Reviews of Mears Connect
Reviewed by Anonymous Review Date: 03/09/2024
Rating: (10) Recommended
The ride was phenomenal! Cader Hassenjee was an absolute delight! Would 10/10 recommend to anyone!
Pros:
Smooth ride, nice customer service!Cons:
Nothing!Reviewed by LizG Review Date: 02/20/2024
Rating: (10) Recommended
I have been using Mears for many many years (before and during Magical Express days). This was my first time using them since the Magical Express ended. The service and quality of everything was great, like always. When I arrived on 1/28, it was easy to find the departure area for the buses and only had to wait about 15-20 minutes before our bus was on it's way. When returning to the airport on 2/3, we were picked up right on time by a van we shared with one other family. Our driver was very pleasant and overall, the experience was good.
Pros:
Timeliness Very clean vehicles Pleasant driversCons:
NoneReviewed by Anonymous Review Date: 12/26/2023
Rating: (10) Recommended
My wife Jessica Elston and myself have visited Disneyworld, a total of two times. The first was our honeymoon Jan 22, and the second was for my wife’s 30th birthday Sep 23.
On both occasions we were fortunate enough to have Randy Porter as our driver to our accommodation.
We are from the United Kingdom, so when we do save enough to cross the Atlantic, we want the trip to be as magical as possible.
Randy Porter has made both occasions feel amazing. His subject knowledge, along with his hilariously friendly personality, made our holidays really special.
This praise is a longtime coming, for a man that deserves to be highlighted as a commodity to your business.
Thank you all very much.
Best Regards
Calvin Elston
Author of The Beam Part One
Pros:
Friendly, efficient, hilariously entertaining quizCons:
We have to save for a while to cross the AtlanticReviewed by Anonymous Review Date: 12/17/2023
Rating: (10) Recommended
Monti is the best driver for Mears!!! Great driver and great ride!! Would highly recommend riding with him.
Pros:
MontiCons:
NothingReviewed by Anonymous Review Date: 10/19/2023
Rating: (10) Recommended
I had the best service with mears service I arrived at airport on Oct 8 with my family mears was already there waiting very patience driver excellent ride excellent service then for departing from my hotel mears was excellent on updating me on my status of my driver excellent and giving us information inside the airport area. Excellent
Pros:
Excellent service I had to call in spoke to Ann at your customer service line gave her an excellent rating on serviceCons:
I had trouble doing rating on line / called mears customer line spoke to Ann excellent serviceReviewed by Anonymous Review Date: 04/10/2023
Rating: (10) Recommended
We had an excellent experience with Mears connect standard yesterday.
We waited less than 10mins for small minivan. Our driver Eddie was super helpful. There was one family dropped off before us.
We stayed at Carribean Beach resort and realised we had left a bag in the minivan 30mins after drop off. We called Mears and they returned the bag to the hotel within 30mins.
Eddie gave good tips along the journey. I would certainly use them again.
Pros:
Short wait. Very helpful driver Eddie.Cons:
NoneReviewed by Anonymous Review Date: 02/06/2023
Rating: (10) Recommended
So many are bashing MEARS. I have so many good things to say about our service. They showed up exactly when they said they would, we even received a text stating they would be arriving in 15 min. If you are concerned about other stops before getting to the airport, have your pickup time be alittle earlier than the 3 hour mark. We had plenty of time once arriving at MCO to get through security AND check in our luggage.
Pros:
On time, professional, courteous, prearrival text message.Cons:
3 stops on way to MCO.Reviewed by OhioVisitor Review Date: 01/10/2023
Rating: (10) Recommended
Although we went to the wrong spot initially, once we got to the other side of the concourse, everything worked as planned. More than that, I accidentally left my wallet on the bus. I was freaking out because how would I vacation without my wallet. I called and Nicola contacted the driver, who looked for it, found it, brought it back to their hub and then, even better, they sent the wallet to my Disney hotel with the next driver. Yes, everything was there. It restored my trust in people!
Pros:
Everything about the ride worked as planned.Cons:
Figure out which side of the concourse you should go before your trip and it will work out!Reviewed by Anonymous Review Date: 12/17/2022
Rating: (10) Recommended
excellent service
Pros:
Promptly picked us up at airport, just a few stops on way to other Disney hotels. No different from Magical express. Bus driver was very nice, didn't get name. Mears van was on time with return to airport. Juan was very nice.Cons:
NoneReviewed by Retiredtraveler70 Review Date: 12/10/2022
Rating: (9) Recommended
Planned a trip to Disney World for Christmas the week of Dec 4-9, 2022. Read reviews and was not sure I should keep our reservation for the round trip service. Decided to use the trip from Airport to Pop Century to see what would happen. It only took 1 hour from the time we boarded the bus to when we were dropped off at our hotel. The driver was very helpful with any questions we had. We decided to use the service on our return to the airport. The bus was 10 minutes late seeing we were to be picked up at 12:05 pm and the traffic was heavy. The driver was so entertaining and provided us information about how to get around the airport from the drop off spot to the check in desk. He gave us local information as we drove by the sites. That made the trip short because of the interaction with the passengers. I would use them on my next trip to Disney World.
