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February 4, 2012

Introducing the "New" AAR System at Disney

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Over the last several years I have noticed a few things and kept reminding myself to mention them to friends and colleagues who also frequent both Walt Disney world and Disneyland.

I'm speaking about the FastPass system that has been in existence for sometime now. You know how it works...you bring your admission media to an attraction FastPass Distribution Box and after inserting it, you are then rewarded with a FastPass that tells you when you can report to the attraction later on that day, and not have to wait in line.

The funny thing about this system, now that I think about it, is that as the years have gone by and the crowds have grown, that the system is not so fast.

In fact, I am hear to suggest that for 2012 we rename FastPass to a more appropriate name, similar to the Advanced Dining Reservation (ADR) system and name it the Advanced Attraction Reservation System or the AAR.

Why? Well, in many of the most popular headliner attractions, it has gotten to the point that getting a FastPass that has a return time that works with your schedule is like getting a winning Publisher's Clearinghouse number....it never happens.

Okay, maybe I'm overstating it a bit, but when guests find themselves getting to the Toy Story Mania FastPass distribution boxes mid day and find that all the FastPasses are gone for the day, they aren't happy.

I myself have grabbed a FastPass around 10:30 am or so for that attraction and was surprised to see that my return time was 4:15 pm. Well that doesn't work if I have a 4:00 pm ADR at Le Cellier in EPCOT.

I recall one time flying into Orlando around 10:30 in the morning and after getting off the plane, grabbing my luggage, picking up my rental car, driving to my resort, checking in, unpacking, eating lunch, and then finally heading over to EPCOT for a few hours, and was kind of shocked to see a 70 minute wait for Soarin' and, at 1:45 in the afternoon mind you, would have to settle for a 7:35-7:45 pm return time on a FastPass.

That's not going to work when I have a 7:00 pm ADR at Kona in the Polynesian before heading to Magic Kingdom to see Wishes.

Have you noticed this problem lately? Have you figured out what to do?

The obvious response is, "Well Mike we both know that once you start getting into the late morning and early afternoon hours that it becomes more of a challenge to find those favorite attractions with short queues and decent FastPass return times."

Good. You're paying attention.

This all goes back to healthy park touring habits, especially during those crowded times during the year.

Keep the following points in mind:

- Even though you're on vacation , if you want to get the most out of your theme park visits then be there when the turnstiles open. The first two hours following theme park opening are the best two hours of the day...use them wisely.

- FastPasses can work well if you know how to use them. When you get into the park early think about which attraction you would like to secure a FastPass to and get that FastPass before doing anything else. If you can, get in the stand-by line and squeeze in an extra ride.

- Regarding Extra Magic hours, it still holds true that Extra Magic Hour mornings will always be your best friend. Note that parks which have Extra Magic Hour mornings will draw a lot of resort guests and so you can expect that theme park to perhaps be a little more busy during late and early afternoon.

- Extra Magic Hour evenings can be your friend too, but not how you think. I'm not telling you to be sure and go to a park that has Extra Magic Evening Hours. I'm telling you to AVOID that park because the crowds will be somewhat heavy because of EMH evenings. More people sleep in than get up with the chickens. But what you can do is take note of which park is conducting EMH evenings and make it a point to hit that park's turnstiles early on the morning afterwards. You see, the night before will have high crowds...guests who won't be looking to go to that park early the next morning. Trust me. this works.

- I'm a little hesitant to give you this last piece of advice so it comes with a caveat that it may not work. I have tried it and it has worked for me in the past. One day I made it a point to arrive at one of the theme parks just before park opening. During the day I loaded up on Fast Passes. I would grab a FP and not use it, visit some of the less popular attractions, and then when I was allowed, grabbed another FP. On this particular day I think I had accumulated four or five FPs and used them when I wanted to. Sure, the return times on the ticket may have passed but they were honored. Came the afternoon when crowds were high, I found myself using my FastPass at my convenience and....here's the best part....in many cases the FP line was quite short. Will that work today? Don't know....but if it's worth mentioning then it's worth a try.

There is rumbling that sometime over the next year or two we may, and I emphasize the word "may," see an adjustment in the FastPass system. It may involve some perks for those guests staying in certain, read that Deluxe resorts. We'll see.


January 20, 2012

Beauty and the Beast in 3D: A Review

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When I first heard about Disney's "Beauty and the Beast" hitting the theaters in 3D I wasn't sure if that tease would motivate me into spending the money to see a film I had first seen in theaters 21 years ago and that I own on DVD.

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It did, and I am glad it did.

First let's talk about what has become a Disney tradition for full length feature films, the short. I would go as far as to say that the short that was shown before Belle and Beast may have been the most entertaining short I have ever seen.

It was called, "Tangled Ever After" and you might say it's the sequel to "Tangled." The short focuses on the marriage of Flynn and Rapunzel,but the stars of the show are Pascal, Rapunzel’s pet chameleon Pascal, and Maximus, the soldier horse. According to Byron Howard, a Disney animator, who, along with Nathan Greno, worked on and co-directed both "Tangled" and "Tangled Ever After", these two characters were based on Charlie Chaplain and Buster Keaton. Chaplain and Keaton are known for their slapstick comedy from the silent film era and the facial expressions they used to express their emotions.

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Since I'm not into delivering spoilers, I'm not going to tell you everything about the short, but I will tell you that it is one of the few Disney shorts that had me laughing out loud. The animation is outstanding and the humor is outright genius.

As for the featured 3D film, it was like seeing the movie for the first time.

There is 3D and there is 3D. The quality of the 3D effect in this film, in a word, WORKED. I don't know where to begin, so let me ramble on regarding where I think the 3D effects were most, well, 3D effective.

There are portions of the film which Disney fans know by heart, however, scene details are more enhanced with 3D because some portions seem closer. Such was the case when walking through the hallways in Beast's castle. Early on the scenes take on an ominous look that is definitely due to the depth given the scenes by the 3D effect.

The portion of the film where Beast saves Belle from the wolves is very intense, and the 3D effect adds to the intensity. I still have an issue believing Belle has enough strength to lift Beast onto Philippe (her horse) after he collapses from the battle with the wolves, but that's a topic for another blog.

Another memorable set of sequences in the film and how the 3D effect enhanced these scenes occurs whenever it is raining or snowing. The raindrops and snowflakes appear so real that you want to reach for your umbrella or gloves...yes it is that good...more on this later.

