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    • Theme Park Photo Pass

      • Reviews Views
        34 93947
      • Recommended By Average Rating
        85% of reviewers 7.8
      • Description: Look for the Disney photographers throughout Walt Disney World's four Theme Parks and the Water Parks.

        The first photographer will give you a plastic Disney's PhotoPass card with an ID number on the back. Hang onto that card and use it for the duration of your trip.

        Each time you see one of the roving photographers and want a photo taken, just go up and hand them your card - they'll get you situated, snap the pose, scan your card and off you go - and you can do this as often as you like.

        Be sure to read our Information and Tips page:

  • Author
    • Gingy160

      Registered: December 2017
      Posts: 18
      Review Date: Wed December 6, 2017 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Easy, fun
      Cons: Finding photographer, getting Magic can be tricky

      We have had Memory Maker twice now -- the service that allows you to download all of your PhotoPass photos/videos, and the license to use them as you wish. The first time, we were disappointed because we had zero Magic added to almost 500 photos. I had to call and ask for some to be added after the trip, which they did for me. We learned our lesson though, and this time asked every photographer if they could add Magic. Most of them did and we were delighted. However, trying to get a MagicShot with Sven in Norway became a comical running joke. We tried numerous times and didn't get him even once. I again called after the trip and they were happy to add Sven to the one photo where he'd fit. We did have one set of photos that was missing when we got home. We had the companion set though (ie. had Tiana, but not Rapunzel) , so I called PhotoPass with the time and date of the photos we received and they were able to find the missing ones very quickly. The ease of using the PhotoPass service is great -- if you can find a photographer! I think they need to wear a more noticeable uniform ... And, as more people have become aware of them, finding one without a long line can be a challenge. Yes, there can be some challenges with it, but we will always use PhotoPass/Memory Maker. If you use it properly and to its fullest, the results are worth every penny.
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      Registered: December 2010
      Location: Louisiana
      Posts: 95
      Review Date: Wed November 15, 2017 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Some great pictures and vidoes.
      Cons: Receivedc many pictures of people that were not in our party

      We received on My Disney Experience many pictures of people who were not in our party. Also did not receive some pictures that were taken. For example my wife and I rode Buzz Lightyear three times and no pictures of us showed up on MDE. I would not recommend purchasing this product again. Very disappointed.
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      MM from Connecticut

      Registered: May 2012
      Posts: 24
      Review Date: Fri June 9, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Get the Whole Family in Great Photos
      Cons: Long Lines for Photographers

      I usually purchase a few professional photos but still take my own photos. They are always friendly and patient.
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      Registered: August 2006
      Location: Connecticut
      Posts: 69
      Review Date: Mon May 29, 2017 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Able to get group photos of entire party
      Cons: Cost and lack of photographers

      Our family used Photopass for the first time 2 years ago and loved it. I just returned from a 10 day trip May 18-27th with my sister, brother-in-law, 2 college age nephews and 2 of their friends. First, the price doubled from what we paid 2 years ago. This is ridiculous but since we wanted to be able to get group photos as well as all of us when we were not together, it is the best way to relive the trip and see what everyone did. However, we were not able to get as many pictures as we were hoping. We went to Blizzard Beach on the 25th. When the boys joined us we asked if they had their pictures done on the slides, etc. They said there were no photographers anywhere. Also, we went into Animal Kingdom on the 27th when we were leaving because we had fast passes to Pandora. I searched the entire area for a photographer and never saw one. Even at Epcot I didn't see as many as I thought I would since it was the Flower and Garden Festival. I thought they would be located at some of the great topiary's scattered through out the park. If you are going to charge for a service, there should be photographers located in every park, including the water parks, at all times. If not, a disclaimer should be inserted stating that certain times of the year, photographers may be limited and not at all parks.
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      Registered: August 2010
      Posts: 57
      Review Date: Sun April 30, 2017 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Able to get pictures of both of us

      Love this feature of our annual passes. It's so nice to get pictures of DH and I without having to bug people to take them for us. Plus the locations the photographers are in are prime locations. They will take pictures with your own camera as well if you'd like. We usually just print the ones they take with their cameras.
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      Registered: December 2016
      Posts: 4
      Review Date: Mon December 5, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): You don't need to bring a camera.
      Cons: NONE.

