bellebookworm9
Registered: May 2009
Location: 1,194 Miles from Disney World
Posts: 131
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Review Date: Wed May 15, 2013
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Would you recommend the product? Yes
| Rating: 8
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Pros:
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Decent food, beautiful theming, free refills!
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Cons:
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Long waits to get in, no tables for one or two
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I decided I really wanted to dine here before I left the "World" so I got in line around 11:15am on 5/10. Waited about half an hour before I was actually admitted, but enjoyed chatting with other families around me in line-one of them actually invited me to have lunch with them! (I declined, but appreciated the offer.)
Once inside, it took about six minutes to get to the podium where they register your rose. The day I was there we did not order via computer screen, but instead it operated as a regular counter service queue with cashiers at each podium. This process was quick and I was at my table within 5 minutes.
I glanced in the West Wing but wow, it was really dark in there so I decided against it. The ballroom was beautiful but too echo-ey for my liking, so I ended up in the portrait gallery. I did notice there weren't any tables for two in there; the smallest I saw was a four top. I did appreciate the fact that you are able to get your own drinks, and that refills are included-a counter service rarity!
My food arrived within 10 minutes of me sitting down. I ordered the Croque Monsieur and the Strawberry Cream Cheese Cupcake. The sandwich was very good, although I did end up picking the ham off half and just eating the bread and cheese! Fries were not that great; limp and salty. The cupcake was delicious! Would recommend stopping in just for that!
I stopped in the restroom before exiting, which was a nice restroom but did seem small for the restaurant. And there were some managers in the exit area who were kind enough to take my picture with the Belle & Prince tile work. Time from getting in line to exiting the restaurant was 1 hour 15 minutes. I'm glad I got to experience it but I won't be rushing back.
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kekbug3
Registered: January 2012
Location: Pennsylvania
Posts: 2
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Review Date: Wed May 15, 2013
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Would you recommend the product? Yes
| Rating: 8
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Pros:
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Beautiful theming and food
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Cons:
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ordering and wait times
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My biggest dislike was that we had to wait 30 minutes just to get in the castle, and then another 15 to order once we got inside. Ordering is done on computer screens, which was a little confusing. One thing I did like about the computer screens was that you could enter in your allergies and it would automatically filter out dishes that weren't safe. It was so much more convenient than having to wait for a manager like at other quick service restaurants.
That being said, the wait was completely worth it. The castle is beautiful, and the food was amazing. I had the tuna nicoise salad, french onion soup and a lemon-raspberry cream puff for dessert. My DH had the braised pork, french onion soup and a cupcake. He said it was the best meal he had all week.
So bottom line, yes you will wait, but it will be worth it!
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sperez
Registered: October 2009
Posts: 10
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Review Date: Tue May 14, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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Theme and food
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Cons:
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Love the theme of the restaurant. It was lovely. We actually got the table right in front of the rose. the kids loved that room.
The food was very good for a quick service meal. It was nice to have your food find you. The cupcakes were very good.
The line was long but it moved pretty fast. I would eat here again.
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tangerinezoe
Registered: May 2013
Posts: 7
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Review Date: Sat May 11, 2013
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Would you recommend the product? Yes
| Rating: 8
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Pros:
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Beautiful restaurant
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Cons:
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We lined up about a half hour before Be Our Guest opened for lunch and it wasn't too bad a wait. The electronic ordering system is a good idea, but it was a little slow when we got stuck behind this big group who didn't seem to know what they were doing. The theming of the restaurant is great, and the fact that your food finds you is really cool. My ham and gruyere sandwich was very good, but I think hubby's roast beef (?) sandwich was a little bland.
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njpaulc
Registered: April 2012
Location: Berkeley Heights NJ
Posts: 5
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Review Date: Thu May 9, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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Beautifully decorated
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Cons:
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Ordering
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There was a long line, but the wait was not long.
The menu is very good, but I wish there would have been a lighter offering (like a half sandwich) to go with the soup. My son and daughter both ordered the Crogue Monsieur, my wife the Tuna Nicoise and I had the Braised Pork, the kids had cupcakes for desert. The food was excellent, everyone was well pleased. It did not take much longer than a regular counter service meal, and is worth it for the decour. A disney world must.
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dnzsmom
Registered: October 2008
Posts: 19
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Review Date: Tue May 7, 2013
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Would you recommend the product? Yes
| Rating: 8
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Pros:
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Feels like table service, great theming
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Cons:
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Long wait, line gets bogged down with new technology
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We ate at Be Our Guest for lunch in mid February. When we arrived at 11 am, the line was already down the walkway and around the corner. We waited for approx 30 min to get into the restaurant, and then another 15 to get to the order kiosks. This seems to be where it gets bogged down. I have food allergies, and the order process was much longer with the kiosks than if I had spoken directly to a manager/chef, which I ended up having to do in the end. Once we got through the line and into the dining room, our experience was great. It felt like a table-service restaurant. The food was excellent although for only the second time in many years of dining with food allergies at Disney, I was served an allergen but recognized it and was able to return it to the kitchen before eating it. Despite that, we would definitely eat here again. The theming is excellent and we really felt immersed in the story. The only other negative thing I would have to say is that the restroom, although beautifully done, is small for such a large restaurant.
