Welcome to the AllEars.net Rate and Review Area. Your comments on Walt Disney World, the Disney Cruise Line, Adventures by Disney, and Disneyland are welcome! Please note that this is a moderated forum. You will need to register to post and activate the link in your confirmation email. Your reviews will not be added until they have been approved. Please allow up to 24 hours for approval.
Resort & Restaurant reviews should be no more than 3 months old.
All other reviews should be within the last 12 months.

Please read our Help and Guidelines page for posting and password information.

  • Author
    • saffie

      Registered: November 2017
      Posts: 7
      Review Date: Fri November 24, 2017 Would you recommend the product? Yes | | Rating: 4 

      Positive aspects of the product (pros): Princess interaction - the "Taste of Norway" bar
      Cons: Service was less than stellar; didn't get what we should have

      I'll be honest; the only reason we booked this reservation was our youngest daughter had yet to get the full princess dining experience and CRT was impossible to book. We've been here before and loved it, so we figured, why not? We were seated in a nice section, no problems there, and Belle was absolutely enchanting. The "Taste of Norway" bar was especially tasty and I'm glad we had it; because our entrees proved to be less satisfying. The princesses were a bit rushed, and Ariel was just not feeling it that night, but we still had plenty of time to get the pictures we wanted. Now to the service. It was not good. I don't know if it was a language barrier or what have you, but our server was just rude the entire time. Most of the time we got our food and drinks from other servers. She treated us like a burden more than customers; and considering we were stuck paying her tip due to the size of our party, I suppose she didn't feel any need to put forth any effort. At the end of the entire meal, we got TWO desserts...in a party of NINE. Which meant each of us got a teaspoon of each selection before the entire dessert was gone. In the end, I can still say I'd recommend this experience to anyone who wants the princesses and can't get into CRT, but it will be our last time visiting this restaurant. We got our pictures and our memories, and the rest just isn't worth it.
      Click here to see this users profile  

      Registered: March 2017
      Posts: 17
      Review Date: Fri March 17, 2017 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Characters
      Cons: Price

      A great way to see 5 princesses with no waiting in line. We were lucky to be seated in a small area with good lighting. Otherwise the lighting in most of restaurant is quite dark at dinner time which is not good for photos. Food was average at best though the kids pizza was quite yummy. Hard to get to the appetizer buffet and not miss a princess visit. There is always a wait here for your table to be ready.
      Click here to see this users profile  

      Registered: September 2014
      Posts: 28
      Review Date: Mon September 26, 2016 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Princesses, food
      Cons: price

      Overall this was a good experience. The food was much better than what we had a year ago (I think we hit an off day). The princess interaction as always was great. It is quite pricey to get the short princess interaction, but if you have a kid really into princesses, I still pick this over Cinderella's Royal Table.
      Click here to see this users profile  

      Registered: June 2016
      Posts: 2
      Review Date: Sun June 5, 2016 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): Nieces loved the princesses
      Cons: Hurried photographer and poor quality food

      We had dinner at Ackerhaus on 5/14 to give my niece and 2 great nieces one last Princess experience. The photographer was in such a hurry he was taking pictures before the previous group was even out of the shot and the few he took were so quickly done that none of them had the girls smiling or with eyes opened. It was unlike any of the other character photo sessions encountered.
      The girls enjoyed the interaction with the princesses again even though they had seen them all at other locations and Cinderellas Royal Table. Since no one knows which princesses will appear we took a chance that their might be some new ones but I was OK with that.
      My biggest complaint was the quality of the entree's. My sister ordered the meatballs and she ate half of one and did not like it. I tried a bite of one and it had an unpleasant aftertaste and was kind of grainy. My pork chop was so overcooked that it was nearly impossible to cut it with my knife. I ate 2 bites and stopped. My 24 year old niece did like her mushroom ravioli and said it was really good. Why didn't we send the food back? It was the end of a long, hot day and we wanted to go get spots for Illuminations so in the words of Elsa we "let it go". It was certainly not a 300.00 meal and we were not on the dining plan. Our waiter was very nice and attentive but I think that if you see that 2 entree's are barely touched you might want to inquire whether there was a problem.Had this happened on our first day or earlier in the day we the pork chop would definitely have gone back.Seasonings or the overall way a dish tastes is individual preference and not necessarily the kitchens fault but overcooking a pork tenderloin is not acceptable.
      I would not return here.
      Click here to see this users profile  