The song sequences are very much enhanced with the 3D effect with the film's well known song, "Be Our Guest" being the recipient most rewarded by the inclusion of 3D. The song is entertaining enough but with all the components appearing closer than ever before, it was a home run among home runs. For those familiar with Walt Disney World's Magic Kingdom's "Mickey's Philharmagic" attraction, be prepared for a little deja vu.

Before leaving you I need to point out that the transformation scene where Beast is brought back to his princely state along with the castle and everyone in it. Remember how Belle sobs and expresses her love for Beast just before the last rose petal falls? Watch how the raindrops or snowflakes, or whatever, as I had mentioned earlier, makes this portion of the film wonderfully enhanced.

Finally, if you're into reading film credits then you must promise me you will take the time to do so with "Beauty and the Beast 3D." It's very much a reminder of the talented folks who worked on this film, including those like Howard Ashman (lyricist) and Jerry Orbach (voice of Lumiere), who is no longer with us. The rolling credits also present images that add an elegance to the film, something richly deserved.

I guess this is a recommendation to see this film as "Beauty and the Beast 3D" truly lives up to it's name. It was delightful, divine, and well, Disney!


January 17, 2012

New Year's Resolutions

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No this is not about my New Year's Resolutions...it's about some New Year's Resolutions I'm hoping that perhaps we may see happening in 2012 when we next visit Walt Disney World.

I've been thinking long and hard about what I would like to see and have been doing this for a long time so this time I'm even more focused on what would be a win-win situation.

We must never forget that The Walt Disney Company is a business and that business needs to survive in order for us to continue to get our share of magic whenever we can.

So having said that, please keep in mind that these ideas come with the important note that they would appear to be beneficial for both the Walt Disney World Resort and its guests.

The Disney Dining Plan

We are all creatures of habit and there can be a lot to be said for getting into good habits and being consistent in your everyday life, especially if these habits are positive.

I have always felt that it would behoove Walt Disney World to strive for consistency in several areas which in return would reward the resort in many ways.

Let's start off with the Disney Dining Plan. Over the last four or five years, every time the new year's plan has been announced I found myself noticing changes that I felt would turn guests off from using the DDP. By changes I mean not just the onboarding and offboarding of restaurants but the bigtime inconsistencies from restaurant to restaurant.

I recall visiting one of my favorite restaurants and, when my server found out I was using the DDP, quickly pointed out how the color coding of the menu would direct me to what is covered and not covered by the DDP.

You see, even those restaurants on the DDP are inconsistent with each other. My hope is that someday we return to a very simple Dining Plan that is not just straightforward but also consistent...that's how success is best bread...erh bred.

Annual Pass

Now let's talk about the wonders of the Annual Pass. Annual Passholders are WDW's best customers and those customers get certain perks with the AP's. One perk is that AP holders receive discounts on merchandise...but only in DownTown Disney at places like the World of Disney store.

So that $40 shirt at Mouse Gear in EPCOT is $36 at the World of Disney. Is there any reason why the 10% discount offered at WoD and places in DTD could not be expanded across the board? Aren't there more people in the theme parks than any other place on the resort?

I think what really puzzles me is that one place that I would have thought would have realized a boost in revenue if this 10% discount was applied would be World Showcase. Don;t you think? So why not make a huge New Year's Resolution and open up that 10% across the board.

Note: Since posting this blog I have received several notes from friends saying that recently they have received AP discounts from some resort gift shops, Mouse Gear at EPCOT, and some kiosks in EPCOT. That is good news, and I am happy to stand corrected. I've also heard from some folks that, even though some gift shops and kiosks are giving AP , discounts, not all are giving discounts. This just reinforces the idea of asking wherever you go. Thanks to those of you who have contacted me to update this information. WDW policies are like New England weather...if you don't like it, wait a minute, it's likely to change.

And while we are at it, I think Tables of Wonderland, the discount dining card, should be honored at every sit-down restaurant on the property...it's that consistency thing. Tables of Wonderland discount cards are offered to Walt Disney World Annual Passholders for $75. Showing this card at selected restaurants results in a 20% discount on your check. Wouldn't it be nice to know that EVERY sit-down restaurant on WDW property and the Value and Moderate resorts food courts? My practice is to ask everywhere, because I know there is inconsistency...at least for now.

If it Ain't Broke...

If you have not visited Walt Disney World recently, especially the Magic Kingdom, more specifically, have not driven to the Magic Kingdom, then you are in for a surprise. The Ticket and Transportation Center parking lots have undergone a change...a name change. Some may feel I'm being a little too picky but after several decades of dealing with the names like Donald, Pluto, Goofy, Mickey, Minnie, etc. and becoming quite familiar with what area is associated with whatever name, I found it a bit interesting that the names were changed to this side being heroes and this side being villains.

Would someone explain to me the value in making this change? Anyone? Didn't think so. When I think of consistency of think of the phrase, "If it ain't broke, don't fix it!"

I think any WDW resort policies should change but once a year. It can be at any time of the year but all I'm asking is to limit policy changes once a year. It would reduce confusion for the guests, and guess what, also the cast members. I'm all for surprises, good ones that is.

Timing is Everything

Now let's turn to a word that makes grown guests wince: refurbishments. Now I am the first to recognize when an attraction needs a fresh coat of paint or needs to be updated and I congratulate the resort for trying their best to make sure their guests are entertained to the highest level.

My concern is when the scheduling of refurbishments results in a number of attractions being down at the same time. I recall a visit to Orlando a few summers ago in which Spaceship Earth, Haunted Mansion, and a few other popular attractions, were down for the entire summer. This results in longer queues for those attractions doing business as usual.

It was later on that year that guests continued to complain about the delay in reopening Spaceship Earth. This resulted in a premature "soft opening schedule" in late December/early january in which guests could ride through the attraction and observe some of the changes that were taken place. Unfortunately, the imagineers were not thrilled with this, as you can well understand. Imagine an artist not wanting you to see a piece of art that was only half finished, or a songwriter not wanting you to hear a song until all the kinks were worked out.

What is my point? Well, for a resolution that I think many people would agree to, how about limiting the number of attractions being refurbished at the same time so that guests are not impacted as much.

Keeping those attractions down to a small number may actually hasten the refurbishment along.

