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  • Author
    • bellebookworm9

      Registered: May 2009
      Location: 1,194 Miles from Disney World
      Posts: 218
      Review Date: Sun August 31, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Master's cupcake
      Cons: Missing preorder, novelty has worn off

      This was my third time dining here and all three times have been for lunch. I had a FP+ for 1-1:30pm on 8/18 and decided to do the preorder. Because the reservation is based on who is in your hotel room, a friend was added who was not able to make the lunch. I checked in and removed him with no problem.

      There was a bit of a line at the pre-order station. A manager was coming down the line asking how many people were in the party, and when I said one, he took me to a register in the main ordering room. One family was ahead of me. When I tapped my band, my preorder was missing. While it only took a couple of minutes to place my order again, what's the point of the preorder if it doesn't show up?

      I decided to eat in the West Wing, having already eaten in the other two areas. It was not as dark as I recall it being in the past, but there is a "thunderstorm" every few minutes.

      My food arrived within a reasonable amount of time. I chose the Roast Beef sandwich and the Master's Cupcake. The sandwich was not as good as it was in January. It was warm, which I had forgotten, and because it was so hot outside, I just couldn't bring myself to eat more than a couple of bites. The cupcake was just as good as it was before.

      The novelty has worn off for me and I'll probably skip this next trip.
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      Registered: August 2006
      Location: Central Virginia
      Posts: 46
      Review Date: Sun July 27, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Gets you out of the heat!

      My son and I, along with my 1 year old granddaughter were looking for a place to have lunch when we decided to give Be Our Guest a try. It was noon-ish but the wait was only about 15-20 minutes. We both got the Croque Monsieur (grilled ham and cheese) very tastey, came with French Fries. For dessert I got the Strawberry Cream Cheese cupcake while my son got the 'grey stuff.' Both were good. The free refill machines are a plus.
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      Registered: July 2014
      Posts: 5
      Review Date: Sat July 19, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful, good AC, good food, self serve drinks
      Cons: was pretty dark inside

      We had FP reservations for lunch @11 on July 7th. The food was very good though we really didn't think we were hungry when we got there. It's nice to have a cool, indoor quick service choice for lunch in any park and we were happy to have been given the opportunity to try out this new place w/ ADR. The line outside looked pretty depressing when we were leaving and we're not sure we would've been nearly as pleased with our experience if we'd had to wait in that line but for 2 adults, a teenager and a tween to have gotten our bellies FULL on really good food, at an air conditioned venue for no more than we would have paid to sit outside in the sun and heat eating the common theme park fare? Yeah, it was definitely worth it!
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      Registered: March 2009
      Location: Princeton, IL
      Posts: 56
      Review Date: Tue June 24, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): beautiful theme
      Cons: waiting

      We dined here for lunch after a one year break. What a nice lunch. While we did not have an
      ADR with our Magic Bands, the wait was less than a half hour even at lunch time. We had the quiche, roasted pork, the leek soup and many desserts. All were tasty, and arrived promptly at our West Wing table. We ate in the Ball Room last year as our youngest daughter was a bit of a chicken and it was lovely. But the decor, rose and portrait make the West Wing ROCK! There are free drink re-fills at lunch, which is a plus at a table service option. I am not sure there is a reason to come here for dinner as the menu is much the same and the prices are much higher. I was happy with our meal last year, and this one was even better.
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      Registered: January 2006
      Location: Southern New Jersey
      Posts: 6
      Review Date: Tue May 20, 2014 Would you recommend the product? No | | Rating: 6 

      Positive aspects of the product (pros): Atmospher
      Cons: food, noise level

      This is one of those places where you should do "one" time just to see it but you don't need to go again.
      The atmosphere is beautiful. Disney does theming extremely well but after that it's just ok. Now it maybe that my sons both had sandwiches (we had lunch fastpasses) and I had the tuna salad. pretty routine things or maybe since it's such a hard adr to get I was expecting greatness but nothing was better than what I get at my local deli.
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      Registered: March 2009
      Posts: 35
      Review Date: Wed May 14, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Beautifully themed, fast service
      Cons: Loud!

