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  • Author
    • cop447

      Registered: December 2006
      Location: Spartanburg, SC
      Posts: 30
      Review Date: Sat November 29, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Great Steak and atmosphere
      Cons: Rushed a bit

      We ate here on November 19th 2014 and had a nice meal. The steak was a surprise in that it was one of the best I have ever had on Disney property. The atmosphere was great and meeting the beast at the end was a nice touch. The only negative is that our waiter seemed to want to keep the tables moving. I would recommend.
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      Registered: November 2014
      Posts: 6
      Review Date: Sat November 22, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Food, Staff was Great
      Cons: NONE

      Great, Food, Best at Disney (this trip)
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      Registered: October 2011
      Posts: 11
      Review Date: Fri October 24, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Simply Put Perfection (food and atmosphere)
      Cons: NOTHING

      My spouse and I ate at Be Our Guest on Wednesday, October 1st and Monday, October 6th. Our Wednesday reservation was our first time. While waiting on the bridge I was a little concerned, what do the diners do if its raining. There are no areas of coverage on the bridge and the cast member guarding the entrance is tougher than the Beast could ever be (in a good and funny way). I really enjoyed being able to carry the Lumiere figurine to our table. I bet some of the cast members have a hard time getting it back from the kids. We were seated in the Ballroom where the Beast and Bell had their first dance. This room is simply beautiful. The effect of falling snow seen from the magnificent windows is breath taking. The Ballroom transports you right into the movie. We started our first meal with Champagne and French Onion soup. The French Onion Soup was a true delight, so rich in flavor, we instantly knew we were going to start our second seating on Monday with the soup again. Dinner was Grilled Strip Steak for him and Thyme-Scented Pork Rack Chop for me. The highlights of those dishes were the great cuts of meats on both plates, cooked to perfection. The AuGratin Macaroni out of this world. On, yeah, the gray stuff is delicious. The serving staff were on the top of their game. Our second seating on Monday, October 6th we were seated in the Rose Gallery. The room was dark with a feeling of despair, but leave it to Disney to make it still give you a feeling of romance. I now know how Belle could come to love a Beast. This place will put warmth in your heart and belly. Be Our Guest instantly was added to our list of the best restaurants in Walt Disney World. Loved, loved, loved it!
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      Registered: October 2014
      Posts: 14
      Review Date: Wed October 15, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Absolutely beautiful place, good food and drink, very authentic Beast
      Cons: None

      This is a really popular place, but we didn't wait even though we were early. We were at Disney in August and this was one of the ADR's I made. The inside of the castle is so real; we were a party of 9 and had no problem with space. Service was great. This was at the top of my daughter's list as one to return to on our next trip!
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      Registered: September 2014
      Posts: 10
      Review Date: Wed September 24, 2014 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Atmosphere
      Cons: Food

      This place seems to get so many good reviews and the wait is always so long. It was very hard for us to get into this place, but thankfully we were finally able to eat here the last day of our 11 day trip.

      We had a reservation for 7pm, but didnt get seated until 745pm! 45 mins late! Unacceptable!! The inside castle was amazing. The main dining which is where we were was gorgeous and we loved that the Beast came out a few times while we had our dinner. The food.... well.... I was expecting a lot more (taste wise). We got a French Onion soup and a salad to start. The soup was delicious, but the salad was average. We then ordered the steak dinner. For the price, I would think it would be "melt in your mouth" steak. It was dry & tough. I ordered mine medium, and it came to me well done! Not good at all! The fries and veggies that came on the side were pretty good though! We ended the meal with a strawberry cupcake and the grey stuff. The cupcake was soo good!! The grey stuff, which EVERYONE talks about, was completely not worth it. The grey stuff (which was tasteless grey whipped cream) was on top of a brownie/cookie thing. Was disappointed in this place and will not return.
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      Registered: September 2011
      Location: Oklahoma City
      Posts: 38
      Review Date: Tue September 16, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Themeing, menu
      Cons: Staff