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LuvsDsnyTrips
Registered: April 2013
Posts: 5
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Review Date: Thu May 2, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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The beautiful rooms
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Cons:
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None
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This place is so "elegant"
The set up here with how they serve your food is cool
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Cameragrl
Registered: July 2010
Posts: 7
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Review Date: Fri April 26, 2013
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Would you recommend the product? Yes
| Rating: 9
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Pros:
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Food, Wait Time, Decor
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Cons:
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Ordering is confusing
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We ate on April 21st for my Birthday lunch and it was great. When we arrived we were told the wait time was 45 minutes. We ended up waiting about 20. The ordering process can be a little confusing but everything after that was great. I highly recommend the Tuna salad and the lemon cupcake.
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minniemagicalmoments
Registered: April 2013
Location: Braselton, Ga
Posts: 5
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Review Date: Sun April 14, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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Excellent Food Quality, line moves quickly
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Cons:
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took a little longer than other counter service
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Enjoyed lunch here on a Monday. The line was long but moves quickly. I had the steak sandwich, excellent! and the French Onion Soup. We also had a child's Mahi with peach applesauce which was good too. The fish is a really small portion so I am glad I did not plan for that to be shared. The steak sandwich was about 8" and could easily be shared. Very tender and the herb butter was just perfect! Had to make 2 separate transactions to order a soup as a snack and the sandwich as a counter but I was just glad I could use dining credits. You fill and refill your own drinks which was nice before heading back out into MK.
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wattage
Registered: January 2010
Location: Richmond Virginia
Posts: 56
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Review Date: Thu April 11, 2013
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Would you recommend the product? Yes
| Rating: 9
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Pros:
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Great decor and theme
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Cons:
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Gets crowded
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We were able to get in for a quick service snack on 4/1/13 at 10:15am. The restaurant had just opened at 10AM and there was a very short line so we decided to try and get in. We ended up waiting in line for about 20 minutes before we ordered at a self-serve kiosk. We already had reservations at the Plaza for noon, so we just ordered desserts (cupcakes). Even though the restaurant had only been open for 30 minutes, the Rose dining room was already full! We were seated in the Ballroom. All of the rooms are impressively themed and are spectacular to see. The cupcakes we had were very good, better than normal Disney desserts. The real attraction to this restaurant is the décor – well worth the wait to see. We’ll be back when we can get dinner reservations.
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elefew
Registered: March 2006
Posts: 8
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Review Date: Sun March 31, 2013
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Would you recommend the product? Yes
| Rating: 7
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Pros:
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Lots of seating, interesting scenery
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Cons:
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Long line, still working out kinks
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We got in line at about 10:30 on Tuesday, 3/26. The line was about halfway across the bridge. It took us about 20 minutes to get to the ordering screens. There was a castmember there to help with the process. I could see where it could slow the process down if there wasn't someone there to help. It took several swipes of the credit card and switching to another before the order was processed.
We took our "rose" and found a table in the Library. It is smaller than the ballroom and about the same size as the West Wing. I enjoyed the scenery in this room the best. It was quiet and relaxing.
We only waited a few minutes for our lunches to arrive - 2 Croque Monsieur sandwiches and 1 Grilled Steak Sandwich. We all enjoyed our sandwiches. But, the best part of the meal was the Strawberry Cream Cheese Cupcake! DD and I shared the Strawberry and Triple Chocolate cupcakes and we both thought the Strawberry cupcake took the cake! Absolutely delicious!
Overall, it was a pleasant experience. I would return, but only if we got there early again. I would like to try dinner there.
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maze4
Registered: March 2013
Location: Pennsylvania
Posts: 21
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Review Date: Sat March 30, 2013
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Would you recommend the product? No
| Rating: 5
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Pros:
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themeing
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Cons:
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rude castmember, long lines,
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Ate here on 3/17, wanted to try since it is new and didn't want to eat dinner here, read earlier reviews of the long wait so went around 1pm and stood in line over 30 minutes. Castmember came around and handed out menus to everyone so that the line could move faster. The menu is limited but that's ok. When came to entrance everyone wanted to take pictures and cast members allowed this so this took extra time waiting. Once inside two lines formed. A castmember asked how many was in your party and if you were on the dining plan. We were and have been to Disney before and knew the dining plan do's and don'ts. After ordering we asked for the soup which would not be covered under the dining plan and knew that we wold have to pay for this. We were told that we couldn't order any additionals, we kept explaining that we understood that we would pay for the soup and the castmember told us that since we were on the dining plan we couldn't order anything else. So after several attempts we gave up and went to look for our table. We were pointed to the west wing which was very quiet and not crowded. Our food came minutes later. The food was ok basically sandwiches on hard rolls. The desserts were good but only took a few bites as two family members are diabetics and we don't get desserts but wanted to try since they were so highly rated. It was a cupcake with strawberry mousse inside. We won't be back just wanted to try this restaurant since it was new but like other places better
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arielwatcher
Registered: April 2007
Posts: 90
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Review Date: Fri March 29, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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relaxing ambiance, good food choices available
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Cons:
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none at all
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Could not get for dinner (thru May 2013 according to the online reservations).