Another thought would be to limit refurbishments to only those less busy times of the year. During that summer visit I thought of those guests who may be making their ONLY trip to Walt Disney World and unfortunately did not get to see Haunted Mansion, Spaceship Earth, or other attractions that were offline due to refurbishments.

For the resort this could mean reducing the number of people needed every year to perform these refurbishments...instead of requiring x number of people to do everything in 2012, the need would be x-x. The drawback could, and I am not sure about this, could reduce the number of refurbishments per year. Would you prefer more attractions down longer each year and more refurbishments or more access to attractions and fewer refurbishments per year?

Okay those are me New Year's Resolutions for Walt Disney World for 2012. I'm sure more will surface as the year evolves but these sweeping ideas I feel truly help both the guests and the resort in terms of economics and keeping everyone happy.

Happy New Year!

November 28, 2011

What Would Jim Think?

I have heard reports that Disney’s latest movie, “The Muppets” cost the Walt Disney Company some $30 million dollars or so to produce. After seeing the movie I am convinced that investment may have been one of the wisest decisions the company has made in years.

Where do I begin? The screenplay, written by Jason Segel and Nicholas Stoller was topnotch, with classic comedic touches only found when the Muppets are present.

Without giving too much away, allow me to give you a taste of what this long overdue movie had for its audience.

The premise is that Jason Segal’s twin brother Walter is pretty much the Muppet’s number one fan and Jason and his girlfriend, Mary, played by Amy Adams, decide to go on a trip to Hollywood and take Walter with them for a tour of the Muppet Studios.

What they find is a broken down shell of what once was and the rest of the movie is devoted to the need to get the Muppet gang together to save the theater and the Muppet name from the clutches of a greedy oil tycoon, Tex Richman, portrayed deliciously by Chris Cooper…remember this line, “Maniacal laugh!”

If you think you can predict how this adventure ends, well guess again because Segel and Stoller’s screenplay talents not only make for an entertaining and hilarious journey throughout the movie, but also treats us to a very satisfying and not so expected ending.

There are surprises throughout the movie, and I am not here to start listing the spoilers, but needless to say, I am not the only person who will say, “I need to see that movie again, because I may have missed something.”

The movie has a very contemporary feel to it, with the musical and cameo components inserted in just about the most perfect spots.
I don’t know what it is about Muppet songs, but for some reason, all the songs in this film work amazingly well. I found myself tapping my foot to the songs and not wanting them to end.

There is one song that got a huge reaction by the audience, and it was because of the cameo that came with the song. When you see the film, you will know what I mean…heck I would see the film again just to be there to witness the audience’s reaction again.

The only criticism I have is that one song seemed rushed, and I wanted it to last longer and build more, but the song did manage to bring a tear to my eye and others in the theater as it will make you think of Muppet creator Jim Henson…you will understand once you see the movie.

Steve Whitmire (Kermit, Beaker, Statler, and Rizzo) is a treasure as a Muppett performer and he seems to be channeling Jim Henson throughout the movie.

The other Muppet performer that receives kudos is Eric Jacobson who brings personality to Miss Piggy, Fozzie Bear, Animal, Sam the Eagle, and Marvin Suggs. Jacobson did Frank Oz proud.

There is so much to say about this movie that I would be at fault not to mention the number of celebrity cameos throughout, some of which drew some incredible reaction from the crowd with whom I watched the movie.

In some cases the celebrity cameos were appearances and some were by voice only…either way once I realized there would be sight gags and a celebrity cameo possibly waiting around every corner, my ears and ears were glued to the screen. My guess is that there were at least 30 to 35 cameos throughout the film, and I may have missed some along the way.

This movie, no doubt, is a great investment by Disney and as I left the theater two thoughts crossed my mind.

The first was my questioning Disney’s partnership with James Cameron and the Avatar land project and why not instead, invest in a proven product like the Muppets, who have been around for generations (I watched the film with my daughter and grandson). With so many characters and so much material, it would have been a no-brainer to create a Muppet land in Walt Disney World’s Hollywood Studios theme park and in the California Adventure theme park in Anaheim.

The proof is in the pudding…fans are flocking to the theaters to see this film…there was a line forming almost one hour before this film, and that line had Muppet fans of all ages with middle aged men wearing Beaker shirts and teenagers with Animal shirts on as well…when was the last time you saw a “Na’vi” shirt?

My reaction to the film, along with the chatter as the crowd left the auditorium, convinced me that if I was in charge and, assuming I had a choice to put my efforts into either a Muppet land or Avatar land, that my head and my heart would lean towards those fuzzy, friendly puppets who have been in our lives for years.

Oh, and that other thought that was swimming around in my head as I left the theater was, “What Would Jim think?”

We know that wherever he is…he’s smiling!

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October 19, 2011

Walt and the Promise of Progress City: a Review

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It is very appropriate that Sam Gennawey’s much-anticipated book, “Walt and the Promise of Progress City”, available at Amazon.com, has been released within several weeks of the recent celebration of the 40th Anniversary of the opening of Walt Disney World’s Magic Kingdom. Why appropriate? Although Gennawey’s book focuses on EPCOT, one realizes, once diving into this book, that what this California urban planner is telling his audience is beyond the design of EPCOT but the evolution of Walt Disney’s understanding of what a theme park should be.

Gennawey devotes much of his book to explaining the learning curve Walt Disney and his imagineers experienced while designing, building, and maintaining Disneyland. The author sweeps up his audience and scoops them into his own monorail of progress and cites the influences, the people, the places, and the lessons learned that eventually led to what we now have in Orlando.

Gennawey, an urban planner by profession, makes it all very clear that a theme park was not built in a day, and, in regards to Epcot, was not being built even in a decade but perhaps over a period of 25 years.

How does Gennawey get us on board with his thoughts? Very simply he takes us back to the beginning. One of the most overlooked aspects of Walt Disney’s legacy is that although he was a visionary, in many ways, he defined the building blocks for what makes a visionary…and that is...experience and education. Walt was very much a learner and a student of family entertainment and amusement parks. He studied his guests and tried to understand what made them tick.

Gennawey brings us to the inner circle of Walt Disney’s mind and uses his words to paint for us a portrait of how Walt’s thought processes took place. Along the way with each stroke of his author’s brush Gennawey slowly unveils the curtain that indicates exactly what the forces were that led to the concept of Epcot.

