Reviews of Rainforest Cafe
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Menus at Rainforest Cafe
Reviewed by Anonymous Review Date: 06/07/2023
Rating: (1) Not Recommended
Dined at the restaurant for my son’s 7th birthday. Horrible first experience! From the minute we walked up to the minute we left. First, They did not have any record of our reservation. I showed them the email confirmation and we should have been sat right away. But no, had to wait longer than we should have for them to find it in their system. Upon being sat we were given a hard time about bringing in our stroller that held our 5 month old daughter. Had to fight for that one. We felt punishment with being sat in the very back and given a crappy server. She was rude, snippy, and should consider a different “career path”. At the end of the horrible meal that tasted like it came straight out of the microwave. We wanted to use disney gift cards to pay for our meal. Our server was apparently very annoyed at that and rudely told us that we were lucky that their system didn’t go down so we were able to use our gift cards. She was aware that she would be receiving the left over money on the gift cards as her tip, which wasn’t a-lot because she was HORRIBLE. She let us know she wasn’t happy about that by slamming the receipt on the table and completely ignoring my kids when they asked for refills to go and was very rude to my family. Didn’t say “have a good day” NOTHING. We will not be dinning there again. AWFUL experience all around. Nothing but rude staff and over priced food. Didn’t even make my son feel special on his birthday. 1/10. Do not recommend
Pros:
NoneCons:
EverythingReviewed by Anonymous Review Date: 01/29/2023
Rating: (1) Not Recommended
One of the worst service I ever meet . I called them whole day to book table for the next day, nobody response, nobody ever called back after asking leave a message, I booked online, they didn’t have me confirmation . Never again, and stuff was very rood and unprofessional
Pros:
Never ever go againCons:
I don’t recommend anyone this placeReviewed by Anonymous Review Date: 07/25/2022
Rating: (1) Not Recommended
I had a horrible experience in this place. I was celebrating my birthday yesterday with friends. We wait a 1 and a half hour for the food - after being sit- and we the food came was the wrong one. Conclusion we had to cancel and leave without eating. Ah I got the cup cake and the happy birthday please right???
Pros:
NobeCons:
Everything. I had to sign up and paid 25$ to get a table in 30 minutes and leave without eating after more than two hours in this place. Horrible.Reviewed by Anonymous Review Date: 07/16/2022
Rating: (1) Not Recommended
It tasted horrible dry and it made my stomach hurt a lot my cousins didn’t like it either
Pros:
DecorationCons:
NothingReviewed by Anonymous Review Date: 07/15/2022
Rating: (1) Not Recommended
Visually entertaining but the food was horrible .the steak is so dry that I could strike a match on it. Even though the person I assume was the manager tried to make up
By getting me a burger & fries .I am not planning to go back .
Pros:
The fish tank was niceCons:
The food cold and priceyReviewed by Anonymous Review Date: 07/07/2022
Rating: (1) Not Recommended
We ate at the Disney Springs location. The server was nice and communicated really well but the rest of the experience was terrible. I ordered a small caesar salad with chicken and there was NO dressing on it! How do you do that?! So I had to ask for dressing. Two of my son's ordered pizza and it looked like something out of the microwave. My other son ordered the shrimp tacos and said how terribly dry they were. My wife ordered a spicy pasta so I tried a bite. I spit it out! The chicken tasted like rubber! I will never return.
Pros:
The server communicated well and the hostess was kind.Cons:
Food is horrible and Way over pricedReviewed by Anonymous Review Date: 04/06/2022
Rating: (1) Not Recommended
We will not be back. We waited approximately 2 hours while there was so many empty tables, with plenty of waitresses. It took them 1 hour to give us food and about 3 tables got theirs before us. All of our bacon was burnt and the toast was very dry. They were also extremely unprofessional and our waiter “izabella” was one of the only professional nice waiter. I do not recommend do not come here.
Pros:
Izabella the waiter was nice and professional.Cons:
Very messy dry and burnt food and long waitsReviewed by Anonymous Review Date: 10/26/2021
Rating: (1) Not Recommended
I will never go back to this supposedly family friendly restaurant in Disney Springs. My husband left his wallet on the table and we desperately tried to call for 2 straight days and kept being told they did not have the wallet. We finally decided to drive back there and spoke to a manager who took us to a cabinet and lo and behold the wallet was on the bottom shelf missing approx $650. The staff has a total disregard for us. We called the general manager to express our disappointment and he himself could care less. He promised to look at cameras and call us back. Three weeks and no call. This is not a family friendly restaurant. I have been going to Disney and Disney Springs for many years- You can find many other restaurants that have much better customer service.
Pros:
real animal affectsCons:
unprofessional employees and managersReviewed by Anonymous Review Date: 01/14/2021
Rating: (1) Not Recommended
3rd time but the last time.
Place is always empty but still wait 45 minutes for below average food. Burger, kids meals. Drinks come right away then the 45 minutes of nothing.
Ordered Fish and Chips. Dry and way overdone. Very pricey for basically bar food. Table was 1/2 set. Spoons were spotty. Zero attention to detail.
Pros:
No wait for a table.Cons:
Overpriced Wait times Limited menu Below average foodReviewed by Kathy Review Date: 09/29/2018
Rating: (1) Not Recommended
Would never ever go back here again! First time we went we really enjoyed. Following year we went and it was like day and night! Server kept trying to sell us some kind of rewards/pointsnprogram all night long making us very uncomfortable! Food was horrible this time around. So bad that it was inedible for my son who ordered crabcakes as he was a vegetarian. He said they tasted weird and my Husband tried a piece and said same. Oh boy. By end of night the two were vomiting and running to bathroom all night and the following 2 days ruining our trip! Can you say food Poisoning! I can !
Never ever again!
