Reviews of Disney Dream Overall Experience

Reviews

29

Rating

7.86 / 10

Recommended By

83%



Reviewed by Anonymous Review Date: 01/05/2023

Rating: (1)
Not Recommended

Mediocre

Pros:

None

Cons:

Just a big bucket floating/ food in the cafeteria sucks, not worth the $1000 or so per night save your money
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Reviewed by TLynch Review Date: 09/26/2018

Rating: (1)
Recommended

Family of 14 went this past summer and it was the best family vacation we've ever had.

Pros:

Service was exceptional; food was great; entertainment was great. Our servers and the lovely lady servicing our cabin were the best.

Cons:

There is nothing I can complain about.
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Reviewed by kelizabeth Review Date: 10/11/2021

Rating: (2)
Not Recommended

I sailed on the Disney Dream for the Halloween on the High Seas in September. While the entertainment was good, I was extremely disappointed with guest services and dining.
I have a dairy allergy, but wasn't concerned before the trip, as I notified DCL well in advance and never had any problems at Disney World. However, this was not the case at all. The only time I was able to get dessert was the first night (which was a small piece of carrot cake). The option on the other 3 nights was chocolate (which I can't have). I had to pick from what was already available dairy free, or I could order spaghetti with tomato sauce.
Then for our first day on Castaway Cay, I was told by my waiter that I would only need to pre-order dessert, and could order whatever else I wanted on the island. This was not the case, and they did not even have the dessert I pre-ordered. They said there was not a lot of options for me there. I ended up having to go back to the boat.
Which is another thing I should mention, for lunch onboard you can go to Cabanas or the quick service places. After you order you're looking at a good 30-40 minute wait, during which you have to stay in the seating area.
I would not recommend a Disney Cruise to anyone with an allergy or dietary restriction.
I should also add during my time on Castaway Cay I got the snorkel gear, my first set leaked from around the glass, when I went back and got another pair and used them, they also leaked, after that I had to go back to the boat. I had to pay $34 per person the next day so that I could actually try the snorkelling. When I tried explaining the situation, it was brushed off.

Pros:

Entertainment

Cons:

Food Customer Service
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Reviewed by TRACY225 Review Date: 08/15/2014

Rating: (2)
Not Recommended

Would never recommend this Cruise Line for any families with autistic children. We have two boys who love Disney and our family loves cruises. Those are our two vacations of choice. So we thought this would be an amazing experience and I literally cried the whole time because our boys could not enjoy the children's deck that is dedicated to kids.... and that has all the cool fun stuff that is advertised that the boys wanted to do. PARENTS ARE NOT ALLOWED 🙁 They simply cannot be left there without us due to their disability and would not go with a cast member. So that ONE day for about an hour that we could "visit" and check it out was very upsetting for me. Our boys LOVED it there but yet after that hour could not and would not return on their own. I think it is ridiculous that parents cannot enjoy all those activities with their kids. This was the worst family vacation we have ever taken. Like I said I cried and was very disappointed that we spent more on a 5 night cruise ($5000) that was a waste of time (for our family) than we did coming up in September at the Disney Parks for 7 nights ($4000). Disney please have exceptions for kids with disabilities such as autism where parents can go to that whole floor dedicated to the kids at ANY TIME during the cruise. I honestly felt ripped off and almost called to get some money back.....it really was not fun and not Disney to us 🙁

Pros:

Inside cabins were nice

Cons:

Food was just okay. Not Autism friendly at all.
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Reviewed by Momof2DisneyPrincesses Review Date: 04/20/2017

Rating: (4)
Not Recommended

While onboard the Disney Dream May 2016, I accidentally left a drawer full of clothes ($400 worth of clothes). After leaving Port Canaveral, we headed for Disney World when I realized I did not have my swimsuit (as it was in the drawer with the other clothing items) of our stateroom. I immediately called Disney Cruise customer service, who transferred me to lost and found to report the issue. After emailing back and forth with Disney's lost and found manager, I was told that they had NOT found my items in the stateroom and there was "nothing" they could do. That was it? Having been more than 16 times to Disney World and 4 Disney Cruises, this was definitely NOT the customer service we expect from Disney.

