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  • Author
    • whitney37354

      Registered: July 2010
      Posts: 27
      Review Date: Tue June 19, 2018 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Very Helpful CMs
      Cons: Food Court Gets Messy

      Our party of ten booked three standard rooms, requesting two of them be connecting and that the third room be close by. We were in Hoops Hotel, with two connecting rooms and the third room next door.

      Upon arrival all ten of us received celebration buttons: three first visit, one graduation, one birthday, four anniversary, & one just celebrating life, because CM said everyone needs a button! DD also received a birthday balloon and signed card from Mickey at check in.

      All CM's we encountered throughout the week were very nice and helpful. The rooms were small, but clean, and if you are organized, it's not a problem. The only two issues I saw were that the bathroom needs to be painted again & the "kickplate" on the table between the beds was coming apart at the bottom. These rooms are scheduled for a refurb later this year, so those things should be resolved.

      The breakfast at the food court was good except for the eggs. The drink/condiment station was constantly being cleaned except for our last night there & it was wreck. There was no sweet tea & only one of the unsweet tea dispensers was working. Part of the seating in the food court was closed off & we used the extra seating in the arcade one morning.
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      Registered: May 2009
      Location: Bellingham, WA
      Posts: 283
      Review Date: Mon February 12, 2018 Would you recommend the product? No | | Rating: 5 

      Positive aspects of the product (pros): Clean room, good soundproofing, comfortable beds, upgraded toiletries
      Cons: Cheerleaders, food court, luggage delay

      Stayed here for one night in February 2018. My last stay at this resort was May 2012. My party of four adults in two rooms wanted an inexpensive place to stay before our Disney Cruise.

      When I first booked our reservation, I requested adjoining rooms (not connecting). During online check in, I requested highest floor and near an elevator. A few days before travel, I faxed a request for neighboring pool view rooms in Surf's Up (we did book preferred rooms), one with a king bed for our friends. While both rooms were on the third floor near an elevator, they were in two totally different sections. I received my request for Surf's Up pool view, but our friends were relegated to Touchdown, without a king bed. I understand these were only requests, but just wanted to mention it.

      The resort had many cheerleaders staying there, which negatively impacted our experience with Magical Express and luggage delivery, which I will expand upon in its own section. Regardless, the resort was clearly not prepared for the influx, and our baggage did not arrive until many hours (5-6) after we arrived at MCO. Our friends' luggage was delivered even later (12:15am). Bell services at the resort was incredibly unhelpful with the situation, even though they knew the luggage was "in the back somewhere". When I originally called down to the luggage assistance desk, I called several times with no answer, immediately put into a hold queue, for over 15 minutes.

      We had a negative experience with the food court, which again I will review separately. Additionally, by 10:30pm, we had no information about when our luggage would be retrieved from our rooms or when we would be picked up for the cruise the next day. When I went down to the lobby, the cast member was very helpful and apologetic, and found the information for me right away.

      On the positive side, our room was very clean. Disney has upgraded from the old Orange Blossom shampoo/conditioner combo to separate H20 brand choices. We found the beds to be comfortable and the pillows nice and fluffy. Overlooking the pool, I knew noise might be a problem, but once we shut the door to the room, we heard almost nothing, which was great! One minor complaint about the room is that my mom prefers to fall asleep with a light on, and even in rooms where one switch controls two lamps (like Port Orleans French Quarter) she can usually unscrew one bulb to dim things a bit. This was absolutely impossible at this resort without the use of a screwdriver so it was definitely a bit bright.

      I did enjoy going around taking photos of the resort before we departed. As a travel agent, I would not recommend this resort to a client or friend and I would not stay here again.
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      Registered: December 2017
      Posts: 2
      Review Date: Thu December 28, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Good value, buses ran frequently
      Cons: Long walk to the buses

      We visited in early November 2017. We ended up in Hoops 3 which was ridiculously wonderfully quiet-we were in 3122 and 3123- but was quite a hike from the buses/lobby building.

      The rooms were nice and clean and housekeeping discovered a minor maintenance issue I hadn't noticed and engineering stopped by that night to fix it.

      The WiFi worked well and the bed was comfortable.
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      Registered: May 2012
      Posts: 32
      Review Date: Thu November 2, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Clean, staff and a room very close to the pool.
      Cons: Asked not to receive early checkout and this did not happen

      We stayed at the All-Star sports on 10/19 and 10/20/2017. We had a request for the Surf's up section, which was granted and we had a great room just steps away from the front desk and pool. Our check-in was very easy and efficient. The front desk staff and managers were very accommodating and nice. It had been years since our last stay at any of he All-Star resorts. This was the only thing we could get before our stay at our home Old Key West resort. It was nice looking at all of the decorations and art again. The quick service is just amazing at any of the Value resorts I am always very impressed. The only thing I now remember I did not like was the bus service, just very busy. I really did enjoy our stay and would stay there again. I think this resort is perfect for the family vacation and definitely less expensive than the other Disney Properties.
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      Registered: February 2013
      Posts: 8
      Review Date: Wed August 23, 2017 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Affordable, nicely decorated rooms, good food court
      Cons: Double Beds vs Queen