One of the most interesting points made in this book was the revelation as to the number of people and influences that impacted how Walt and his staff envisioned what Epcot should be.

Those who are students of the theme park industry and especially all things Disney would serve them well to dive into Gennawey’s work to discover the not so well known influences that led to the design of Epcot.

For example, Gennawey points out how the obscure Disneyland episode, Magic Highways, USA which focused on the American highways system, required extensive research and brought with it dividends to Walt’s staff in terms of insight into how transportation technology has played a part in how America’s highways and cities have evolved. That insight led to other areas of research, which helped Walt, and his staff realize their need to understand what the future would not necessarily bring, but would require.

Gennawey’s book, often serves the audience as a remarkable time machine where the Disney fan can go back and experience what Walt and his creative team experienced in producing television shows and how this work influenced the construction of Disneyland...and thoughts of what should happen beyond Disneyland.

The design and development of Disneyland was truly an exercise and learning path in itself, as Gennawey implies, and the lessons learned from that experience would fuel many of the approaches that would be taken in what Epcot should be.

Gennawey is quick to point out that Walt was never formally trained in urban planning but has made a significant impact in the way we perceive how to design and build cities. Walt understood the “…timeless way of building.” More importantly, Gennawey tells us that not only did Walt want to tell us timeless stories but that he also wanted to create timeless places.

The author brings all the concepts of urban planning to the level of Disney fans that will find themselves entertained by how he uses familiar Disney theme park landmarks to bring his readers to a deep and complete understanding of how these concepts work to appease the needs of the Disney guest.

Site lines, patterns, perspectives, and colors all play into what makes things work for Disney and Gennawey does his best to inform his readers on how all what is learned through Disneyland went a long way towards the design of Epcot.

The best way to describe Gennawey’s book is to imagine walking down a long corridor and as you stop and admire each painting and get a new understanding for how the corridor was constructed, the corridor becomes more lit and you can admire another painting that gives you more information and more understanding until you reach the end and say, “Ahhh, now I understand how I got here!”

Unlike any other book written on Walt Disney World, “Walt and the Promise of Progress City” is the complete chronicle of the influences that took place, the lessons learned from Disneyland, and the obscure experiences of Walt Disney and his staff that led to the concept of Epcot.

What’s more impressive is that Gennawey’s mastery storytelling makes this book a candidate for reading by anyone, be it a Disney fan, an aficionado of urban planning, or anyone interested in how an American success story can evolve over so many years.

Gennawey quotes author Ray Bradbury who says that Walt was “…an optimal behaviorist...” who “…knew that he could function in architecture, and later he used that power and raised it to its highest degree.”

Gennawey says, “Walt wanted to build an entire planned community based on this belief. He wanted to change the public’s expectations of what a city—and happiness—could be.”

In closing I need to admit that reading “Walt and the Promise of Progress City” made me all too aware of gaps in my knowledge of how Walt Disney and his staff were influenced in theme park design and development. Sam Gennawey has very eloquently filled those gaps for me and has helped me fully understand and appreciate even more, the amazing visionary of the 20th Century, Walt Disney.

October 16, 2011

Walt Disney World 373 Disneyland 1: Part III

This is my final installment of my impressions of my first visit to Disneyland.
Read Part 1
Read Part 2

I'd like to start by mentioning something important to me, and that is a concept mentioned many years ago.

Disney Zone Effect

It's known as The Disney Zone effect and I was curious as to how this would come into play on my initial visit to Disneyland. I think that each one of us goes through some level of "zoning" when visiting a Disney theme park. Beyond that it may be a certain attraction, image, sound, or even odor, that puts us in that special place.

For me I'm not sure if I ever crossed into that zone while at Disneyland. I have a theory as to why it just did not happen like it often does at Walt Disney World. I found myself working hard at omparing what I was seeing in Anaheim to what I knew existed in Orlando. When you look at anything with that type of scrutiny it somehow takes away from the enjoyment.

I do recall a few moments during my stay where I sensed a bit of a Disney Zone feeling, but not as much as I expected. My guess is the same is probably expressed by those longtime Disneyland fans who for the first time visit Walt Disney World.

Maybe it's a work in progress and my next visit may find me zoning a bit more.

and I think for me it was a case of my trying so hard to compare what I was experiencing to Walt Disney World

Cast Member Experience

I have to admit that I found the cast member experience in Anaheim slightly more enjoyable that what I've lately felt at Walt Disney World. Is there an explanation for this? I don't know. It could be that the Disney legacy is more entrenched in Southern California than it is in Central Florida...or could it be that perhaps there is a bit more pride to being a Disneyland Resort cast member than a Walt Disney World cast member. All I know is that I found the cast members in Anaheim to be more aware of guest needs, more spontaneuos in knowing how to make the guest experience that much better, and always smiling.

Entertainment

There is more entertainment at Walt Disney World for sure but the nod goes to Anaheim for the level of entertainment. For what I saw it just seemed that the performers were more crisp, more refined, more talented, and more into what they were doing....especially at the Hyperion Theater in California Adventure.

This is not to say that the entertainment is not topnotch at Walt Disney World. It just seemed more refined, more polished, and more experienced at the Disneyland Resort.

Shopping Experience

This is a no contest. Orlando offers so many different shopping experiences in so many areas that there just isn't any comparison between the two resorts. This is not to say that the DLR shopping experience is not a pleasant one. The DownTown Disney area has some very nice and interesting places to browse around and the parks of course have their share of places to look for that special souvenir.

The sheer number of places to shop and the diversity of the available merchandise just makes Orlando heads and shoulders above Anaheim in regards to shopping.

Overall Value

Here's where it gets real difficult. When we speak of this thing we call value are we talking about our time, our vacation dollar, our love for all things Disney, or something else?

A close friend of mine, Brian Bennett, has often said that if he was given one day to spend at a Disney resort that he would spend it in Disneyland, but if he had a week he would spend it in Walt Disney World. I tend to agree with Brian.

I think that each resort has many components that appeal to all Disney fans. While at Disneyland resort I found myself thinking the same two thoughts over and over again.

There were times when I thought, "Hmmm, I wish we had this in Walt Disney World" or "Why isn't this as good as it is in Walt Disney World?"