      Had a Fastpass for lunch here May 4. Ordering was easy, with a couple of cast members available to help with any issues. After reading reviews online, all four of us (all adults) ordered the braised pork. The portion was large and it was delicious! The green beans were perfectly cooked and the mashed potatoes were hot and tasty. Cupcakes for dessert were good, but the grey stuff is only ok, not really delicious (sorry Lumiere!). After eating, we wandered around taking pictures for a few minutes. A must-do for all Beauty and the Beast fans.
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      Registered: May 2014
      Posts: 27
      Review Date: Wed May 14, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Food, Atmosphere
      Cons: Long Lines

      This was a great place to dine, because of the diverse menu and atmosphere. A waitress rolled over our food on a cart. The glass plates and silverware make it feel like your dining at a table service. We had to get our own utensils, but it was worth it. I got the Croque Monsieur which is basically a grilled ham and cheese sandwich. It was really good, it reminded me of a sandwich I got at Barnes and Nobles. The entree came with French Fries (aka Pomme Frites) as its side. For dessert I got the Strawberry Cream Cheese cupcake, it was a bit small and it had a nonedible wrap around it, but it was tasty. Also unlike most of the other counters in Magic it has a dessert you can’t get everywhere. They have free refill machines too, which are always a plus for me because I’m both cheap and thrifty.

      We sat at a round table in the main hall section of the restaurant. It was near one of the long windows towards the back. I like that you can see fake snow falling just outside it. All 3 of the different rooms are really cool though, so everyone should be happy. The West Wing is the place to go if you want to rest your eyes. It’s so dark in there, that you could probably take a nap.
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      Registered: February 2008
      Posts: 14
      Review Date: Wed May 7, 2014 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): Atmosphere
      Cons: Food

      During our families trip on Easter week I received an email to test "fastpass" for BOG. We selected a time, picked our meals, and arrived at our slotted time. Upon arrival there was a HUGE line that we were fortunate enough to skip. Once physically in the castle our wristbands were scanned and we were able to find a seat. This was really neat. I don't know if this readily available, because we were informed it was still in its "testing phase".
      Now the building is wonderfully themed with three rooms. The West Wing was very popular and packed, the middle was about the same, so we had to sit in the room to the far right. The theme isn't as strong...but still fine. Where I have a problem is the food. No one in our party found anything to rave about. I actually felt my sandwich tasted pretty poor. I would only recommend BOG to try once just to see everything, but that's it. Go to Peco's Bill...food is much better
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      Registered: April 2014
      Posts: 1
      Review Date: Sat April 19, 2014 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): great theme
      Cons: food, service

      We visited BOG on April 4 for lunch and I left completely unimpressed. I was able to secure a fp+ so we didn't have to wait in line but once we got in the castle, we encountered some of the rudest cast members I have ever come across. We were trying to figure out what to do, look at the cool theme, etc...and they were pushing us through and acted like we should know what to do, where to go, etc...First time here, folks! I ordered the croque monsieur and all three of my kids got the kids grilled cheese served with tomato soup and green beans. They asked to substitute fries, and the CM taking our order said that wasn't a problem. We ordered 2 cupcakes to share. We went to find a table and attempted to sit at a round table for 6. A CM who was cleaning tables told us that wasn't an appropriate table for our party size and pointed at a different table that we should sit at. There were PLENTY of open tables. So we sat at the table for 4 and waited almost 25 minutes for our food. It came and the green beans had been substituted for fries, but a very small portion. Luckily my sandwich had plenty of fries so I shared. My sandwich was nothing special, the ham was actually pretty gross quality. Nothing was hot. The best part of our meal was the cupcakes, which were about 1/2 the size of any other cupcake on property but definitely not half the price. $51 for 4 lukewarm grilled cheese sandwiches and poor treatment isn't something I will ever do again.
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      Registered: February 2008
      Posts: 3
      Review Date: Sat April 5, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Theme, Yummy Food
      Cons: Wait

      Didn't have any problem being allowed to wait in line while my family went to play. Was told as long as they were back before our turn to enter we were good to go. Approx a 45 min at 11:30 wait on a Sunday during busy spring break week. Well worth the wait.

