December 10th from Saratoga Springs. Shuttle was 45 minutes late. There were also training a new driver. With the TSA line we barely made our plane. I would not recommend.
Pros:
NoneCons:
Took almost 2 hours from baggage claim to the hotel. Bus was 45 minutes late picking up with a time they provided.Reviewed by Anonymous Review Date: 12/04/2022
Rating: (1) Not Recommended
This is the worst shuttle service. You are outside and there is no rhyme or reason as to how they board the buses. People just standing all over the sidewalk in the heat.
Pros:
NoneCons:
The way they load the buses is chaos. Will never use this service again.Reviewed by Anonymous Review Date: 11/28/2022
Rating: (1) Not Recommended
Took awhile to even find the location. Once we did is was a dark area outside. They didn’t need our email or anything, just asked our name and hotel.. We waited over a half hour in the heat outside. When they called our hotel, they directed us to a white but, not a bus looking like a train! The A/C was poor. I would much rather ride with MEARS, and that is what we will do from now on.
Pros:
Can’t say anything goidCons:
White bus Not a train looking carReviewed by Anonymous Review Date: 10/21/2022
Rating: (1) Not Recommended
The Hot Mess Express!! Stay away from this and take MEARS! DISASTER for first time using the service. Chaotic, no order, long wait time, too many stops, zero organization! They just herd people into a corner outside and call your resort when busses finally come and it’s a dash to get on. I’ve used MEARS before and wanted to try this and what a mistake. If you have small children anxious to get to Disney, avoid this. Also zero entertainment on the bus displays. Just an awful experience.
Pros:
We arrived aliveCons:
Too many for this space.Reviewed by Anonymous Review Date: 08/25/2022
Rating: (1) Not Recommended
First I got a text- you were not here we left- a month before we were in Disney. It took 10 emails to straighten that out. They could not get dates and times right. Then on arrival they didn’t show and left us stranded at 1 am. Then on pickup for departure I got another text- we were here and you weren’t so we left. 4 hours before departure. I even talked to our travel agent the night before to confirm time. This is an unreliable rip off service.