If we talk in terms of value for the vacation dollar I believe that Walt Disney World takes the edge only because of the number of theme parks, water parks, and other areas offered to the guests. YOu can experience more for your dollar in Orlando than in Disneyland.

If you put your time at the top of your list then you should know that the Disneyland Resort offers you the better opportunity to make use of this precious commodity. Its obvious that in a 12 hour day that DLR guests can enjoy more theme park experiences due to the proximity of the DLR parks to each other and surrounding hotels. In Orlando there is traveling time to consider between any two theme parks. Travel time from point to point takes away time spent at each point.

When we talk about love for all things Disney it's a draw. for the Disney purists Disneyland gets the nod here. Why not? It's the only Disney park Walt has experienced himself. It has been around for almost 60 years. It's the first Disney theme park and has been there for several generations of Disney fans.

For others, Walt Disney World, with the number of theme parks, water parks, resorts, hotels, restaurants, shopping areas, recreational opportunities, and much more, offer something special to the Disney fan that DLR does not quite offer yet and that is a diversified vacation experience. The Orlando resort does have an advantage over it's older sibling in CA in that there is a buffer to the outside world that CA does not enjoy. For many that gives them the chance to leave more of what they left behind and to easily escape from reality.

But it would be unfair for me to say the overall value is better at one coast than the other. It all depends upon the individual and the bottom line is that is part of what has made Disney resorts so successful...it's giving each guest the impression that they are special...that he or she is the most important guest on property...both resorts do this...both resorts know the formula that works...both resorts give you value.

For those who have visited one or the other but not both, I encourage you to expand your Disney experience.

Oh...one more thing...I did not leave Disneyland without getting one of these...

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September 28, 2011

Walt Disney World 373 Disneyland 1: Part II

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This is the second installment regarding my first trip to Disneyland. I want to concentrate on my attraction experience.

Because of time constraints and a little something called the Disneyland Half Marathon, I had to make some choices and thus was able to experience only about two dozen of the almost 80 attractions waiting for guests at the Disneyland Resort.

For what it's worth, here are some observations on what I experienced:

My favorite attraction was The Indiana Jones Adventure. Where do I begin? Well, let's begin with the queue! It has become all too obvious that attraction queue areas are becoming more and more essential to the overall guest experience. This attraction's queue really removes you from the present time and pulls you into the world of Dr. Jones. The queue area became more and more detailed as you approached the loading area. As we got closer I kept on thinking that this attraction would be similar to Animal Kingdom's Dinosaur attraction. I was wrong in so many ways. First, the size.

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The attraction is absolutely huge and the special effects are next to impossible to describe. If I were to say the difference in size to Dinosaur was tenfold...I'd be fairly close. I think that a huge difference between the two attractions is the storytelling itself...or I should say how it becomes all too apparent how visuals become so important as opposed to audio on a Disney attraction. I managed to ride it twice and immediately started to wonder how I could start a movement to bring the attraction to Florida. One more comment, although I always imagined that Dinosaur at WDW's Animal Kingdom was a similar attraction to DL's Indy attraction, I now understand that I could not be further from the truth.

I'm not a big roller coaster fan because, frankly, over the years it's not the thrill rides that draw me as much as the imagineering that goes into these thrill rides. There's little imagineering that goes into a roller coaster, although I must admit, Expedition Everest at Walt Disney World does have its moments. Having said that I must admit that DL's Space Mountain was one of the more enjoyable and fun coaster rides I've ever had and it has spoiled me for WDW's Space Mountain. The ride vehicle, music, and special effects, and the very smooth track, added to the thrill. When will roller coaster designers realize that less shaking and rattling and smoother and swifter tracks make for a faster and more fun coaster?

The Pirates of the Caribbean at Disneyland is a wonder to behold. I felt like I was visiting not the big brother to its Orlando counterpart but more like it's Great Grandfather. The overall footprint of the attraction dwarfs that of Orlando. The scenes were on a much grander scale and even more importantly, it just seemed that there was a better balance of images on both sides of the boat. The images, balance, and ride length certainly convinced me that the West Coast pirates was much better than what can be found in Walt Disney World.

When you mention It's a Small World, you usually get a yawn for a reaction. Walt Disney World should learn a lesson from Disneyland's Small World. The attraction was real interesting because throughout the ride I noticed a very subtle classic Disney character overlay in each of the general areas.


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For instance, depending upon the part of the world you were traveling in, you would see one of the dolls bear a striking resemblance to such characters as Cinderella, Woody, Simba, Pinocchio, Jasmin, Aladdin, and a few other recognizable characters from Disney classic animation. It was like searching for Hidden Mickeys. Now, why not do the same in Florida?

Not every attraction was getting the nod as being ahead of it's Orlando counterpart. The Twilight Zone Tower of Terror is somewhat lacking in excitement as compared to Disney Hollywood Studio's version.


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It just seemed that the Orlando attraction has more pizzaz to it. The main differences between the two attractions is that the CA version does not have it's guests ride through that blue fifth dimension room and that the loading and initial 10 seconds on the CA ride has it's guests seeing themselves in a mirror. Advantage Orlando.

I managed to squeeze a ride on the Matterhorn Bobsleds. I'm sure being the first tubed thrill ride of it's time made it quite the attraction. It was an interesting ride; a bit rough and I may have seen a Yeti in there. I'm still not sure if I like the idea of seeing the Matterhorn as I stand in front of Sleeping Beauty Castle.

Sometimes the most enjoyable moments are those which are unexpected. Such is the case with the Tiki Room. I think the last time I had seen the original Tropical Serenade was perhaps in 1994 or 1997. It was so nice to see the original Tiki Room show again, with all the original characters, in it's original show length. I think Orlando should bring back the original. It was not broken and should have never been fixed.


Mr. Toad's Wild Ride
is certainly old school Disney theme park but there is nothing wrong with that. It was great to once again ride one of the classic Disney dark rides. Is there anyone out there who would be against the WDW Fantasyland expansion to include Mr. Toad's Wild Ride? I didn't think so.

Not only did I ride the monorail but I sat upfront with the operator, something I'm not sure guests will ever get to do again in WDW. It's a shorter ride than you obviously experience in WDW and the cars are much smaller as there are fewer guests using this mode of transportation in Disneyland as compared to Walt Disney World.

