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  • Author
    • clyde0523

      Registered: May 2014
      Posts: 22
      Review Date: Sun June 11, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): food, atmosphere, service
      Cons: wait times

      This was our second time for dinner at Be Our Guest and it did not disappoint. From the appetizers to the dessert cart (the grey stuff really is delicious) our food and service was amazing. This time we were seated in the dining room to the right that houses a large music box of Belle and the Beast. The only draw back here is even with a reservation you are going to be waiting. We were probably 20 minutes past our reservation time when we were seated, which isn't bad but just be prepared. We'll be back for sure!
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      Registered: May 2012
      Posts: 21
      Review Date: Tue May 23, 2017 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Themeing
      Cons: the food

      The theming for this restaurant was wonderful & Beast comes out to take pictures. The food is terrible, We had 4 people & we each got something different, everyone said the food was super salty. I could not finish my meal it was so salty. I have had amazing meals within the parks, this was not one of them. If your kids want to see Belle or Beast find a character spot & go somewhere else to eat
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      Registered: March 2017
      Posts: 7
      Review Date: Fri March 31, 2017 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Atmosphere and Service, kids food
      Cons: Salty food

      While we enjoyed this, it is a one and done for us.
      We were seated quickly - as we were at all our TS meals since it was a slow time of year.
      We were in the ball room which is the least exciting of the rooms but it was still cool.
      Service was excellent - very attentive.
      The kids meals were excellent. One kid even got a steak that was cooked very well. Go figure. I had the braised pork - very good but too salty. Husband had the catch of the day and said it was ok but also salty.
      So while we did enjoy this experience and recommend it to do once, we would choose to try something else next time.
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      Registered: October 2014
      Posts: 37
      Review Date: Mon March 27, 2017 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful decor and delicious food
      Cons: West wing too dark

      After days of three of us trying, we snagged a 4:00 dinner. We were among the first brought in. The ballroom when empty was truly magical and our server brought us right into the middle and pointed out some lovely artwork....then led us into the West wing. So dark and a bit disappointing. Our 2 year old granddaughter was intimidated by the dark and thunder and lightning at first. They should not bring little ones in there it is more for adults. We should have said something right then and there. The food was delicious even the grey stuff was good, but my husbands eclair was better. Hubby pork chop was good size and nicely cooked. I had moist chicken delicious with a terrific rice and green beans. Son and daughter in law loved the French onion soup and seafood dishes. And then we were introduced to the Beast who was very cordial. We loved it.
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      Registered: December 2006
      Location: Alexandria, VA
      Posts: 20
      Review Date: Thu December 15, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): food, ambiance, The Beast

      BoG has always been our favorite place for lunch but this is the first time we tried it for dinner. Although we started trying for reservations well after the 6-month window opened, our persistence paid off and we got a 5:45 reservation on a Sunday evening. We checked in early and were seated very close to our reservation time, if not a little before. We were shown to a table at the back of the ballroom, close to the windows where you see the snow fall. The room was decorated for Christmas, with little candelabras accenting the wreathes; the tree was adorned with ornaments representing the creatures in the castle. My daughter had the Master’s Grilled Strip Steak, which had been recommended by our server. It was an amazing meal, seasoned and cooked perfectly and the elegantly simple pomme frites were tasty. Such simple fare was absolutely magical. Oh, and my potato leek soup was delicious—quite filling for smaller appetites. When we were talking about eating dinner here we decided that we would go all-out and order every dessert we wanted and that’s just what we did. Grey Stuff (served atop a chocolate cupcake that evening), the Eclair a la Orange, and Lemon Meringue cupcake are what ended up on our table. Our meal finished up with an audience with the Master himself, who danced my princess around for a few turns and then gave me a great big “Beast” hug. Everything was dreamy. In fact, we still dream about it and can’t wait to go back.
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      Registered: December 2016
      Posts: 11
      Review Date: Tue December 6, 2016 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): interesting things to look at
      Cons: no wow factor

      We ate here for lunch and dinner (5 days apart). We got the same room both times (statue room)...ate shrimp and scallop pasta - basic sauce and some shrimp with 2 scallops - not bad but nothing wow - had 8-9 scallops at Teppan Edo and they were awesome! - Lamb eater had the lamb but preferred it at Raglan Road - dessert was orange eclair, puff and grey stuff - the grey stuff won hands down - tastes like oreos or something familiar - dinner was ok to try once but not enough to entice us back again. DD did not want to wait in line for the picture with the beast - she had enough waiting on a super busy day!
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      Registered: September 2014
      Posts: 29
      Review Date: Thu September 29, 2016 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Getting to see the Beast in a beautiful setting
      Cons: Food and service

