Reviews of All Star Music Resort (Value Resort)
Reviewed by Anonymous Review Date: 02/16/2019
Rating: (1) Not Recommended
I received an email and text with my room number. I walked into my room. It was an accessible room. I'm glad that this room type is offered by Disney...but...for someone who cares for a parent in a house that has bars in the bathroom and other aids, although some me disagree, but a few days of escapism is often needed and isn’t that what Disney is for? I call for a room change, the cast member's reply was "but it is an upgrade." I explained, I did not ask for an upgrade and I do not want to be in an accessible room. Again, he tells me it is an upgrade and since I am traveling alone, we put you in a kind, and all king rooms are accessible, and again I explained I did not ask for a king, I did not ask for an upgrade, I booked and paid for a standard room. I was told he would see what he could do. Sorry, no, you will get me the room I paid for. Please do not assume a person traveling alone wants an upgrade, wants a king bed or doesn't care what type of room they are in.
Finally, I am moved to another room. I left my bags and went out for a few hours.
I got back to the room to shower and ready for sleep.
I turned down the bed and there was a hair in it.
I once again called guest services. The cast member asked if this was my hair. Now lets be real, would I call if it was my hair?! Apparently, my answer wasn't good enough, so she asked if I just checked in. No, but it is the time I turned down the bed. Did that mean, if i checked in later I don't get a clean room? At last, she agreed to send housekeeping. In the meantime, I emailed the hotel manager. After a while, the housekeeping manager called to let me know someone would be there to clean.
While waiting, the duty manager came to look and take a picture of the hair. He would like to know what they could do for me, would I like fast passes, and no I would not. He was kind and listened. He credited back the night cost.
If this was the end, it wouldn't be a total disaster...maybe get two stars for effort...but it wasn't the end...
The next afternoon I was in my room after a morning out. Of course, the room wasn't cleaned, dirty towels still there, messy bed... And funny, a knock on the door, a housekeeping manager was there to inspect the room, make sure it was properly cleaned. Sure come on in, but there is nothing to see, no one came to clean the room. Eventually, he had someone come. And needless to say, the manager never came to inspect the room.
That evening, I went for dinner in the hotel's food court. I ordered fish, there was bacon under it. I don't eat bacon, or any meat for that matter. I brought it back, a manager type, saw me and came right over, he gave it back to be thrown away and told the chef to make another without bacon. She told the cook to make one without bacon. This didn't make him happy, as he loudly and obnoxiously said, "now I have to start over." I got the new plate. Sat down, moved the fish over, there was bacon. I brought it right back, and the manager asked if there was something I wanted. Well, not for someone that a doesn't eat meat or the awful plant based meat, no there is nothing there to eat. And please, that is not pizza. I left for another hotel for dinner. And emailed the same address as the night before.
That night's duty manager called. He talked to the chef in the kitchen and can't understand how this happened. Easy, the cook was annoyed, he didn't clean the pan, period, either by laziness or spitefulness. I asked the manager what would have happened if I had a bacon allergy? He said talk to the chef...I DID! At that point I said I'm done talking there is no point. I have had it with explaining why I'm not at fault for your poor services. Again, do I want fast passes to make up for this. NO I DO NOT! So he credited me 20 dollars for the walk to the other hotel and mentioned someone about cashing out.
The day before check out, I got back to my room and needless to say no housekeeping. I saw the cart in the room next door that morning, but for whatever reason, didn't make up my room. I could not believe I was calling for service again. It took about an hour, but someone finally came.
Finally, it was time to pack and end this miserable stay. I went to check out and ask about the credit. If I hadn’t asked, their credit would never have paid out. You would believe you would get a credit to the credit card they now keep on file during your trip, they don’t unless you use the card while there. I didn’t.
You can't make this stuff up! Just don’t stay here.!
Pros:
noneCons:
EverythingReviewed by Big-T Review Date: 09/30/2018
Rating: (1) Recommended
A great budget resort. Perfectly fine for a group of six. We stayed in a preferred room to be closer to the front on our last trip. Food court was very good. Pool was large. There’s an on-site laundry room that takes quarters and cards. The busses ran fast and frequent.
Pros:
Decent prices. Frequency of busses. Good food. Secret menu items.Cons:
You will share the buss with the other two All Star Resourts. Sometimes they can be very full. However they are frequent, there’s always another coming along shortly.Reviewed by TLynch Review Date: 09/26/2018
Rating: (1) Recommended
Fun resort for all ages.