By the way, did I mention that not only did I ride the Mark Twain Riverboat, but that I also guided it from on top?


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It was kind of neat knowing that the boat I was steering that night would be used during Fantasmic!

I discovered a hidden treasure in Disneyland. I was not aware that you could walk up and through the castle. This path brought guests to a number of dioramas which told the story of Sleeping Beauty. There were some very ingenious techniques used to depict some of the scenes. It very much was something I would highly recommend to anyone visiting Disneyland for the first time.

Many years ago there were plans in place to remove Great Moments with Mr. Lincoln on Main Street, USA. The Disney purists, bless their hearts, made it clear to Disney management that Mr. Lincoln should stay. If there was any attraction in the Disneyland Resort that came close to putting me in the Disney Zone it was this very simple, yet touching attraction. For those who have never been to Disneyland, imagine bits and pieces of The Hall of Presidents and The American Adventure put together in a nice, neat package. I found myself quite moved towards the end of this attraction. I won't spoil it for you by telling how the guest experience for this attraction ends but, quite honestly, when a certain moment came, the images and sounds made me grab my heart and I began to tear up. Now I completely understand why that that attraction will never leave that park.

There were other attractions I experienced but the only other one that I was so thrilled to see and wanted to mention was Aladdin at the Hyperion Theater. This is a must see show. The talent that I saw onstage was far and above whatever I had ever seen in Walt Disney World. The show was entertaining, thrilling, funny, and so enjoyable that it was as if I winked an eye and the show was over.

Unfortunately one attraction I really was looking forward to seeing, the Haunted Mansion, was being invaded by Jack Skelington and crew so it was closed. Maybe next time.

So with the limited time I had to really experience Disneyland's offering of attractions, I came away with the impression that the quality of attractions at Disneyland edges that which we find at Walt Disney World.

Still one more bit of work to report on from my adventure...coming soon.

September 13, 2011

Walt Disney World 373 to Disneyland 1: Part I

I'm back and overwhelmed by all the messages I have received wishing me good luck on the Disneyland Half Marathon and my first trip to the Disneyland Resort. Some of you were planning your first trip to Anaheim as well and mentioned how you were looking forward to hearing my thoughts and impressions from my first visit. I felt a huge responsibility to take in as much as possible and to also be as honest and thorough as possible so here goes:

Let me start by saying that your messages made me take this trip so seriously that the day before running the Disneyland Half Marathon, I walked a total of 14+ miles through Disneyland and California Adventure to experience and observe as much as possible on that day alone.

I think it would be best to revisit and touch upon those areas I had mentioned on my pre-trip blog:

Footprint Difference

I was pleasantly surprised to find the Disneyland theme park to be bigger than expected. This may have been because of the many people who have told me how small this theme park is in comparison to The Magic Kingdom in Walt Disney World. Well, it IS smaller than Orlando's park but although the park is smaller it seemed to offer more space to many of the classic and popular attractions.

For instance, DL's Pirates of the Caribbean seemed to have at least one-third more space than it's Florida cousin. The attraction "rooms" were on a grander scale and the overall ride experience appeared to be at least five minutes longer, with additional scenes.

More on attractions later.

The park itself seems a bit smaller than The Magic Kingdom, the streets are more narrow and the distances between attractions are far shorter but having said that I was impressed by how well spaces was used in the park.

I must admit that my first view of Sleeping Beauty castle was a bit of a shocker. That icon appeared to me as being smaller than I had expected. I even thought to myself, "Hmmmm, I can throw a baseball over this castle!"

It struck me as being odd that although the Disneyland theme park was not as small as I had expected, the centerpiece for the park, Sleeping Beauty Castle was smaller than I had expected.

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When I caught my first glimpse of Sleeping Beauty castle I found myself making an immediate comparison to Cinderella Castle in Florida. I also began to understand how longtime Disneyland visitors must feel when they first walk down Orlando's version of Main Street USA.

The buildings in Orlando are taller than their counterparts in Anaheim, but they really have to be. The buildings along Main Street, USA in Disneyland are the right height. They work well with Sleeping Beauty Castle. The shops and buildings along Main Street USA should not come close to the height of the castle at the end of the street.

Sleeping Beauty Castle is quite quaint and, by the way, you can walk through it.

Quality of the Character Experience

I had been told that the character experience in Disneyland exceeds that of which you will find in Orlando. I don't know if I had a large enough sampling of character experience to really make a sound observation on this point. I will say that from the limited amount of experience I did have that I observed the characters to be at least as good as their counterparts on Florida.

I also noticed that character handlers, unlike in Orlando, were not found to be near the characters at all. Could it be that your average Disneyland guest has adopted such protocol with the characters that handlers are not needed as much as they are in Walt Disney World? Perhaps the WDW guest is more aggressive requiring a character handler to insure proper protocol is exhibited by the guests.

One more interesting observation. The characters popped up in the most unusual places. For instance, I recall seeing Peter Pan appear out of nowhere just outside some restrooms in Fantasyland...again with no handler in sight. There seemed to be quite a few "spontaneous character meet and greets" in Disneyland...or at least it seemed so.


Nighttime Spectaculars

Unfortunately I was not able to catch the fireworks display over Sleeping Beauty, nor was I able to witness DL's version of Fantasmic, and I regret that. The plan was to do so my first night. I think getting up at before 4 A.M. ET (1 A.M. PT), flying out to the west coast, and then kind of running out of gas a little after 9 P.M. PT (Midnight on the East Coast) played a part in my missing these two shows my first night.

The next morning I had a nice chat with a cast member named Scott who mentioned that the big difference between the East coast and West coast Fantasmics is that the show elements for DL are hidden before and after the show and in WDW those elements are always there because it takes place in an amphitheater.

You see the DL Fantasmic show elements, lights and all that jazz, are hidden in the water, and on the first queue they spring into action. The Orlando version has all that infrastructure in place before during and after the show.

It appears that there is a bit more magic to the DL version than the WDW version. However, I have heard some who have seen both that the Orlando venue is more comfortable.

The one show I was most interested in seeing was World of Color at Disney's California Adventure. The only chance I had to see this show was my last night in Anaheim. Unfortunately that morning I had rose around 4 A.M. to run the 2011 Disneyland half marathon. That, plus my crazy schedule that day, left me no time to take a break before the 10:15 P.M. showing.