      My son liked his food even though it was cool when it was served . My food was salty and on the cool side too. After serving our meal our waiter disappeared for the next 40 minutes. He never checked to see if our food was ok or to refill our drinks. He disappeared for another 25 minutes after telling us he was bringing the dessert cart around for us to choice from. Though we were seated right away our dinner took nearly 2 hours.
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      Registered: September 2016
      Posts: 2
      Review Date: Fri September 2, 2016 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): Atmosphere - Character Meet & Greet (The Beast)
      Cons: Food quality - Cost - Noise

      We recently enjoyed our first trip to WDW. Be Our Guest was right at the top of our list for dining given that it is infamously difficult to get a reservation. There is no doubt that the atmosphere (minus the noise!) was 5 stars. We were seated at a table near the back of the ballroom, which was beautiful. It looks just like you expect (and hoped!) it would look. We also enjoyed our character meet & greet with the Beast, who is referred to as "the Master" by the cast members. There was no doubt that this was THE place to be for dinner, as we were not even seated until 20-30 minutes after our reservation time. Due to the size of the ballroom and height of the ceiling, it was extremely loud. In fairness, the other dining areas seemed to be much quieter. The biggest disappointment was the food -- with the huge exception being the french onion soup which was delicious. I ordered the strip steak to be prepared medium rare. It was so well done and tough that I could not cut it. Although I was still hungry when we left, we were pleasantly surprised and appreciative when our server told us that the manager had refunded the entire price of my meal. My husband ordered the seafood pasta dish which was fair, but definitely not a $30 dish. And we paid $10 for plain jane mac & cheese for each of our two kids. In the end, we paid top dollar for a fun experience and mediocre to poor food. It certainly didn't measure up to our expectations given all the hype.
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      Registered: July 2016
      Posts: 2
      Review Date: Wed July 20, 2016 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): Very good service
      Cons: Food quality vs. food prices

      7-19-16: This was our first experience at BOG. My husband and I had dinner in the Rose Room which was very nice. The atmosphere was wonderful and it wasn't too noisy. We had the strip steak and rack of lamb. While the food was alright, we didn't think it was worth the cost. The steak had a ribbon of tendon that I thought should have been removed in the food prep process. My husband had some potatoes with his dish that were so salty he couldn't eat it. I hope it was just an off night as so many love this restaurant.
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      Registered: March 2009
      Location: Myrtle Beach SC
      Posts: 26
      Review Date: Fri June 24, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): atmosphere, food,
      Cons: very loud, hard to get reservations

      My best friend and I got lucky and scored ADR's here and to be honest I wasn't expecting great food being in the middle of a theme park but boy were we surprised! My friend had the steak and I tried it and it was very good and well seasoned. Even her fries were better than most. I had the pork chop and it was amazing! The only thing we didn't care for was the much touted "gray stuff". It wasn't a cupcake when we went, which I think would be MUCH better. It was some sort of skinny hard brownie with gray stuff on top. It was tiny, about the size of a snickers bar and tough and crumbly. The gray stuff on top was actually wonderful, but we both agreed that we wouldn't ever have to try it again, at least not in brownie form. All in all, this has become my favorite meal in the Magic Kingdom.
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      Registered: July 2014
      Posts: 9
      Review Date: Wed June 8, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): West Wing atmosphere is excellent, great service
      Cons: Can be too noisy if you don't hit it just right

      We had dinner here two years ago, and I was underwhelmed with the steak I had, but we decided to give it another shot this year for dinner. Boy, what a difference! Although our server last time was adequate, this year was superb. Kurt fit the atmosphere perfectly and really made the experience great for us. He was polite, attentive, friendly and always had a smile. This time I had the braised pork, which was so delicious, and I loved the pureed cauliflower that was with it. It was an excellent meal. We asked if the Beast would be appearing, as last time he would come in, wave, then leave to pose for pics, he didn't do that this time. He told us he wasn't, but then came back and told us he would be in later, and gave us a card to come back and have our photo with him anytime we wanted, that was really nice. The West Wing, or 'man cave' as we call it, is so cool, and can be quieter, even with the thunder sound effects every so often. The main dining room, or Ballroom, is noisy, try to avoid sitting there for dinner if you want a quieter experience. The grey stuff was still delicious!
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      Registered: December 2009
      Location: Birmingham
      Posts: 47
      Review Date: Mon May 2, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful
      Cons: some confusion in our order on this trip

