Reviews of Disney’s Beach Club Resort Concierge Level
Reviewed by Ninja Mom Review Date: 01/07/2013
Rating: (10) Recommended
Our first time staying at club level proved to be very rewarding. We saved a ton of money and time partaking of the club level offerings for breakfasts,beverages, evening appetizers and desserts. The food offerings were varied and very fresh. Everyone in our group found something they just adored when ever we would venture into the lounge for a bite to eat. The staff was extremely attentive to all requests and they seemed very happy to be of service.
My husband did a cost/benefit analysis of staying at club level and he was able to determine that we were saving a small amount of money paying for club level versus paying out of pocket for all the breakfasts, snacks, beverages and beer at Disney prices. We spent far less money in the parks for these items because we utilized the offerings in the club lounge. The convenience of just grabbing breakfast in the morning was a real time and energy saver and having food offerings at different times of the day meant that not everyone was nailed to the same eating schedule. I was also very happy to see the end of half eaten dinners in our family as those of us who were not hungry opted just to wait for the desserts that came out at 8pm and not order a big entree for dinner that sat mostly uneaten.
In addition to saving money we were also pleased with the effort put forth on our behalf from the club level staffers. The responded kindly and efficiently to every request and they made us feel very welcome. Our room was found to be very clean and in good working order. We only had a small problem with our TV service being knocked out after a storm. The maintenance staff responded quickly to our problem and tracked the dysfunction down to a burned out relay which was promptly replaced. Housekeeping was excellent as well. We requested an 11:00am cleaning which was honored every day and we had no trouble at all communicating with our housekeeper via written notes about the need for extra towels or bath products.
Staying Club Level at the Beach Club was money well spent and the added convenience made for a relaxing and enjoyable vacation. I have no reservations in recommending others consider this wonderful resort club level for their next Disney vacation.
Pros:
Excellent service, room clean, convenient locationCons:
None!Reviewed by Pittpantherfan Review Date: 06/23/2013
Rating: (10) Recommended
Second time staying here in the last 2 years. It was enjoyable. We did not do the dining plan as the CL and dining plan last time was way too much eating. It was convenient for breakfast and light snacks after swimming or coming back from the parks. It was convenient to have beverages available. Also able to be there some nights for the desserts and cordials, which we missed the last trip.
The lounge area is a little small but if it was busy we just got a tray and went back to the room. This was actually preferred sometimes- we could be eating and keeping an eye on the kids showering etc.
The whole experience makes it worthwhile. It's the little things that make the difference. When we come back to Disney- we will stay here again.
Pros:
convenience and serviceCons:
lounge a littel smallReviewed by pickyles2 Review Date: 08/04/2013
Rating: (10) Recommended
We were most fortunate to stay on Club Level from 7/13 thru 7/18. The upgrade was a gift from our daughter and son-in-law. We love the Beach Club, but the upgrade was an amazing. I have to say that what made the experience was the cast members, especially Hannah, Neil and Hyacinth who always greated us with a smile and went out of their way to make our stay AMAZING! I cannot say enough about how helpful they were, even tracking down a hard to find die cast car that our Grandson had asked for.
Yes, the location is great, and of course the pool is amazing, but I would spend the extra money in a heart beat to be treated this "magically" again!
Pros:
The Cast MembersCons:
NoneReviewed by alyxdaddy Review Date: 08/26/2013
Rating: (10) Recommended
We were surprised when we arrived to find that we were upgraded. We were happy with all of the lovely cast members and the great location. We had the DDP so we really did not use the lounge as much as we should/would have otherwise. Lovely, clean room with great towel animals each night
Pros:
location, cast membersCons:
noneReviewed by ldeglian Review Date: 05/16/2014
Rating: (6) Not Recommended
Waited a bit before posting this because it makes me sad to say our stay wasn't up to par. We had 6 club rooms and one 2BR villa as part of a 8-night 50th birthday family celebration for a group of 24. The location is fantastic and the pool was great for the entire group. The club staff and the overall club-level room conditions were less than stellar--dirty carpets, sheets, chipped wall paint, stainted lampshades, etc. We were told the rooms are being refurbished this year so post that, I would assume they will be worthy of their $500+ a night price tag. Club staff was not up to usual standards--perhaps because we weren't terribly pleased with the rooms and let them know that. Overall a disappointment.
Pros:
Location, poolCons:
Rooms need refurb, concierge staffReviewed by Suggs Review Date: 05/28/2014
Rating: (6) Recommended
Hotel rooms are in need of renovations. The carpets, bedding, etc. are old and outdated.
The club level room is very tiny and is difficult to accommodate the large number of concierge level guests that the hotel allows.
The food options in the club room are very, very limited. They really need to enlarge the club room area and expand on the food options.
It is very pricey to stay club level and I think that the value for the extra money spent to stay club level is not worth it.