      DD 9 had kids turkey sandwich and said it was good. Looked much better than typical counter service.
      DD 12 had kids pork roast and was a nice sized portion.
      DH had prime rib sandwich and I had food envy. Was possibly best counter service item ever.
      I had pork roast and while it was good it didn't hold a candle to DH's meal.
      Tried the grey stuff cupcake and was good but not great. Would not waste money on them next time.
      Overall great value and good quality food.
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      Registered: April 2006
      Location: new york
      Posts: 22
      Review Date: Thu April 3, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): atmosphere
      Cons: none

      I ate here twice. Once I had the pork and once I had the quiche. Both were good. I didn't finish the pork. The ballroom was beautiful. I also liked eating in the west wing. To see the picture change, you have to look quickly when the thunder is louder and the rose petal falls. By 10:15, the line was already at the end of the bridge. I didn't have a fast pass, I got there at 10:00.
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      Registered: September 2012
      Location: Wisconsin
      Posts: 44
      Review Date: Thu April 3, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Good food, great atmosphere
      Cons: Too much meat

      DD 10 and I shared the braised pork and beef sandwich meals. There is too much meat with the braised pork. Could have ordered the kids portion, size was pretty good even for an adult.
      Dined here 3-24.
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      Registered: August 2013
      Posts: 16
      Review Date: Tue March 11, 2014 Would you recommend the product? No | | Rating: 4 

      Positive aspects of the product (pros): Varied Selection; Nice Decor in seating areas
      Cons: Staff is not as friendly as other locations; Confusing ordering system

      We had an early lunch here during out visit to the Magic Kingdom. Tried to ask questions of the hosts "guarding" the bridge about the menu, choices, etc. and they basically blew us off. They were too busy telling people that they could only enter if their entire party was present and that they couldn't take stollers past a certain point and that they couldn't enter without their entire party being present, and that they didn't know how long the wait was and that they couldn't enter without their entire party. (get the idea with that last item....they were so worried that you would try to enter without your entire party...lol.

      The ordering system was quite confusing and some in our group had to restart the process a couple times. One even had to go up to the center counter area to have their order changed because they messed up. (oh and did I mention that the person who let you into the ordering area was a clone of the bridge guards..."you can't go in without your entire party being present."

      Once you ordered, you were on your own to find a table in one of the dining rooms and then to get your own drinks. The meals came out fairly quickly however. The portions were not as large as other Disney quick service locations but the food had and adequate taste.

      While the food was ok and the decor was nice, there were too many other issues that lacked for me to reccommend this restaurant.
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      Registered: March 2014
      Posts: 2
      Review Date: Tue March 11, 2014 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): We got in with fastpass+.
      Cons: Food

      We were luckily enough to snag a fastpass for our meal last Friday, March 7, at 1:35 pm. We were very much looking forwarded to this meal. We had preordered our meal of two vegetable quiches with baby lettuce salads along with the strawberry cream cheese cupcake and lemon meringue cupcake. Once we checked into the restaurant we decided to change one of the orders to the croque monsieur with pommas frites (ff). It was a little confusing but we got the job done. The line that afternoon at 1:30 was 2 hours! Yikes!!!!! We were happy to have a fp+. Upon ordering we got ourselves seated in the main dining room. We were beyond confused on how they were ever going to find us with our food. We heard someone say "It's Magic"! Haha. I bet we waited at least 20 minutes after we sat down for our food and maybe longer. Finally it came out and we were so excited to finally get to experience this meal. All I can say is what a let down. I had the quiche and it was the hottest of anything and it wasn't even that hot. The salad had very little dressing. My friend's sandwich was luke warm at best and her french fries were COLD. Of course, since it's sit down no one came around to even ask if we were satisfied. The cupcakes were delicious although small compared to all the other cupcakes on Disney property. We were very disappointed in our meal. I doubt we will waist our time eating here again. It definitely didn't live up to the hype I have been reading. Of course, this is only my opinion. :-)
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      Registered: May 2012
      Location: Idaho
      Posts: 8
      Review Date: Wed February 19, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): food
      Cons: wait

      We couldn't wait to try this place for lunch. The wait was very long but we wanted to try it. I had the French Onion Soup and my DH tried the Potato Leek Soup. They were both good. We shared the Braised Pork. It was excellent. Next time we will skip the soup and both get the Pork. I would be interested, except for the price difference, to try this place for dinner. The building is beautiful but for a quick service lunch it has a cafeteria atmosphere.
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