Pros:
Reasonable prices. Property well maintained. Clean rooms.Cons:
Bus service was not the best.Reviewed by Anonymous Review Date: 02/19/2021
Rating: (2) Not Recommended
Soooo small and updated. Food was terrible. Stay at a holiday inn same price if not cheaper. More room. Cleaner.
Pros:
Transportation to parks.Cons:
Everything was disappointingReviewed by featheredbuddy Review Date: 09/01/2014
Rating: (2) Recommended
I loved All Star Music the first time we visited This trip was the total opposite from last time. Our toilet had dried you know what on it when we arrived and my infant grandson found it. We also had bugs and lizards getting into the room under the door.
The food court is being renovated and while the resort is trying to make it easy to get food it simply isn't. The bus waits were very long and were almost full by the time they arrived at music. We waited in line over hour at Downtown Disney.
Pros:
The front desk staff does try hard to help.Cons:
Room was dirty and we had lizards and bugs in roomReviewed by Anondisney Review Date: 01/12/2021
Rating: (3) Not Recommended
This was my least favorite Disney Resort I've ever stayed at. The whole room looked dated, the wall colors/trim were atrocious. The bathroom seemed to be dirty and not well cared for. The whole room was tight for 4 adults to share. The outdoor decor was not much better and overall it felt more like a motel trying to be a Disney hotel rather than a Disney Resort. Stayed here over Thanksgiving 2019 and the lines to get on the bus could take 2-3 buses to get everyone on both coming and going. The only thing to recommend it is the cheap price and the fact that you are indeed still on property. However, I would never stay again, and opt instead to pay for All Star Movies if you are looking in the same price range with its more modern rooms.
Pros:
On propertyCons:
Theming, crowded, outdatedReviewed by HOBBES Review Date: 10/24/2013
Rating: (3) Not Recommended
I hate to submit a bad review of anywhere in the World-I mean, its THE WORLD, but this was so disappointing. To start we had no fridge-annoying but not the end of the world, but when I asked at the desk I was promised a cool box "within the hour"-for 3 successive days before it was actually delivered! This is not what I expect from Disney-if they say they will do something I expect it done. The food court was awful due to ASSports being closed and everyone being bussed/walking over to ours. If I had known in advance of this I would have swapped to Pop. By far the most annoying was the buses to the Parks. First thing in a morning it seemed whichever bus we were waiting for, that was the one that didn't turn up for 30 minutes or more. On our first morning it was 40 minutes for a bus to MK. During that time every other park got at least 2 buses-DTD got 5-at 9am! Bizarrely in the evenings there was no problem leaving the parks with buses being plentiful even at park closing. The room was clean and perfectly functional, with mousekeeping a little too prompt-8.30 most mornings we were visited unless we stuck the sign on the door for a lie-in! We definitely won't stop here again just because it seemed so badly serviced for buses and the food court situation-although I accept that will (hopefully) be a one time problem...
Pros:
cheapCons:
dreadful buses, horrendous food court, bad serviceReviewed by Anonymous Review Date: 04/12/2020
Rating: (4) Not Recommended
I give this hotel 4 (little below average) because when I got the resort I didn’t have very high expectations for a value resort, but at the same time i didn’t think it was going to be that bad because it’s disney. The resort was run down (not surprised) and crowded.
Pros:
-place to stay overnight on disney property for cheapCons:
-dirty -maid service didn’t clean bathroom -there’s a long bus wait for the parks -there is also one bus stop in front of the hotel -long walk to the room (this really sucked when your all day in the parks)Reviewed by ktkueb80 Review Date: 02/28/2022
Rating: (5) Not Recommended
We stayed here in a preferred room 2/20-2/26/22, so we were right by the main pool. The reason we stayed here is because we planned a trip sort of last minute and this was the only non-deluxe resort that had availability. Our favorite value is pop and this was a let down from pop. The mickey waffles were good in the morning but we definitely missed the skyliner, buses were always full and late, the hotel was always noisy, and the theming wasn't really...there.
Pros:
On disney property, reasonably pricedCons:
theming, buses, noisyReviewed by Anonymous Review Date: 02/28/2022
Rating: (5) Recommended
The theming is definitely great for your little ones. However, outside of Mickey here and there with some music thrown in...it's pretty much the same as any small hotel room you'd find in your home town.