      This place is SO beautiful!! It is lovely. The food is great! We had steaks - they were so good. The fries that they serve with the steaks are outstanding. I really enjoyed my meal.
      We did have to laugh a little bit at our wait for our food. We kind of sensed that we should have already had our food by now and then we also noticed the table next to us, who were seated after us, already got their steaks. Shortly after my husband I were discussing this amongst ourselves, our server came to us very apologetically to say that our food had been delivered to the wrong table. He assured us that our food was coming soon and he was so very sorry. We understood and were glad that he at least acknowledged what went wrong. Not long after that, the restaurant manager came to our table to apologize as well. She had a fast pass in hand to give us as a way to say they were sorry. It was for use for any ride we selected. Very sweet - not necessary - but we did accept it of course. Smile
      At any rate - our food was great and the atmosphere is so great. I would recommend this meal and location!
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      Registered: January 2009
      Location: Winnipeg, MB
      Posts: 26
      Review Date: Sun January 3, 2016 Would you recommend the product? No | | Rating: 5 

      Positive aspects of the product (pros): you get to see inside the "castle"
      Cons: food/service

      First of all, I want to mention that we did have a QS meal here, and I would recommend that, but please save your money on the table service.
      The food was mediocre at best. We ordered appetizers, and our entree was delivered just a couple of minutes later. Dessert time, 2 of us ordered the "grey stuff" having read so much about it. The cake was STALE, and as I kept trying to figure out what the fuss was, one son said, what's so special about this, I've had icing before....and he was right.
      Bottom line, use QS at lunch and you will save some money, have better food, and still see inside the castle.
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      Registered: November 2008
      Location: Bend, Oregon
      Posts: 1
      Review Date: Tue November 3, 2015 Would you recommend the product? No | | Rating: 4 

      Positive aspects of the product (pros): Taste of Food
      Cons: Service/Price for Entrees (size)/atmosphere

      I worked long & hard to get these reservations and now wish I hadn't wasted my time. To begin with, we were seated at what I believe is a smaller than average table for two. Our server was at the very next table when we were seated but could not recognize our presence as he was too busy flirting. When finally he greeted us, it was perfunctory. OK, we're in our 60's/70's, but we know good service and food. He forgot to have our bread delivered, our immediately ordered wine finally arrived after our salads, all of which barely fit on the table! The Ballroom is huge and extremely noisy...no private conversations here, sort of reminding me of a large coffee shop. The lamb, however, was absolutely fantastic. But overall, we will definitely not return, nor recommended this place to anyone. As a huge Disney Parks fan since 1955, this was honestly the most looked forward to and most disappointing event ever!
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      Registered: October 2015
      Posts: 2
      Review Date: Tue October 27, 2015 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros): Great atmosphere, very good service
      Cons: Value, food quality at dinner

      In short, lunch is a much better value. We ate dinner here in October. We checked in and after few minutes we were escorted by our server to the West Wing area. We were seated at a table for two. Our server was very friendly, attentive and knowledgeable about the menu. If it were not for our server my rating would be a couple of points lower. The restaurant is extremely well themed but I'm guessing that most users of this site know already know that so I won't go into the details. I had the mussels as a starter. The portion size was large but about 1/4 to 1/3 of the shells were closed. I've always been told not to eat mussels if they haven't opened during the cooking process. I thought that the wine and butter sauce accompanying the mussels was too salty. I've had both the soups on menu at lunch and I wish that I would have ordered either of them instead of the mussels. I ordered the pork rack chop as an entree. The presentation was good. The meat was fatty and tough. The red wine jus was too salty tasting. It seemed saltier than the sauce that came with the mussels. My wife had the strip steak which she liked but she was not wowed by it.
      This is an amazingly themed restaurant but dinner is expensive and the food really wasn't that good. We had lunch here in August and that was much better. Everyone really liked what they ordered at lunch -the soups, the croque monsieur and the roast beef.
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