Pros:

Beautiful ship, fun shows

Cons:

Terrible customer service
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Reviewed by Anonymous Review Date: 11/02/2021

Rating: (5)
Not Recommended

I just recently cruised on The Disney Dream for Halloween during the Halloween Weekend. This ship is beautiful, the food was great. The staff was very accommodating. Beauty and the Beast was high quality entertainment. The problem with this boat is that the ship's wheels (props) are definitely out of balance. I have never been on a ship with such violent shaking at high speeds. The waters were not that bad. The winds 2 of the 3 nights wasn't that bad. There was no reason that this ship should be this shaky. I have been on the Disney Magic when the seas were so rough everyone was in their rooms after dinner. So I know it shouldn't sound like it did.

Pros:

Beautiful Ship, Great Crew, awesome shows.

Cons:

Definitely needs to be balanced on the drive shafts or wheels. TOO ROUGH and I'm not talking about the seas.
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Reviewed by TalkAboutStank Review Date: 04/21/2021

Rating: (7)
Recommended

I've been on 3 voyages on the Disney Dream. 2 of them were so much fun! The weather was great and Disney's island, Castaway Cay, is so beautiful. The thing is the weather can totally make or break the trip when you are doing a 3 or 4 night cruise. The one trip their was a tropical depression and we couldn't port at Castaway Cay so we spent the day at sea instead. While they do have events on the ship, it really put a huge damper on our trip. We have not been back since and I don't know if we will.

Pros:

So pretty and relaxing.

Cons:

Weather can make or break your trip.
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Reviewed by JackM Review Date: 02/18/2011

Rating: (7)
Recommended

Posted by: gardajohn Sun February 13, 2011 (moved to Disney Dream category)

Returned this morning from a 3 night cruise on the Disney Dream. The ship itself is fantastic and the staff are very warm and friendly. This was our first cruise. Having to pay for non-alcoholic beverages and snacks on all decks other than Deck 11 sometimes felt a little like Disney was nickel and diming us. It wouldn't hurt the cruise line to provide free popcorn for the shows rather than sell bags as they do. Also, I really didn't like having an automatic gratuity added at meal times when I ordered a glass of wine. We prepaid our gratuities and it felt somewhat over the top that the server who kept our water glasses full received an additional tip for bringing me one glass of wine.

Pros:

Beautiful ship (Disney Dream), the stateroom was lovely. We had one of "those" animated portholes and it was really terrific. Felt just like we really had a porthole except that Pluto and others would occasionally make an appearance.

Cons:

Children's dinner menus were uninspired. Lines to be photographed with the characters were too long just like being at Disney World.
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Reviewed by Cswans5 Review Date: 09/28/2018

Rating: (8)
Recommended

I recently took a 7-day cruise solo on the Disney Dream touring the Eastern Caribbean. Prior to this, I had sailed with family three times on the Disney Magic and once on the Disney Wonder, so my review will reflect some differences I observed, as well as the "solo" experience. I was placed with one other couple for dining, and we were similar ages and found lots to chat about each night. When it came to entertainment, I enjoyed being able to pick and choose what I wanted to do, when I wanted to do it. I loved having my room to myself (a porthole view room on an upper deck.) I only took one excursion tour, but it was one my family wouldn't have gone on, so again, it was great to be able to do what I wanted. There were a few times I felt a bit lonely, but with the terrific service and attention I received, I didn't have many of these moments. Would I do it again? Maybe, in the future, but I'd probably choose to travel with friends or family next time.

Pros:

The ship had lovely new-to-me dining rooms and the super-fun AquaDuck.

Cons:

I felt that the ship was very crowded in comparison to the Magic and Wonder. I didn't like the adult pool area at all. The pools were weirdly shaped and not at all set up for a leisurely swim. Also, the area had a door that meant families were constantly parading through the area. Not restful at all in comparison to the set-up on the Magic and Wonder.
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Reviewed by Anonymous Review Date: 09/26/2018

Rating: (8)
Recommended

our first Disney Cruise May 2018 ...we will never go on another cruise line again except DISNEY..the best

Pros:

service food entertainment

Cons:

pool areas
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