      Registered: June 2011
      Posts: 9
      Review Date: Mon May 9, 2016 Would you recommend the product? No | | Rating: 5 

      Positive aspects of the product (pros): friendly waitress, didn't have to wait long for table
      Cons: cramped, rushed, unfortunate interaction with snow white

      We ate here 4/27 for lunch for my daughter's 4th birthday at 2 pm. We have never been to a character meal before as this was our first experience. Granted, my daughter's favorite princess is Rapunzel and she knew she wouldn't be there and that is okay but we figured it would still be a fun and cute experience. Overall my daughter liked the experience. The waitress was pleasant, the greeting staff was nice. As Snow White came to our table I watched her ask my daughter how old she was and I guess Belle started walking towards her and as my daughter is answering her question and talking to her Snow White looked up and started conversing with Belle, blatantly ignoring my daughter talking to her. My daughter was sitting there talking to her and she was not even looking at her. It bugged me so much I almost started to tear up on the spot. I know that not every interaction with a character is perfection every time but this was my daughter's birthday, she asked her a question and she showed a blatant disregard for her. Of course my daughter did not really notice and went about her meal but it made me really sad for the rest of the day. I feel like the characters do an amazing job and if I was in this position I would never let my attention slip one single person and I would treat every single child as if they were the only child that was there 100%.
      Click here to see this users profile  

      Registered: February 2016
      Posts: 9
      Review Date: Mon February 15, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): food, service, atmosphere
      Cons: proximity to the next table

      we dined here for dinner on jan 26, 2016. the food was some of the best i have had at any restaurant. i had the porkchop and it was delicious, as was the macaroni that was with it. my husband liked the salmon. our 6 year old loved the macaroni and cheese from the kids menu. it was not the usual kind that most places serve, it was much better quality. the appetizer/salad bar was full of choices, and things you would not normally eat. it was very good, although ran empty quickly. the desserts were amazing. i especially loved the rice pudding, which i was not expecting.
      the interactions with the princesses were also very good. the only downside was the proximity to the other tables. in the area we were seated, all the tables were quite close. so it was a little awkward, and you could hear everything the table next to you was discussing. then, you would also have other people all up in your photos with the princesses.
      the service was also fantastic. our server was so sweet, and she told us all about Norway and how she came to be working at wdw. we asked her, she did not just tell us her life story for no reason!
      Overall, it was a great experience! the food was delicious. the staff was friendly and attentive. and it was a great use of a table service credit, especially when you consider the out of pocket cost.
      Click here to see this users profile  

      Registered: March 2013
      Posts: 8
      Review Date: Sun December 6, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Princesses, food, servers
      Cons: Wait time

      Our party of 7 dined here on 11/30, with a 6:30 dinner reservation. We walked up to the check in area a few minutes prior to our reservation time only to see a line was formed and curved around through the walkway to Mexico/China. After about 15 minutes of waiting a CM with an iPad checked us in. She then told us we would be called in no particular to go in the restaurant. The CM who was calling parties in was extremely soft-spoken. Several people would have missed their names being called if other parties weren't calling them out also. After another 10 minutes or so, we were called in. Thankfully once our names were called, things were pretty efficient. We had our photo taken with Belle and were immediately seated. We were seated in the same room as the appetizer bar, but it didn't feel too crowded.

      The appetizers were good, but the line moved slowly due to the confusion over where the line started/ended. Our server was efficient, entertaining, and gave great recommendations on food. I got the meatballs and my husband got the beef - both were served hot, good portion size, and tasted wonderful. My husband said this was his favorite meal of the trip!