      How could I complain? I actually got a reservation to BOG. I had looked forward to this for a year. Overall, I wasn't disappointed. Our party of 5 was seated promptly in the West Wing & I didn't even have to ask! The menu selection was great. The food delicious. The West Wing was fun.
      My only complaint is the staff, not all of them, just the most important ones. Now, I know this is a busy restaurant & so it's difficult to make changes on the fly. We had ran into friends at the park who had reservations at BOG for about 30 minutes after us. We checked ahead to see if we could move our ressies to the same time & sit together. This wasn't promised that it could be done but she said they would check. When we arrived later it was a flat out "No" the podium didn't even check with the inside staff. She just said no. Then we were seated & there were literally 5 empty tables in the West Wing! Then our waitress took about 15 minutes to even get our drink orders. When she came to take our dinner order she tried to talk my husband out of the quinoa he order. I get that the tip is bigger if he orders steak but he wanted quinoa. He really liked it too! I had the salmon with leek fondu it was very flavorful. However, skip the Grey Stuff. He sponge cake was dry & flavorless the grey stuff on top was good but very little of it.
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      Registered: July 2014
      Posts: 17
      Review Date: Mon July 21, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): great atmosphere, food quality, snow falling in ballroom
      Cons: loud

      My family really enjoyed this experience. We sat in the main dining room and watched the snow fall all meal. I was slightly disappointed that the cornish hen is no longer offered. The chicken was good, but the steak was really delicious. The grey stuff was good for desert too, although the brownie they put it on was really hard. You might have to wait for pictures with the Beast. Every few minutes, they make an announcement saying the Beast is greeting visitors, which makes conversation impossible until that is finished.
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      Registered: May 2006
      Location: USA
      Posts: 36
      Review Date: Thu July 3, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Atmosphere, dessert, food, Beast pictures

      This was our second time eating at Be Our Guest, as we had been there last year too. It is absolutely beautiful and you definitely have to take a walk through the castle to see the rooms and the detail that Disney put into them. This time we sat in the West Wing, which was really interesting and a bit quieter than the loud main room. We ordered the steak and the seafood puff pastry, both of which were good. Our kids ordered grilled cheese and mac & cheese, and liked both. Desserts were yummy- the grey stuff and strawberry cupcakes. Our server was the only downside. Last year we were so fortunate to have Michelle for our server (and she even stopped by to say hello and visit with us for a few minutes- she's the best!). This year, our server acted standoffish and made no real efforts to connect, which was fine, until she saw Michelle talking to us. Then she said that she hopes we like her as much as Michelle, and asked about how we knew Michelle. It was awkward. Otherwise, everything here was really good, and we would return.
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      Registered: November 2012
      Posts: 3
      Review Date: Wed July 2, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Service, atmosphere, steak and grey stuff
      Cons: Price, lack of variety

      I booked a dinner reservation 180 days in advance for a special occasion. While I enjoyed the dinner very much, I felt the value for the money wasn't great, you're paying for the experience as much as the food.
      To start with, the CMs manning the bridge are not the nicest about answering questions or letting you go to the entrance where there is seating unless your pager has gone off, at which point there's no need to sit outside any longer. I don't know if it was an off day for them, but it didn't make for a good introduction.
      Once inside, things got better as our server was very nice, friendly, and professional.
      The menu is extremely limited and could stand a few more options, but our server recommended the steak and we took his advice.
      It was delicious, cooked exactly as we asked, and had a nice garlic butter on the side.
      The kids' options were even more limited, but it's Disney, so we knew that going in and the children ended up picking things off the adults' plates as well.
      I wasn't very interested in the dessert cart, but again at our server's recommendation, we tried the grey stuff and very much enjoyed it. I would go back for that alone.
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      Registered: June 2011
      Location: camden,arkansas
      Posts: 10
      Review Date: Mon June 30, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): beautiful setting and great food
      Cons: none

      We were here on may 27. Had à 9 pm ressie but tables were still full. We have been here twice and been in the ball room both times but this time toward the back and watched the snow falling. Everyones food was spot on and we all cleaned our plates. I don't remember our servers name but he was excellent. Only downside is getting pictures with the master. Even at 10:30 pm the room was still full. Everyone who goes to wdw needs to go here at least once.
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      Registered: June 2014
      Posts: 1
      Review Date: Sat June 21, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great food and relaxing atmosphere