      Best thing ever. All ride photos and group shots organized in one place. Some shots are animated in a video, which are easily posted on social media such a Facebook. You never have to take a single picture. HIGHLY RECOMMEND.
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      Registered: August 2010
      Posts: 57
      Review Date: Sat May 14, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros):

      Love the photopass and now that it's included with our annual passes and so easy to do with magic bands it's so AWESOME.
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      Registered: February 2008
      Location: Biloxi, MS
      Posts: 16
      Review Date: Tue January 5, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): You are able to have as many pictures taken as you woud like. The photographers use some really neat special effects.
      Cons: None

      We have purchased the Photopass since its creation. On our December trip we actually took over 100 pictures (many shots at same location). It is so worth the money. Disney also includes some "stock" pictures in your photopass. Great pics of the characters, parks, etc.
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      Registered: May 2011
      Location: Peterborough Ontario Canada
      Posts: 29
      Review Date: Sun January 3, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great Photos

      Our daughter added this to our reservation for our trip Dec 13 to 18. In the past we have used the Disney Photo Pass and were not so thrilled with our pictures to we were a bit apprehensive with the memory maker. However we were pleasantly surprised at the outcome this time. Can't believe the beautiful and professional pictures we got this vacation. The memory maker is well worth the price - especially when you can check them out on the My Disney Experience App shortly after they have been taken. Our family would highly recommend adding the memory maker to your vacation package.
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      Registered: August 2007
      Location: Oswego, Il
      Posts: 199
      Review Date: Sun June 28, 2015 Would you recommend the product? No | | Rating: 7 

      Positive aspects of the product (pros): Magic Shots, Videos and an Abundance of Photos
      Cons: Lacking Photographers

      I have used Memory Maker twice now. Last March (2014), my husband and I used it. There were photographers everywhere, and we had over 300 photos for a 6 night, 7 day trip, The quality of the pictures was very good, and we had a lot of magic shots.

      We used it again this past June with our 15 year old, twin daughters, for our 5 night, 6 day trip. We had just over 200 pictures. I found there were less photographers in the parks. We had to ask for the magic shots, and the quality of photos wasn't nearly as good.

      We asked for an Olaf magic shot in Epcot before we went over the bridge into Canada. The photographer said sure and had us pose. When we looked at the pictures a few days later, Olaf wasn't in the shots...

      The photographer in Germany was excellent. I wish I would have gotten his name. Same with the photographer behind Spaceship Earth by the fountain. He was excellent! These were our best pictures by far.

      There really should be a few photopass photographers during the character meals. I feel they would be especially useful here.

      I don't know that I would purchase MM again. I felt the $159 price tag just wasn't worth it this time.
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      Registered: May 2015
      Posts: 3
      Review Date: Mon May 4, 2015 Would you recommend the product? Yes | | Rating: 6 

      Positive aspects of the product (pros): generally good pictures
      Cons: not enough photographers

      This is our second year using Memory Maker, and all in all, it's a great service. We thoroughly enjoy not having to worry about getting great shots ourselves. But this year, we had a few complaints:

      - We had trouble finding photographers; they just didn't seem to be around very much, and certainly not at many of the common places we've seen in past years. Last year, there were at least 2 or 3 right there when you entered the Magic Kingdom and they seemed to be there all day long; we got lots of shots on different days. This year, we only saw 1 one time, and none at all after dark.

      - Many of the photographers were not overly friendly; very few of them really went out of their way to create a fun experience. They seemed to be just out there doing a job they were getting paid to do, which is very unlike Disney.

      - On several different occasions we observed larger families with kids were getting many more shots and poses, including magic shots, than just myself and my husband were getting. I had to point blank ask one time if we too could get a magic shot, and the girl rather grudgingly did one and then asked to scan our bands meaning she was done with us. The family with 2 kids in front of us got four magic shots, and numerous poses. It really angered us because we paid our money too for this service, and several times we got a much shorter session than others did.

      - I just finished downloading our pics, and while many of them are really good, I'm also a little disappointed to see that a lot of them are close-ups in a manner that you can't see the background at all - some of them I have no idea where they were taken! But on the upside, they've added some new features such as video clips.