      We have stayed at the All Star Sports twice and have been very happy with our rooms, with our most recent stay being 13-19 Aug. By requesting a room on the backside of buildings, 3rd floor, facing away from the common areas, our rooms have been very quiet and in nice condition. The food court has a nice selection with large portions, we were happy with all of our meals. We never waited more than 10 minutes for a bus during our trip.
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      Registered: June 2017
      Posts: 4
      Review Date: Wed June 14, 2017 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Affordability
      Cons: Less luxury

      We have stayed at the All Star Sports many times. While it can be crowded, depending on the time of year, it is no more crowded than other places we have stayed during the same time of year. The beds are Disney quality and clean, the bathrooms are tight but more than adequate. Although the Polynesian is our family favorite for the atmosphere, the All Star Sports has become more appropriate for our family of 5 (our boys are too big now for anyone to fit comfortably on the trundle beds in the moderate/deluxe resorts). We can get two rooms here for half the price of the deluxe AND have two bathrooms and each son has their own bed. Definitely worth the price.
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      Registered: January 2017
      Posts: 1
      Review Date: Mon January 16, 2017 Would you recommend the product? No | | Rating: 4 

      Positive aspects of the product (pros): Food court choices
      Cons: Lack of cleanliness

      We stayed at All Star Sports in September 2016. It was myself, husband and two girls, ages 5 & 1. We did not enjoy our stay and will not be returning. We have previously stayed at Pop Century and really liked it. So our issues were specific to Sports, not Values in general.
      First the good. The food in the food court was good. Lots of choices and always tasted good. The staff inside the food court were always helpful & friendly.
      Now the not so good. We had connecting rooms with my parents. In between the two doors was a broken piece of metal. Both me and my baby cut our foot on it and were bleeding. We reported it and were told it would be fixed by maintenance. It never was. There was a big storm on the Monday of our trip. The walkways were covered in mulch, sticks and debris. When we checked out on Saturday, they were still a mess. They were never cleaned. There was a strong sewer smell by the pool. The pool was also kept way too warm. It was 90 degrees and super humid our whole trip. The pool was too warm to use. It made us more hot. The drink stations were often out. Coffee and cream should not be empty at 8am. And finally, we found a live cockroach in our bathroom. I complained to a manager about all these issues and he could care less. Barely muttered an apology and offered us free fastpasses. I found it insulting and like he was accepting that we were at the bottom of the Disney barrel. I guess this is a case of 'you get what you pay for'. We paid for the cheapest Disney accommodations and apparently, that's exactly what we got.
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      Registered: March 2016
      Posts: 1
      Review Date: Thu March 24, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): stayed at the ALL Star Sports resort March 12 through the 19th.Friendly staff , clean room with a small refrigerator.you can view the epcot fireworks from this resort at night. food court has many selections for all meals. Get the refillable drink cup
      Cons: would be nice to have a fan in the room

      all star sports is a great value. You have everything there you need for a great vacation. I would stay here again. you have a pool, good food variety, friendly staff. and use of all the Disney amenities that the more pricey resorts offer
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      Registered: May 2015
      Posts: 1
      Review Date: Wed May 13, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Nice, Clean, Friendly Staff
      Cons: none

      We stayed May 9-12, 2015. As a new Florida resident, the rate here was too good to pass up. We have stayed at several moderate and deluxe resorts in the past but have not stayed in a value resort for many years. I had read some pretty crazy negative reviews and was concerned but didn't want to pay 100 more per night to upgrade to a moderate and we don't spend lots of time in the room. I am happy to say, we had a great experience. The check in staff were so nice and our room was ready when we arrived around 1230. We were in building 9 on the first floor in a standard room. The walk was manageable to the main building and transportation. The room was clean, it smelled great, the towels were fine. The beds were comfortable and the pillows were even good, they did provide shampoo and soap. I did not hear anyone from the rooms above or beside me. Even though I could see some middle school groups in the common areas, I never heard them and they were not disruptive. The foot court was always clean, the food was as good as food court food can be, we ate dinner there one time but went presently to refill our mugs. I compare it to a Fairfield Inn…you know you aren't getting a Marriott concierge level, but you get a nice clean comfortable room for the price. Overall I was happy we made this choice and we will stay here again when we go back in August.
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      Registered: February 2009
      Location: Michigan
      Posts: 46
      Review Date: Tue April 14, 2015 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): Price,
      Cons: very crowded and just a average hotel

      We were only visiting WDW for one night for a quick trip to Magic Kingdom so we choose to stay here as we would only be sleeping and not be enjoying the resort. Everything was fine but our room was at the end of a building which did help make it quieter. Kids were everywhere but we didn't have any issues with noise. The food court was fine but also very crowded. As we are used to staying at the DVC resorts and a little spoiled by them I don't think I would want to stay a week here but for our trip it was fine. I can see it being loud as there were a lot of teams staying here.
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      Registered: February 2007
      Posts: 16
      Review Date: Wed February 25, 2015 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): inexpensive
      Cons: Dirty, small rooms, too much to list here

      We've stayed at AS Sports in the past but started staying at Pop Century the last few times we've visited Disney. Next time we're going back to Pop Century or staying at one of the upper level hotels.
      We've always understood that "value resort" is marketing speak for cheap, but it's just really bad. We never saw the point in spending twice or even three times the money to stay at one of the upper level hotels, our argument was that they're all run by Disney, but I can no longer justify staying here anymore.
      The rooms are incredibly small and smell dirty. There was peeling paint, cigarette burn marks on the sink, the walls are made of cinder block and you can hear absolutely everything going on in your neighbors rooms. It's just really gross.
      Through my job, I've stayed at a lot of different hotel chains at all price points, but Disney's "value" resorts are some of the worst. They are not anywhere near up to the Disney standard, or at least the Disney standard that used to exist.