We arrived at 11am on 3/20 and the line moved fairly steady through great diversions like the decorating and the talking Armor as we lined thru halls to the selection room.
We were given a 'rose' and led to a machine to make our choices and pay on a touchscreen.
The payment aspect only worked after SEVERAL tries for all of the people in front of us and was no different for us. In fact the man from the party behind us was so short tempered he reached around me and pressed the screen, making us go through the process again.
I ordered the ham and cheese sandwich with the green beans, my Beast had the Turkey sandwich with fries. I had the Strawberry cupcake and he had the chocolate cream puff.
We almost had the room on the right to ourselves. The main ballroom was dim and loud and the tables were close together, we chose the Portrait gallery room because it was quieter.
In the room's middle is the lifesized music box of Beast and Belle. The walls are covered with tapestries of scenes we might not have seen in the movie.
Our food was delivered at the right temp and we had a great meal for a MK lunch.
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PolynesianStitch
Registered: January 2011
Location: Minnesota
Posts: 23
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Review Date: Tue March 26, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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ambience, food
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Cons:
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long lines
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Yes lines were very long to get in and to order but that is to be expected for a new restaurant.
The restaurant is beautiful, the chairs are exceptionally comfortable. We ate in the rose room which was not crowded (looking forward to trying the west wing and the ballroom in the future, both of which look equally enticing). Having the food brought to the table was a huge plus. Being able to sit, sipping are drinks while waiting for it was extremely nice.
We had the turkey and steak sandwiches, both of which were fresh and exceptionally tasty. The crusty baguettes were particularly good. They were also so large that two of us were unable to finish them and the staff were very happy to get to-go boxes for us. We tried both the strawberry and the lemon meringue cupcakes both of which were fresh, delicious, and exceeded expectations.
Looking forward to dining here again. We felt it was a nice step up in quick service dining.
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thetony45
Registered: March 2011
Posts: 45
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Review Date: Thu March 21, 2013
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Would you recommend the product? Yes
| Rating: 10
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Pros:
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Excellent Food, Wonderful Themeing
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Cons:
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Very dim lighting
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I was spending a day in the Magic Kingdom and decided to give Be Our Guest a try for lunch.
The line was long but moved quickly. The Cast Member outside said 45 minute wait. I doubt it was even 20. You enter the restaurant through a large door with a stained glass window depicting the events leading to the prince becoming the Beast above it.
Upon entering the building, you walk through a room with 3 kiosks that display the menu so you can decide what you want before ordering. Along the walls are suits of armor that can here snoring. Then you go through the room where you place your order. Most people use kiosks but I was sent to a Cast Member. I ordered a Grilled Steak Sandwich a root beer and Strawberry Creme Cheese Cupcake. I was given a rose and told to seat myself
No more than 5 minutes after I sat down a Cast member wheeled a cart up with my food. The rose I was given was RFID and let the CMs know where I was sitting.
The steak sandwich was a tad dry but I put a little steak sauce on it and it was very good. The fries were thick and the ketchup was very tangy.
The best part of the meal was the Strawberry Creme Cheese Cupcake. It was topped with a fresh strawberry and had strawberry creme cheese filling. It was AMAZING! I believe my exact quote was "Oh My God! Why can I not marry this cupcake!?!"
After eating, I explored a bit. I was sitting in the Rose Room which was themed to be the dining room where the song Be Our Guest happened. The walls were covered in pictures of random scenes from the movie. In the middle of the room was a statue of Belle and the Beast dancing that slowly rotated.
The largest of the 3 rooms was the Ballroom. It was themed to be the ballroom were Belle and the Beast first danced. Chandeliers hung from the ceiling and the back wall had a window showing it snowing on the mountain around the Castle. I felt like Belle and Beast would waltz out any minute.
The smallest of the 3 rooms was the West Wing. It was very dark inside. There was the picture of the Prince that had been slashed by the Beast's claws. Also in the West Wing was the Enchanted Rose. Every so often a petal would drop off the Rose. Also once in a while there would simulated lightning.
The food was great and the atmosphere was amazing! My only complaint is that the lighting was very dim although that was done to set the mood. I'd love to eat here for dinner sometime.
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