Pros:
Location, Location, LocationCons:
Aging hotel rooms and tiny club roomReviewed by Dispro Review Date: 09/07/2014
Rating: (8) Recommended
We recently decided to venture away from our beloved royal palm club at the Grand Floridian(GF) because we had heard good things about Beach club(BC). We were pleasantly surprised! Although we would not say that BC is better than the GF's main building club level (with its grandeur, nightly big band music, and better food offerings), the BC is much less expensive, its proximity to Epcot is awesome, and a couple of its staff members made our trip simply delightful!
One day, Neil (concierge) was telling us about a particularly delicious dessert that they serve on Saturday nights. We told him that we had to leave Saturday morning, and several of the delicious desserts appeared in our room later that night! Sean was also a good friend to us while we were there and even posed for a selfie with our teenage daughter -lol. As for BC's location, the view of the water with the other Epcot resorts surrounding was very nice, and my husband really enjoyed his morning run through the world showcase at Epcot (opens at 11am). When we had had enough of the crowds at the park, we retreated to the beautiful sand bottom pool with its water slide and lazy river. The pool at Beach club is actually better than the pools at GF!
Although the club lounge at BC is small, the staff does a good job replenishing food and cleaning up tables. The food offerings were good, but not great. They did have boiled eggs at breakfast time, which some people like. They also have oatmeal, fruit, bread/toast and pastries. The coffee machine can be used all day and makes a decent latte or cappuccino. Although the coffee machine was different from the one at GF, BC still had a selection of flavored syrups like at GF. During the day, they had the usual chips with dip but no grilled veggies like at GF. They served a couple of warm appetizers and a selection of cheeses/bread along with wine /beer from 5-7pm, but it was a bit limited. As with all Disney club levels, you can ask for a glass of wine or beer anytime! This is one thing that makes club level worth the extra money! From 8-10pm, they served desserts and evening cordials. Again, it was limited, but nice. The magically appearing Oreo Bon Bons were the best desserts we had the entire trip.
Everything considered, our trip to BC was well worth the money. If based on the experience we had, we would rate BC club level at a 10, but based on the food offerings and small club lounge, we gave it an 8. Once the club level room renovations and club lounge expansion are completed, I would imagine BC would be hard to beat! Our best tip for staying club level anywhere at Disney.... Make friends with the staff, and they will make your trip amazing!
Pros:
Staff, pool, locationCons:
Small club lounge, limited food offeringsReviewed by Dopey1wa Review Date: 01/13/2015
Rating: (8) Recommended
We stayed here the week before Christmas week. The Concierge staff was wonderful and helped us with a couple of last minute changes. Rooms are nice. The upgrade of the rooms has started, so beware. Was a little disappointed in the variety, or lack of, food offerings. It was the same food every day of our nine day stay. A pastry filling flavor would change, but most everything else stayed the same. They are trying something new by asking what time you would like Mousekeeping to clean your room. Offering 2-hour intervals. Thought that was nice.
Pros:
Concierge Staff, Mousekeeping, close to Epcot & Hollywood StudiosCons:
variety of foodReviewed by kristin44 Review Date: 01/18/2015
Rating: (8) Recommended
My husband and I were upgraded to the concierge level on our honeymoon. The staff members were by far the best part of the experience. They were very polite and made sure to greet and congratulate us every time they saw us. The club lounge was a convenient option for a quick breakfast. We found it saved us a great deal of time in the morning and we met some really nice people. My husband and I are not big breakfast eaters so the variety was fine for us, but I could see how some people would be disappointed with the lack of options. The lounge did not offer much seating and some guests stayed at the tables for a quite a while reading newspapers and having coffee. We were lucky to find seats every morning, but other guests waited to sit.
We rarely return to the hotel during the day so we only took advantage of the snacks and drinks twice during our trip. The desserts we had were tasty and it was nice to have a quiet place to sit for ten minutes.
The room was a good size and clean. Mousekeeping did a great job and left towel art each day. My only complaint was that the walls were surprisingly thin. Toward the end of our trip a family checked into the room next to us and we could hear EVERYTHING they said. Overall, my husband and I enjoyed the concierge level, but we both agreed that it did not offer enough benefits for us to pay extra. We will return to a regular room this year.
Pros:
Staff, Mousekeeping, LocationCons:
Small club loungeReviewed by blatzair Review Date: 02/23/2015
Rating: (8) Recommended
We are a repeat guest at the beach club staying on the club level.
The Beach Club has been our home for many years it's a great place to be!
That being said this past visit 1/29-2/4 2015 was somewhat of an eye opener for starters staff was changed and the new staff although very friendly not up on their people skills
Floor was remodeled and someone lost the whole Beach Club theme right down to the room number signs just a tile background? nothing in the room lets you know you're in a disney hotel could be any high end hotel any where.
Still would recommend the Beach Club not sure if we will seek another home.