      There's more I can say but I think you get the point.
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      Registered: July 2008
      Location: Chesapeake, VA
      Posts: 8
      Review Date: Wed February 18, 2015 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Very friendly staff
      Cons: Toothpaste left on curtain between room and bathroom

      We stayed at Sports January 22 to January 27 2015. We were in Surf's Up which was conveniently located to the main building and we felt it was worth it to pay for the preferred room. The staff was extremely friendly. We were woken up by extremely loud maids yelling back and forth to each other once. Instead of propping the door open she just let it bang shut every time she went to her cart. I spoke to guest services about it as MK had been open really late the day before. That was my only real complaint.
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      Registered: September 2014
      Posts: 15
      Review Date: Tue September 9, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Free upgrade to peferred room, quick service options
      Cons: Slow transportation, pool and dining hours

      Prior to arrival, I requested ground level, Surf's Up Bldg (closest to main pool/dining/transportation), but only paid for a standard room. Upon check-in, I was given the total opposite (far from buses, 3rd floor, etc). After asking for a reassignment, I was given one of the best rooms, even for a peferred level (ground floor, maybe the 4th closest to pool/dining/busses). I'm sure that staying during 9/1-9/8 off-peak helped. But the lesson here is that it doesn't hurt to ask for better accomodations.

      There are only the All Stars, Pop Century, and the new Art of Animation choices for Value Resorts at Disney. I've stayed at the All Stars a few times before staying at Pop for the past a dozen or so stays. As expected, the busses for Pop came more frequently. I chose Sports over the others because the busses can also stop at Music and Movies Resorts if the bus to the parks isn't quite full. Similarily, the All Star buses can stop at all 3 resorts coming back from the parks. Sports is the first stop. During this trip, we often waited 30 minutes for a bus in the am. They were better from the parks. We also only stopped at Music and Movies only 1-2 times that I can recall as the buses tended to be full (because they didn't come every 20 min!). The trip to Downtown Disney took us over an hr. Some of this is due to Music's dining going through renovations and the guests there being escorted to Sports or Movies for dinning (they would eat breakfast at Sports/Movies and use Sports/Movies buses). I still came back from the trip thinking the transportation was the biggest reason I'd chose Pop over the All Stars.

      On the plus side, the dining area has been completely remodeled. It looks as nice as the newer Pop dining area. It also had several nice choices for meals such as create your own salads, pastas, burgers. We often got the chicken parm or alfredo w/ salad, smootie for drink, and either ice cream or a bag of gummies for dessert. We had the free quick service dining plan, and for the choices, we found our resort dining to be better than most restaruants, other than Wolfgang Puck Express.
      The rooms were fine, we had enough towels, soaps. The beds were comfortable. TV actually had some channels vs. just the disney parks previews w/ Stacy - like in the past. They preset your room temp to about 72, so some people who like a lot of AC, it was annoying to find that you couldn't really bring it down more than a degree or 2 from the preset.

      All in all, I really loved the room location and the food. But I'm probably paying the extra $10 night to go back to Pop for the more frequent buses.
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      Registered: April 2011
      Location: Kentucky
      Posts: 11
      Review Date: Tue August 26, 2014 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): We were close to the main area
      Cons: BUSES

      We were there for just one night. We stayed in a corner room in the football section that was actually nearest to the dining area. Great location especially since we were on the first floor. Our room smelled a little "musty" each time we entered the room. The room was clean but the curtain to the area between the bathroom and sleeping area was torn and hanging. My biggest complaint is that the buses was shared. We were there for Villains Unleashed and it looks like that someone would have made it so that each of the all stars resorts would have had there own buse for just one night since Hollywood Studios was the only park open. We ate in teh food court twice. and did not bother with refillable mugs.
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      Registered: August 2008
      Location: New Orleans
      Posts: 52
      Review Date: Wed February 12, 2014 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros):
      Cons: Lawn care at 8AM

      I stayed here last week for my daughter's cheerleading competition. It is basically the same as all the other value resorts. As long as your expectations aren't that high, it serves its purpose as a hotel that caters to sports teams.

      The only issue I had was I was in a stretch of rooms in Building 9 (Baseball) that faced a grassy area. The last two mornings of our stay, landscapers began tearing up the grass next to the walkway at 8AM. By tearing up, I mean with heavy machinery. Now the MK had stayed open until 1AM one of these mornings so many of our group were definitely not ready to be woken up that early and that obnoxiously.
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