Welcome to the AllEars.net Rate and Review Area. Your comments on Walt Disney World, the Disney Cruise Line, Adventures by Disney, and Disneyland are welcome! Please note that this is a moderated forum. You will need to register to post and activate the link in your confirmation email. Your reviews will not be added until they have been approved. Please allow up to 24 hours for approval.
Resort & Restaurant reviews should be no more than 3 months old.
All other reviews should be within the last 12 months.

Please read our Help and Guidelines page for posting and password information.

  • Author
    • destinie

      Registered: March 2015
      Posts: 7
      Review Date: Mon March 2, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Food Options, Characters, Beautiful Environment
      Cons: None

      Crystal Palace is incredibly accommodating for restricted diets. Our server was helpful and the Chef was wonderful. The chef will show you what you can eat and will also offer to make fresh food from the kitchen. I'm GF/DF and received fresh gf dinner rolls and df "butter". For dessert they had a gf/df brownie they brought out for me. MM! The food was delicious and fresh and we loved it. The food I grabbed consisted of fresh greens (green beans, broccoli), rice, roasted chicken, and Salmon in a honey-cilantro pesto. Fantastic.

      The characters were great and fun! The Cast Members made sure that we got to meet Pooh and all of his friends while we were there. At one point there was a little dance party so it was fun to see the kids romp around with the characters.

      The environment was nice and we had a nice view outside of Cinderella's castle. The Cast Members and Chef worked really hard to give us a magical evening! Smile
      Click here to see this users profile  

      Registered: December 2012
      Location: United States
      Posts: 19
      Review Date: Sun December 7, 2014 Would you recommend the product? No | | Rating: 6 

      Positive aspects of the product (pros): Character experience
      Cons: Food was okay

      This was our first time eating at Crystal Palace (11/18). The food was mediocre with not as many choices as some other Disney buffets. The characters were very nice and they were the best part of the meal. The atmosphere and building are beautiful. I would probably not visit here again unless it was to specifically see the characters.
      Click here to see this users profile  

      Registered: November 2014
      Posts: 6
      Review Date: Fri November 21, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Beautiful restaurant, fun characters
      Cons: Food quality is going downhill

      We eat here every trip, and this time really noticed a dip in the quality and variety of food on the buffet. Still good, but not sure it's really worth the price anymore. The characters were great with us even though our family has no little kids in it, especially Tigger and Piglet. Waiter was very personable, but very slow to get drinks and refills.
      Click here to see this users profile  

      Registered: April 2007
      Location: Hubbard Lake, MI
      Posts: 7
      Review Date: Tue September 2, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): view of castle, characters, our server
      Cons: cost

      First time eating here. Loved it. our server was fabulous. On top of things all the time. Loved the food. only placed i found with that many vegetables on buffet. Can't wait to go back.
      Click here to see this users profile  

      Registered: September 2014
      Posts: 12
      Review Date: Mon September 1, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Great waiter
      Cons: none

      The food was very good. Our waiter checked with us lots of times and the kids had enough time with the characters even with it as crowed as it was. Our waiter even asked if we had seen everyone and if we need more time. We have done this twice and have loved it both times.
      Click here to see this users profile  

      Registered: August 2014
      Posts: 3
      Review Date: Tue August 26, 2014 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): characters, got to see wishes
      Cons: food

      The first time I tried this restaurant was in 2008 and it was one of the best in Disney World.

      I went back last week and the food was horrible. I had some mac and cheese and chicken fingers. The mac and cheese was cold and tasted horrible and the chicken fingers were hard. The rest of my family also disliked the food. There wasn't much of a variety. Also, it was suppose to be a buffet but they stopped putting out new food so I only got one plate. The service was alright, I have received better. The only good part of this dinner was the characters came around and took many pictures with me and my family. Right when we were leaving wishes had started so they let us stand near the door and watch it from the porch. That was very nice.

      I will never ever come back to this restaurant. I was very disappointed.
      Click here to see this users profile  

      Registered: July 2014
      Posts: 1
      Review Date: Thu July 31, 2014 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Pooh, Piglet and their friends / View of the Castle
      Cons: Food has been consistently declining in quality year to year

      Oh, Crystal Palace, how far you have fallen!

      Look, in all seriousness, this used to be my family's absolute favorite place in WDW to eat during our annual week in Disney vacation. Atmosphere: terrific, considering you have a full view of Cinderella's Castle and the (relatively) hard to find Pooh characters come to your table at least once, but often twice.

      Three years ago, this place was still a smash hit, including the food. Two years ago (circa 2012) we noticed subtle changes (for the worse) in the food quality for the lunch and dinner buffets. Prime rib was replaced with a tougher cut of meat - still carved, but not quite as good. In addition, the bottomless steamed clams and mussels dish in the popular buffet line was reduced to mussels only. These weren't the only changes. As a result The place went from an A+ to more of a B+ - still worth one reservation during a week long stay.

      In 2013, we found ourselves traveling to Disneyland and comparing Crystal Palace to Goofy's Kitchen, located at the Disneyland Hotel (the latter of which is now far superior) and debating which was better (the vote then was 3-1 for Goofy's Kitchen).

      Back to WDW in 2014, and we had two visits scheduled for Crystal Palace. Carved meats had decreased in quality (much higher fat content) and the former bottomless clams/mussels dish (reduced to just mussels in 2012) was now an esoteric rice dish with just a few mussels sprinkled in along with a tasteless sausage companion. It was a joke how fast people in the buffet line tried to pick out just the mussels before returning to their table (they probably remembered and missed the former dish the same way I do).