      The princesses were wonderful! On the night we ate we saw Cinderella, Ariel, Snow White, and Mulan. They took time to sign autographs, take photos, and chat with all the little princesses at our table Smile Our entrees had already arrived by the time 3 of the princesses made their way to us, so there was a lot going on on the table between the food, cameras, and autograph books.

      Overall though I would still definitely recommend this character meal, mainly because it's nice to sit down and eat while the princesses come to you instead of waiting in the Florida sun!
      Click here to see this users profile  

      Registered: October 2015
      Posts: 1
      Review Date: Sat October 3, 2015 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): friendly servers, princesses
      Cons: uneven service, mediocre food, high price

      I was very excited to take our preschooler to eat lunch and meet princesses. Unfortunately, the experience was disappointing.

      1 - Wait time. Even though we had reservations, we had to wait about 15 mins outside in the sun.

      2 - Crowded restaurant. Our table was squeezed against the wall, near the kitchen and the appetizer buffet. That meant that when we weren't surrounded by guests waiting for their appetizers, we were surrounded by servers rushing past with plates of food. I would have asked for another table but the place was packed.

      3 - Poorly designed appetizer buffet line. Lines started at the right and left, then collided in the middle over the cold cuts, cheese, and vegetable salads. Why do that? It was hard to dodge the opposing traffic, and being crowded in with tables didn't make it easier. The buffet itself was sloppy with dripped food and the items didn't seem to be as cold as they should be. (The gjetost--brown cheese--was sweating, for example.)

      4 - We had barely sat down with appetizers when our entrees arrived. Servers plunked the new dishes on the table and left them cooling while we hastily shoveled down our salads.

      5 - Food was mediocre. Portions were fine, but the food was fatty and just sort of meh. Someone at my table ordered a turkey sandwich and the bread was so flimsy it the item had to be eaten with knife and fork. None of us finished our entrees. Desserts were about the same quality as you'd get at any grocery store, e.g. rice pudding from a tub, frozen apple pie, etc.

      6 - Servers were very friendly and fast with drink refills.

      7 - Kids under 2 eat free!

      8 - Princesses! They were also very friendly. We posed for pictures with Belle on the way in, then had visits from Snow White, Sleeping Beauty, Ariel, Cinderella. (No Elsa or Anna, alas.) The "princess processional" that all the little girls joined was adorable. Watching everyone else's little princess is almost as much fun as watching your own. Smile We didn't bring a tiara for our little one, but we wish we had. Many little girls were decked out in full princess swag.

      I think this experience would have been far better if Disney would take some tables out of the restaurant. It's not like they are meeting the demand now--you still need to make special arrangements far in advance to see the princesses. The crowded atmosphere, plus the hurried pace, really bothered us, particularly given how long ago we had to reserve a table and how much the meal cost. I'd probably have been more happy if they had charged $5 more a plate but crammed in one less row of tables. As it was, I felt ripped off.
      Click here to see this users profile  

      Registered: September 2014
      Posts: 28
      Review Date: Thu January 29, 2015 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): Princesses, good food
      Cons: WAY overpriced, no photos

      This was our third time here (first time for dinner). When I booked, the photos were still advertised. I never learned that we weren't receiving the free photos until after dinner, which made me pretty mad as I didn't take a lot of pictures with Belle since I expected the free ones later. As an aside, the price has NOT decreased with you no longer receiving the pictures, so the two of us plus an infant paid over $100.

      The food was good, but was not a lot for the price. Also, the lamb was off the menu which is what I was looking forward to the most. I will say that with they still gave a full meal to our under 3 year old for free (so no sharing needed).

      All three times we have had the same princesses (Aurora, Snow White, Cinderella, and Ariel). Honestly, without the photos, we won't be back. It is way too much money for what you get. It's worth doing once (I suggest breakfast personally) in place of the SUPER expensive castle, but beyond that, you can find all of the characters in the parks, and if you go early enough, without much of a line either.
      Click here to see this users profile  

      Registered: January 2015
      Posts: 1
      Review Date: Tue January 27, 2015 Would you recommend the product? No | | Rating: 1 

      Positive aspects of the product (pros): children get to meet princesses
      Cons: Really poor food for the money!