      Memory Maker was a great experience last year, but I'm not quite as impressed this year. I recommend it if you've never done itbefore and want some good pics, but I rather doubt we will do it again in the future.
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      Registered: May 2009
      Location: Bellingham, WA
      Posts: 283
      Review Date: Thu April 9, 2015 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Some nice pictures and border/sticker options
      Cons: Missing photos, no magic shots or videos

      If you're going with a large group, I feel this is a better value when the cost can be split up. No way did my friend and I take enough photos to justify the $170 price on our own. We did get photos from almost all the rides that offer them (did not ride the Mine Train this trip) and those were a nice thing to have. We did get some beautiful shots on Main Street at night.

      I was disappointed that as two adults, we were not offered any "magic" shots, or the magic videos that I see other people getting. They also lost one of my sets of photos with the Anna & Elsa topiaries at the Flower & Garden Festivals. I would not be so upset if it was one of the other more common pictures that I have many, many copies from over the years, but this was new, unique one. Filled out the lost photo form but they could not find it for me.
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      Registered: April 2015
      Posts: 1
      Review Date: Wed April 1, 2015 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Getting everyone in the shot; easily linked by Magic Band
      Cons: Inexperienced photographers; one price regardless the length of visit

      We bought the Memory Maker package for our trip the first week of March 2015. It was our first trip bringing our 1 year old daughter and we wanted an easy way to get all three of us in the shot. Based on prior reviews about missing photos, I looked at the Photo Pass site each evening or next morning during the trip to make sure we had all the photos, but we didn't have any missing. Hopefully the newer Magic Bands are solving that issue.

      The downloaded images are larger resolutions so they are suitable for larger prints. I have a large format inkjet printer (up to 11 x 17) so I'm able to print 11 x 14 pictures and the image is still very sharp. Downloading with the package also allows for us to use the photos however we want to as long as personal use so we are not restricted to only viewing on their website or buying their prints for the limited time.

      From looking at our photos, we could tell there were some photographers that were experienced, but I believe many are not very experienced. They are using fairly expensive DSLR cameras, but many photos just seem to have been taken on full auto mode, which produced similar quality photos as our smartphones that we handed to the photographer. However, some photographers took very good pictures that were much better than what a smartphone or a point-and-shoot camera could do and the photos are good enough for hanging in our house as a larger print. We were able to get good quality photos without lugging around our DSLR all through the parks all the time.

      The package price only comes two ways: regular price and advanced purchase discount. The package is then good for 14 consecutive days, but we were at the resorts for only 5 days. It would be nice if they had a less expensive one week option. With the current pricing, the longer you stay the more value you get. I would get this product again, but only if we are staying at least a full week.
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      Registered: May 2009
      Location: Bellingham, WA
      Posts: 283
      Review Date: Sun December 21, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros):

      While I didn't get as many photos taken on this trip as in the past, I was still pleased. There were photographers all over the place in Epcot and Magic Kingdom. We only got one photo at Hollywood Studios. All the locations at the Osborne Lights had very long lines, and they don't have a photographer out by the tree in the entrance plaza during EMH.

      Only one magic shot was done for us, but we also didn't ask for any. At MVMCP, one of the photos on Main Street had a special border that made it look like we were in a snow globe, which was very cool and unexpected. Our photo from Hoop dee Doo is cute. We did Test Track and the Mine Train, but no other rides with photos. I think the quality of the mine train photos could be better; the camera seems to be placed in a weird spot and many photos I've seen are blurry or sun streaked.
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      Registered: December 2013
      Posts: 2
      Review Date: Fri November 14, 2014 Would you recommend the product? No | | Rating: 4 

      Positive aspects of the product (pros): Nice Photographers
      Cons: They lose pictures

      Well, I posted a review for Photopass from our December 2013 trip saying I would never again use this service. For our October trip, I went against my judgement and purchased it once more. Three separate times, I have emailed their help center to seek out photos. This is unacceptable. To ask for $150.00 and then lose at least 10 photos, is ridiculous. Today, I am certain . . . I will never use this service.
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