      Suffice it to say, if you are not picky about your food (i.e. if you are the type who thoroughly enjoys C+ chain restaurants like Applebees) you will still enjoy this restaurant if you are willing to pay $50 per person for dinner - plus a healthy tax and tip. However, for those of us who have been dining here for years, it is hard to justify the cost in light of the declining food quality.
      Click here to see this users profile  

      Registered: July 2014
      Posts: 17
      Review Date: Mon July 21, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): character meal, decor, food
      Cons: crowded

      This was the best surprise for food quality. We went for the characters, but really enjoyed the food. The Mediterranean Chicken is great. The ice cream machine was broken when we went and the rest of the deserts were so so. Interacting with the characters got a little tricky due to space issues. Eeyore could barely move without knocking stuff over. Poor guy.
      Click here to see this users profile  

      Registered: April 2008
      Location: ROCHESTER, NY
      Posts: 26
      Review Date: Fri July 11, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): characters staff
      Cons: busy noise levels

      The service, and staff did a great job. The food was good, and the variety was good as well. The characters did a great job with the kids and adults. The negative aspect this place is very busy, a lot of noise, kids running around, but more than usual. The lines are long, and now days all Disney restaurants are very busy, you must make reservations.
      Click here to see this users profile  

      Registered: May 2014
      Posts: 27
      Review Date: Mon May 12, 2014 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): Characters
      Cons: What they called Food, Atmosphere

      I went for dinner with my family at Crystal Palace. The characters are a big reason why kids will love this place. The food is a major reason why they won’t though. I guess Disney figured they could serve anything because of the character interaction with Pooh and his gang are so great. But I wouldn’t serve this food to a dog.

      Even the usually dependable ice cream had no flavor. There was also a hard cookie section, the day old ones at my local supermarket tasted fresher. The Macaroni and Cheese looked like it was left over Stouffers from the night before and I didn’t want to even go near the chicken either.

      There wasn’t many choices and what they did have wasn’t good. I looked around the corner to see if there was another section that I might have missed, but nope there was just more tables.

      The atmosphere is abnormally bright inside because of all the windows and the unusually large amount of round lights.

      Another strike against Crystal was the price. It was the most expensive meal I have ever had at Disney and it was the worst.

      Stay away.
      Click here to see this users profile  

      Registered: March 2014
      Posts: 4
      Review Date: Mon March 24, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): always a favorite
      Cons: characters

      This has been a favorite for over 20 years for us. We dined here when our children were small and have continued as empty nesters. The buffett is well appointed and the characters very attentive. Love Love Love it!!!
      Click here to see this users profile  

      Registered: February 2007
      Location: PA
      Posts: 17
      Review Date: Sat January 18, 2014 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros): Got to see the characters
      Cons: Service, automatic gratuity, Dining room was very crowded

      We ate here on January 6, 2014. We last ate here 2 years ago and it has gone down since then. The tables are jammed in so that it is hard to pass to get to the buffet. The bathroom has 3 stalls total. Our waitress was very sour and even made faces while clearing other tables etc. , this was upsetting because we had a table larger than 6 so our gratuity was already included. The food was good, but some things that the girls remembered from the last time were gone. We had to have the waitress flag down two characters that totally skipped our whole seating area. I want to say that we will try again, however, I am a little warey.
      Click here to see this users profile  

      Registered: September 2012
      Location: Wisconsin
      Posts: 44
      Review Date: Fri January 17, 2014 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): charcters
      Cons: food

      The food was old and cold. Nothing appealing to my DD 10. The desserts were good, only found a few things I liked, and I'm not picky. Would much rather visit chacters for breakfast.
      Click here to see this users profile  

      Registered: January 2014
      Posts: 18
      Review Date: Thu January 9, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Characters and handlers
      Cons: Service

      This was our least favorite buffet. We ate here on January 7th, 2014. The wait area was outside and it was freezing! I asked the check in girl how long the wait was and she answered me it was our reservation time. Our reservation was for 6, but we never got inside until past 6:20 despite the fact that there were several tables inside with no one sitting there and they were clean, so no idea why the delay. Our waiter seemed really lost. Not sure if this was his first day, but we waited a long time for our bill and service was not fantastic. Had to ask three times for coffee. The food wasn't great. The roast was really smoky which is great if you're into that flavor. Salads were good, especially the beef and the garlic butter rolls were really good too. My 7 year old enjoyed the corn dogs, chicken nuggets and mac n' cheese as well as the fruit. The paella was good and the salmon was very good also. The mashed potatoes were delicious. The apple cobbler, bread pudding, and all of the desserts were very good! My 7 year old missed Eeyore, but the hander was so nice and intercepted Eeyore so that we could meet him. He was so nice and gave us lots of good suggestions and was very funny! The food was acceptable, but just not as good as the rest of the food we'd had on this trip including other buffets. It was nice to have Pooh and everyone else together though. Perhaps next time, I'd try breakfast instead of dinner.
      Click here to see this users profile  

      Registered: November 2013
      Posts: 7
      Review Date: Tue November 26, 2013 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Good selection of food
      Cons: Noisy

      We enjoyed our lunch at the Crystal Palace. There was a wide selection of food. Lots of salads and different meats. The service was very good. The kids enjoyed the characters.
      Click here to see this users profile  
  Page:  1 · 2 · 3 · 4 · 5 · 6

Powered by: Reviewpost
Copyright 2013 All Enthusiast, Inc.