Reviews of Theme Park Photo Pass
Reviewed by Kathy Cavalier Review Date: 09/29/2018
Rating: (1) Recommended
Had Memory Maker last trip in 2016. So many great shots. Nice for large groups. Nobody is left out.
Pros:
Hundreds of shots from 2016. Convenient and worth the $$$.Cons:
N/AReviewed by John Review Date: 11/15/2017
Rating: (3) Not Recommended
We received on My Disney Experience many pictures of people who were not in our party. Also did not receive some pictures that were taken. For example my wife and I rode Buzz Lightyear three times and no pictures of us showed up on MDE. I would not recommend purchasing this product again. Very disappointed.
Pros:
Some great pictures and vidoes.Cons:
Receivedc many pictures of people that were not in our partyReviewed by Ronniedawg01 Review Date: 11/14/2014
Rating: (4) Not Recommended
Well, I posted a review for Photopass from our December 2013 trip saying I would never again use this service. For our October trip, I went against my judgement and purchased it once more. Three separate times, I have emailed their help center to seek out photos. This is unacceptable. To ask for $150.00 and then lose at least 10 photos, is ridiculous. Today, I am certain . . . I will never use this service.
Pros:
Nice PhotographersCons:
They lose picturesReviewed by Ronniedawg01 Review Date: 12/28/2013
Rating: (4) Not Recommended
We purchased PhotoPass Plus for our granddaughter's first trip. Although the photographers were very pleasant and professional, the customer service end of this process was severely lacking. I placed my order for the CD that I had already paid for and a storybook that I spent literally 48+ hrs. making for my granddaughter's Christmas gift. I also checked 4 day shipping, which would have given me just enough time to receive the CD and book. The book was mailed one day AFTER the CD. The book arrived well within the 4 day window; the CD which was mailed one day earlier, again using the same 4 day shipping method, has yet to arrive. It is now 10 days after I received notice the CD was mailed, and still have not received it. Christmas has come and gone and still no pictures. In addition, I also noticed that several pictures were missing, so I emailed and called. They found all but one. It has never been found. I have pleaded with them to send me another CD and to mail it with tracking information. They do NOT answer my emails. Totally unacceptable and unprofessional. Never Again.
Pros:
Nice Photographers, Nice PicturesCons:
Receiving the CD and their customer serviceReviewed by there7777 Review Date: 02/12/2013
Rating: (4) Recommended
I use photopass less and less every time we go to Disney because it is so frustrating when u get back home and try to make and order the photos u want. By the time I get my photo projects complete and saved my photos are about to expire and then they want more money to extend the time and it turns in to more of a hassle than anything. Just have the photopass person use your camera along with theirs and then you can have the good pictures without having to fight with photopass website.
Pros:
opportunities to get everyone in the picturesCons:
cost, website extremely hard to work with!Reviewed by nlg0517 Review Date: 01/01/2019
Rating: (5) Not Recommended
We have bought Photopass for our last 3 Disney trips and have found it to be a great service in the past. Not this time, however!
There were very few photographers out. The lines for the ones you could find were very long. We were not offered any Magic Shots. The ride photos now have boarders & stickers already applied when you go to download them and you can’t remove them. This makes it really difficult to edit your ride photo to focus on your family. I didn’t spend $169 to get ride photos of other families. I’m just not sure I could continue to recommend this service
Pros:
None this tripCons:
Not enough photographers No magic shots offeredReviewed by sandra loveless Review Date: 09/30/2018
Rating: (5) Not Recommended
I am an Disney old timer (was there when Magic kingdom opened!). Photo comes with my annual pass. It is nice to have pictures taken by someone. .If they weren't included, I would not pay separately.
Pros:
don't have to depend on yourself to take pictures, can see available pictures and share them with other easily, can add your own borders,etc.Cons:
cost, finding a photographer, quality of picturesReviewed by arielwatcher Review Date: 03/29/2013
Rating: (5) Not Recommended
I keep HOPING they offer more locations and more photographers, sadly in March 12-20, 2013 there were few of either.
I had pre-bought my disc and arrived in March hoping to catch as many of our moments as possible for our party of 4.
I got about 57 photos over 8 days. AND they didn't drop in the 'magic' so the photos looked goofy, and not in the magical Disney way. After 3 emails they got the magic dropped in.
Where the Test Track photo USED to be put on the regular pass, now it is not.
The cost of the disc has skyrocketed....
This will probably be the last disc we buy.
Pros:
pictures of the entire partyCons:
not enough photographers or locationsReviewed by Katyjw Review Date: 04/25/2019
Rating: (6) Not Recommended
Disappointed with the memory maker photos I had taken last holiday. Many were blurred or dark in colour. Some had scaffolding/boarding visible in the background which was a shame. Often had to queue to get photos taken. Glad I didn’t have to pay for it. Enjoyed adding tinker bell, Olaf and monsters inc characters tonthenphotos though!
Pros:
Can add sparkle to your photos, will take family shots, free to UK visitorsCons:
Not great photos, queues, expensiveReviewed by Lauren kilpatrick Review Date: 04/17/2019
Rating: (6) Recommended
Good if you dont have a camera and need a.group photo
