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  • Author
    • Bellecat

      Registered: January 2010
      Location: centralia,washington state
      Posts: 18
      Review Date: Wed October 24, 2012 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): pleasnt staff
      Cons: none

      I had both the fire and ice pedicure and manicure. Both were wonderful. I had my pedicure on the sail day and loved looking out as we left the port. I did not get the sales pitch. I did buy the extra powder for my pedicure only because I had been walking around WDW before the cruise. The staff member who did the treatment was great and loved my Mickey-Minnie tattoo on my ankle. Maybe because I had gotten the extra item did not get the heavy sales pitch. I was offered a product for my feet but I said I would think about it and that was the end of that. I did not buy that product, it was expensive.
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      Registered: August 2011
      Posts: 25
      Review Date: Wed August 17, 2011 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Nice View
      Cons: Pushy and Confusing Sales Tactics

      As I sat down for my Pedicure and looked out the window to the beautiful ocean, I thought I was in for a really relaxing treat. Boy was I wrong. Soon after I sat down the sales pitch began and continued on relentlessly for an hour. She tried to convince me my skin was so bad I needed all kinds of creams and oils. As I politely read the back of each box and then declined, she persisted, and then began to tell me how I needed a product for the bags under my eyes.

      The two ladies next to me were also being harassed. They made it seem that they were giving you the products and then they just rang them up. I can see how people would be too embarrassed to say no. When I went to pay after watching how uncomfortable the other two women were paying hundreds of dollars on products they clearly didn't intend to buy, I told her I was not going to buy anything. She tried to make me feel bad about not buying the products. The pushiness really detracted from the enjoyment of the treatment. It's not worth the aggravation.
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      Registered: September 2009
      Posts: 3
      Review Date: Wed April 6, 2011 Would you recommend the product? Yes | | Rating: 4 

      Positive aspects of the product (pros): Nice setting
      Cons: Huge Sales Pitching/Miscommunication

      I booked a hair blowout for the last night of our cruise. When i was on the phone booking, I asked how much a hair conditioning treatment would be and then passed on it because it was too pricey.

      I got to my appointment and told them me name and that I was there for a blow-dry. Before I knew it, the hairdresser (she had a very thick accent and was hard to understand) was painting oil on my hair and doing the conditioning treatment I had opted out of. I was too embarrassed to stop her so I just let her go through it and paid for it. She also tried to sell me a few hundred dollars worth of product I didn't need. She acted like my hair would fall out if I didn't buy her stuff. It made it kind of unpleasant.
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