      When you see New York Strip on a menu you expect a nice piece of steak. 3 Adults ordered this in our party and were surprised to get a piece of roast beef 1/4 thick X 3" X 7"...I can honestly say my "Beef"was barely warm next to the equivelant of 2 ice cream scoops of cold mashed potatoes and 26 cold long string beans. My meat was so tough that the butter knife they provided would not cut through the gristle. The 3 year old child received a bowl of Macaroni and Cheese which was hot and a glass of milk for $27.99. The service was average considering gratuity is already part of the bill and there is no incentive to be better. I'm disappointed in quality of the food that is offered in the Disney Parks considering the premium price that is charged.
      Click here to see this users profile  

      Registered: January 2015
      Posts: 8
      Review Date: Sat January 17, 2015 Would you recommend the product? No | | Rating: 5 

      Positive aspects of the product (pros): Little ones meeting princesses
      Cons: Food, price, crowded, and noisy

      The staff was very nice and the princess greeting for the little ones was done very well. The food was very mediocre compared to other Disney restaurants. When I saw the nearly $50 per person price tag (for dinner) I decided that for the value I would prefer to stand in line to meet the princesses and eat at some of Disney's other great places.
      Click here to see this users profile  

      Registered: January 2015
      Posts: 1
      Review Date: Thu January 15, 2015 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): Get to meet some princesses
      Cons: Food was poor,no printed photos now,poor service,limited time with characters

      Third time taking daughter to Akershus over the last two years.
      All previous times were ok. This time the food on the menu is the same but the preparation is much different. They do not give you a printed photo anymore, you have to go online and print it out yourself. The princess's only made one round in the time we were there. Previous visits they made two and had a parade for the children twice. And the service was very lacking.
      A huge difference than our previous experience in April of 2014.
      I diff entry would recommend people to save there money and spend it at another dining experience.
      Click here to see this users profile  

      Registered: December 2006
      Location: Spartanburg, SC
      Posts: 30
      Review Date: Sat November 29, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Good staff and character interaction
      Cons: steak not the best

      We have been to Norway for dinner several times. The appetizer buffet is good but the steak I ordered was not good. Otherwise the staff was nice and the princess interaction with my daughters was very good. Good value for one dining credit to meet the princesses without long lines.
      Click here to see this users profile  

      Registered: October 2014
      Posts: 14
      Review Date: Wed October 15, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Food, princesses, service
      Cons: None

      We were at Disney in later August, a trip which was planned well in advance. There were 9 of us (4 children under the age of 10). I have had dinner here before and thoroughly enjoyed everything about the restaurant. This time we had princesses, which not only 2 granddaughters enjoyed, but the boys as well. Again, food very good, many princesses. The experience was new to my son-in-law and the kids, and they are still talking about it.
      One incredible thing - when I was here in 1996, I had THE most delicious drink - yes, it was alcoholic. I described it to our waiter, never expecting anything to happen. Guess what, he knew what I was talking about and I got to enjoy it again!
      Click here to see this users profile  

      Registered: August 2013
      Posts: 24
      Review Date: Tue March 11, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Food was wonderful; lots of selections. Salad/Apetizer Bar had lots of choices and allowed you to try new things
      Cons: Tables are somewhat crowded together making it hard to get in and out.

      We did not go to the restaurant for the Princesses (although that would be a great attraction for families with children.) We chose this restaurant for the menu. They have many varied choices on the main menu and the portions served are very adequate-large. The dessert selection was really nice because you could try many things. The best part according to many of us in our large group of 18, was the Salad/Appetizer buffet bar. WOW, what a varied selection and all of it very tasty. Our server was wonderful and hearing about their home country of Norway was an added bonus. Even though our server had 18 of us...she did a great job at keeping drinks filled and bringing us our food quickly. This was the first restaurant we ate at during our week long visit and was one of our favorites!
      Click here to see this users profile  
  Page:  1 · 2 · 3

Powered by: Reviewpost
Copyright 2013 All Enthusiast, Inc.