      We lucked up, on our last night, at the Magic Kingdom and was able to grab a 5:45 cancelled dinner reservation at Be Our Guest. We were not disappointed. Between the four of us, we had the pork chop, chicken and pot roast entrees. I had the salad and enjoyed getting to sample everything others had ordered. My husband loved the beer offerings and, of course, we all had the grey stuff. It was delicious! Can't wait to go back!
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      Registered: May 2014
      Posts: 14
      Review Date: Mon May 26, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros):

      Amazing, amazing, amazing! We had 4:30 dinner reservations which we basically treated as a late lunch. Make sure you get reservations for dinner because otherwise you aren't getting in to this restaurant! Our server told us that they are booked well beyond 6 months in advance!
      The atmosphere is amazing. There are 3 different dining rooms and they allow you to tour all three and take photos. Our table was in the great hall in front of the bay windows and it looks like it is snowing outside! Absolutely amazing!
      The food was wonderful! Even the kiddos cleaned their plates! Dessert is a wonderful affair with everyone choosing something from the cart and sharing! The Grey Stuff really is delicious by the way.
      This is a must do! Regardless of when you can get your reservations!!
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      Registered: February 2007
      Location: Nottingham, England
      Posts: 14
      Review Date: Fri May 16, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Gorgeous Food in a Beautiful Setting.
      Cons: So hard to get a table.

      We had to book this 180 days in advance on 'My Disney Experience' to get a table, and were concerned that it had been over-hyped. We need not have worried, the food and the experience were both excellent. We were seated in the main ballroom next to the 'snowing' windows, and encouraged to explore the other rooms once we'd eaten. The service was prompt and friendly and just at the right level. All of the food was spectacular and the best we've eaten at any Disney Park restaurant. We had the Potato and leek soup for starter, then the Pork and Lamb for our entrees. We don't normally eat dessert, but couldn't resist the chocolate cup cake.
      Our only complaint is that we can't get a table for our September trip.
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      Wendy Writes

      Registered: May 2010
      Posts: 34
      Review Date: Sun May 4, 2014 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): Beautiful West Wing Seating
      Cons: Food

      We waited so long to get dinner reservations here and it was disappointing.
      The food is so mediocre, what a shame.
      This should have been a first class restaurant and they would have people coming again and again.
      The server was overly friendly, to the point we heard about her whole family. Really? We want to be polite but enough already.
      Next time I will try the fast service lunch simply for the atmosphere.
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      Registered: November 2006
      Location: Nashville, TN
      Posts: 10
      Review Date: Fri April 18, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Atmosphere
      Cons: Menu and food

      The atmosphere truly is amazing. Dinner at 7:40. Check in and seating went smoothly, but they were not too pleased when I asked for the restroom while we waited. The restroom was in the castle, and they basically asked me if it could wait because I needed to stand on the bridge with my party.

      En route to our table, the hostess gave us a mini-tour so we could see all the rooms. You are welcome to explore on your own, but only AFTER YOU EAT.

      The menu had limited choices, and we all had trouble choosing something.

      Our teen daughter found the childrens menu too simplistic, but the adult menu too expensive. She ordered soup.

      Tween son wanted the $35 adult steak, so we steered him toward the kids steak. It was good, but tiny. (It was a filet, so literally about 3 bites.) The waitress was kind and gracious enough to bring him the garlic herb butter that the adult steak would have come with.

      Adults ordered the salmon and the chicken. The salmon itself was fine, but the leeks were overwhelming. The chicken was smothered in a tomato sauce with a very strong taste of kalamata olives.

      The best part of our meal was the dessert cart and being able to order wine in the Magic Kingdom. We actually had scored dining reservations for 2 nights in a row, but decided to cancel the 2nd night.

      Our waitress was really great, but the hosts/hostesses ushering us in and our did made us feel rushed. I understand why, due to the extreme popularity of the restaurant. But when we were meeting the Beast at the end, they snapped one picture and ushered us out even though there was nobody waiting.

      I'm glad we ate there, but we probably won't go back until they change up the menu. I see the lunch menu is slightly different, and perhaps we would have liked that better.
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