A few weeks back I had purchased a World of Color Picnic Package which was to secure a spot for me at the World of Color Reserved Viewing section located in Paradise Park. This also came with a box lunch which guests pick up on the day of the show. So are you saying, "Mike is it worth it?" I can tell you that I personally would not do it again. I'm not sure it is worth the cost. Instead I recommend just getting a Fast Pass to the show.

The 10:15 show saw guests lining up almost one hour in advance. There are several color sections in the viewing area. My area was yellow and I stood for almost an hour before heading to my section. When was the last time you spent an hour in Fast Pass status?

I was told the further back from the water you are the more you will see. I agree. If you are too you may not catch all the images during the show.

So what did I think of World of Color? It struck me as sort of another version of Fantasmic. It seemed to have all the elements, including some familiar images and music. The difference was that Fantasmic sort of tells a story or at least has a theme. I guess the theme here is color. The lights and water and colors are quite nice to look at but this is not new technology.

Back in the late 80's I recall watching a lights, water, and music show in Sea World Orlando. The Disney imagineers came along and added the water screens and images. Yes there were a few special effects here and there but there is so much you can do with the technology as it stands today. Although during the show I saw familiar images and heard recognizable music I longed for something fresh and new.

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There were portions of the show which contained some new animation and never before heard music. For me it was all too short. I'm sure those who love classic Disney animation and music will enjoy this nighttime spectacular.

If you have the time to go see World of Color on your initial trip to Disneyland you should give it a try, espciallly if you have children. If you want to do more research on the World of Color than I suggest you check out any videos you may find on the internet.

Overall, I think WDW edges DL/DCA for nighttime spectaculars. I think that Illuminations: Reflections of Earth tips the scale in Walt Disney World's favor.

Disney Dining

I expected to find the dining experience at the Disneyland Resort to be quite good...and it was. During my stay I enjoyed several meals in the parks, Downtown Disney, and in the Disneyland Resort hotels. The quality of the food was very good and the service was excellent.

I really missed not being able to use my Tables in Wonderland card. I did find out, however, that in some restaurants a DVC membership will give you a discount on your bill.

Here is a list of the restaurants I was fortunate enough to visit:

Napa Rose
Storytellers Cafe
Lucky Fortune Cookery
Catal
Naples Risorante Pizzeria
Tortilla Joe's
Uva Bar
Surfside Lounge

Was there a favorite? They all have their good points. If possible you should try Napa Rose at the Grand Californian Hotel and Spa. Save your pennies.

The one regret is that I did not have time to check out the Tangarora Terrace at the Disneyland Hotel. WDW's Polynesian Resort used to have a restaurant called Tangarora Terrace. It was famous for introducing Tonga Toast. The California edition is a quick-service eatery near the Disneyland Hotel.

In terms of overall dining experience I would say the nod is given to the Disneyland Resort.

So that's some of what I experienced on this trip. There is more to come.

September 2, 2011

373 to 0

That’s the score…at least as it stands today.

In my lifetime I have visited Walt Disney World a total of 373 days and the 400 mark is probably less than a year away. The other number represents the number of days I have visited Disneyland, but that’s about to change.

On Labor Day weekend I will get my first look at the House That Walt Built, as I am heading to California to run in the 2011 Disneyland Half Marathon. This plan has been in place for almost two years and it’s finally here. More on this half marathon business later.

I’ve talked to many people about the differences between the two coasts, Florida and California, Walt Disney World and Disneyland. I have heard many opinions.

There are those who love the grandeur and spaciousness of Walt Disney World and the abundance of theme parks, including the water parks. There is also the draw of the many themed resorts; the number of things to do; and most of all, the buffer from the outside world that Walt Disney World provides its guests.

Then there are those who swear by the “original” theme park, and knowing that Disneyland is the one and only Disney theme park that Walt Disney himself ever had the opportunity to experience himself…the one he personally had a hand in creating from the ground up. Of course, there are some who have also said that neither one is their favorite because each coast has its own unique set of components that appeal to Disney fans.

As I anticipate my first visit to Disneyland, I have made a list of things I want to see and certain expectations I have in my mind. I thought that I would share these thoughts with you BEFORE I get on the plane and then revisit them when I return.

Let’s see if I can give you a proper account of what these expectations and/or curiosities are.

Footprint Difference

I know Disneyland is smaller. I’ll always remember the first fact I learned about Walt Disney World when it first opened. That fact made the point that the Walt Disney World’s Magic Kingdom parking lot, known as the Ticket and Transportation Center Parking Lot, could fit all of Disneyland and still have room for over 100 vehicles. I also get the impression that the Disneyland theme park allows for shorter distances between attractions. So I am looking towards experiencing a more “cozy” Magic Kingdom out west.

Quality of the Character Experience

Since the Disneyland Resort has been around a bit longer than Walt Disney World it would make sense that there is a bit more experience in several areas than its East Coast cousin. I am not sure that statement is entirely true for all aspects of resort operations. I’m sure Walt Disney World may have taught Disneyland a lesson or two. One area that I have heard Disneyland is supposedly better than Walt Disney World is the character experience. I have been told that the characters, both fur and face, just “do it better” in California than in Florida. We’ll see.


Nighttime Spectaculars

By nighttime spectaculars I mean shows like fireworks over Sleeping Beauty Castle, Fantasmic, and World of Color. I could be wrong but I’m guessing that Fantasmic cancels each other out, although I’m giving a slight edge to WDW’s version before I even get on the plane to California. Why? Because once while watching Orlando’s version I sat next to some Californians who said it was much better just because they were able to sit comfortably and watch, whereas in Disneyland they had to stand.

I will be interested to see how the West Coast version of fireworks high above Sleeping Beauty Castle compares with Wishes above Cinderella Castle. This is another case of two different performances and I’m already ready to say that they both will have their own highs and lows. However, I am most looking forward to seeing the World of Color and how that compares with Illuminations: Reflections of Earth. One wonders if perhaps Epcot’s show may someday be replaced with its own version of World of Color.

Disney Dining

I am not sure I will have ample time to give this area an honest look but I can at least tell you what my expectations are. First, I think that Walt Disney World obviously offers more choices for its guests. As far as quality goes, my inclination is to assume that the signature restaurants on each coast strive for the same level of quality. However, as the years have gone by, I have, seen unevenness in the quality of restaurants across the WDW resort. This may be another area in which each resort will have some pros and cons regarding the Disney dining experience.

Attraction Comparison

This could be an entire blog in itself. This will be an ongoing exercise. I don’t know if I will get to explore all the attractions. I do know that there are V1.0 attractions in WDW that became V2.0 attractions in DL and vice versa. I also know how space was a huge factor in how such attractions as the Haunted Mansion and Pirates of the Caribbean were constructed. I keep telling myself that for these and other reasons, not to be judgmental and to just enjoy the attractions. However, I’m sure I’ll come back with some opinions.

Disney Zone Effect

This is a big one. I will be using my virtual Disney Zone gauge to give me a sense as to how well Disneyland gets me into the Disney Zone as compared to Walt Disney World. What do I mean? Well I will try to measure how efficient Disneyland is in helping me leave my troubles behind as compared to how well WDW accomplishes this objective. I think Disneyland has in its favor the fact that it is the only park in which Walt has actually walked through and I will be very conscious of that fact. Stay tuned for this one.

Castmember Experience

This is a bit different from the character experience discussed earlier and the entertaining I discuss next. I’ve had almost 40 years of castmember experience from WDW…I’ve seen the good, the bad, and the ugly, I’ve seen how the quality of service has varied over the years so it will be interesting to see how my overall experiences on Disneyland compares with that of WDW. If I were to make a guess my thoughts tell me that I should expect a more consistent and high quality level of experience in Disneyland than in Walt Disney again because they have been at it longer and should know the importance of maintaining it.

Entertainment

By entertainment I mean the shows and how the performers compare from coast to coast. This will range from everything to parades, to stage shows, to even how the skippers handle guests on The Jungle Cruise. I’m not sure exactly how I will objectively compare the two coasts but at least I have a good sense of what WDW has to offer and it gives me a benchmark to compare what I experience in Disneyland. I am looking forward to this exercise.


Shopping Experience

Shopping is HUGE in Walt Disney World. The size of WDW offers its shopping guests many options regarding specialty shops and the number of places to shop. Perhaps when it comes to shopping and stuff I should be comparing the two Downtown Disney areas. We’ll see.

Overall Value

I really feel I will have a difficult time being objective here. I think this will be no contest because of once again the vastness of Walt Disney World and how the many things you can do in Orlando dwarf the opportunities in Anaheim. However, I plan to be very objective and give my honest opinion as if the two resorts were just a hundred miles apart instead of over 2000 miles apart.

Coast-to-Coast Challenge

I don’t want to lose sight of why I am making this trip. There is a carrot by the name of the Coast-to-Coast Challenge that is waiting for me.

This Coast-to-Coast Challenge is open to all those who have aspirations of running the Walt Disney World half marathon and the Disneyland half marathon in the same year.

A number of members from Team AllEars, including my fellow co-captain and AllEars writer/blogger Michelle Scribner-MacLean, will be in California for this Coast-to-Coast Challenge.

We all hope to to parlay this medal…

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…with this medal…

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…and receive this bling…erh… medal…

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So this looks to be an interesting trip. There is so much to explore; so much to see; so much to observe; and so many miles to run…that I’m sure my next blog will be filled with many impressions that are right now just expectations.

There is only thing I am sure of and that is the title of my next blog…

…Walt Disney World 373 – Disneyland 1

Have a safe and enjoyable Labor Day Weekend!


August 15, 2011

Hoop Dee Doo Hoopla at Walt Disney World

I always realize how lucky I have been to visit WDW as much as I have and on the way to the three digit plateau in visits I've made a commitment to myself to try and learn something new on each visit that I can share with everyone.

Here is something I experienced on my last visit.

One morning towards the end of a recent trip I was trying to figure out what to do. I wanted to do something different from wandering and touring the parks or at least think about something I've been trying to do.

I decided to answer a question that has been in my mind for the last several years...what are some last minute plans you can make while in Walt Disney World and also look for some tips.

My plan for this day was to see if I can make a reservation for Hoop Dee Doo at Fort Wilderness. So on a Wednesday morning at 10 A.M. I called to make a reservation for that evening. My first surprise was that there were openings for each of the three shows. I checked to see if I could use my Tables of Wonderland card to get a discount on the tickets. I could but that would require I make a reservation for the last show of the night.


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No problem.

I also wanted to watch the show from the balcony which is Category 3.

No problem. So far so good.

Now it was time to check on something else. I asked if there were alternative meal choices for those in my party who may have allergies or have special dietary requirements. I asked for vegetarian options and I was given all kinds of choices...fish...pasta...how to cook these options...side dishes....many, many choices. I was impressed.
I asked for grilled salmon, with grilled veggies and a baked potato.

Again, so far so good.

When I got to Pioneer Hall and picked up my tickets I was pleasantly surprised at the discount I received. When I checked in I was told I would be escorted upstairs when it was time to enter Pioneer Hall.

However, as the crowd exited from the second show I looked around and there weren't that many guests waiting for the show I was going to see.

In fact my estimate was that there were less than half as many people that could fit in the Hall. When we entered the building we were NOT escorted upstairs but instead were seated about 35 feet from the stage and off to the left.

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I was right. This performance was looking at an audience of about 35% capacity. It made sense to have everyone downstairs. It dawned on me that because of this and my discount I was sitting a a Category 2 table (normally priced at $62.99 per adult guest) at Category 3 prices...that were discounted via my Tables of Wonderland card. I believe the cost was about $42/person with my discount.

Not bad for show and dinner at Walt Disney World huh? Let's not forget that we were given as much food and drink as we wanted.

Even better, no more than 3 minutes after we were seated the head chef came up to the table and asked us again about our alternative meal choices...just to make sure he had it right. Awesome.

The show was great as usual...it was my 5th Hoop. So what have we learned?

- It's best to book Hoop Dee Doo in the middle of the week.
- The late performance offers low crowds and good discounts.
- Always ask what discounts are available and use them.
- Always ask for alternatives to what's on the menu.
- Be flexible with your schedule...it may save you time and money.

The overall lesson...it doesn't hurt to ask.

So my only problem is now determining what to investigate on my next trip to Walt Disney World.

Check out Jack Spence's extensive blog with more photos and video too!

Get more pricing information.

See what others think and post your thoughts too in our Hoop Dee Doo Rate and Review!

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