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  • Author
    • lizzie1974

      Registered: March 2011
      Location: Rhode Island
      Posts: 42
      Review Date: Mon February 12, 2018 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful hotel. rooms were very quiet
      Cons: room needs a refurb

      Overall, we love AKL, both Jambo and Kidani.
      On this trip though, we had to wait until 7 o'clock for a room to be ready. The CM who ultimately took care of us was very professional. We were given 3 extra fast passes for the next day, which turned out to be very important. It was a really busy day at Magic Kingdom.
      I'll never know what room we were supposed to get because there was a mechanical issue (thus the reason for the late check in). We ended up in 5356, Kudu trail. This is very far from the lobby. Laundry for DVC is on the 4th floor, on the other side of the lobby. So, that was a hike.
      I really wish they had some alternate exits (say at the end of those super long hallways) so we could access the parking lot faster, rather than going all the way through the lobby.
      The biggest thing with the room was the condition of the pullout sofa. This thing has had it's day. Happily, I have a child who doesn't complain! She slept on it ok, but I thought we were going to break it pulling it out and putting it away!
      The mara was excellent. Victoria Falls lounge was great.
      It's tough to beat this resort but it needs a little TLC.
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      Registered: October 2010
      Location: waltham, ma.
      Posts: 5
      Review Date: Wed August 16, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): The views and amenities are incredible
      Cons: too far from the rest of WDW

      This is an amazing hotel. The restaurants including the counter service are delicious and can accommodate any palate. The views of the animals are amazing and I love the story time around the fire pit. Last time we were there a cast member gave my son a shark tooth which he has since put on a necklace and will remember that forever.
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      Registered: October 2007
      Posts: 66
      Review Date: Fri July 7, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): View
      Cons: None

      Stayed here for a couple nights in late June, in a studio with a Savannah view. At first, I was not at all pleased when I looked out the balcony to a view of another building maybe 100 feet away. Not exactly the view of animals I was hoping for. I was proven wrong the next morning, by a giraffe, a zebra, and a few other animals lounging around directly below our room. Great resort overall.
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      Registered: July 2006
      Posts: 124
      Review Date: Fri March 31, 2017 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Room, more peaceful than some resorts
      Cons: Some of the Disney touches gone after refurbishment

      We stayed in a one bedroom villa the beginning of March. The room had a savanna view. The villas here are smaller than the one bedroom villas at Kidani Village, but the room was fine for just the two of us. The refurbishment here was not as modernized as in some other villas. Sheer curtains were plain and the animal motif was gone. Animal print carpet was replaced with plain carpet. But the lighter paint on the walls really brightened it up and the African decorations are still there. Bed was very comfortable. Love the duvet instead of a full spread. Cast members all friendly and helpful.
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      Registered: July 2007
      Location: Pittsburgh, PA
      Posts: 60
      Review Date: Thu October 20, 2016 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): beautiful surroundings
      Cons: check in

      Our stay did not start out to well. We had a not so great cast member checking us in. We had two rooms that I had cross referenced requesting that they be adjacent or adjoining. I realize that the cast member was not in charge of the room blocks but the way she handled it was not in the typical Disney style. We eventually got two adjoining rooms at the very end of the hotel, an extremely long walk each day especially for our 75 yr old mother. While it was a savannah view it was not a great one. Animals were only there during the early morning hours and when they were taken to the barn. The rooms were lovely, smaller than the contemporary but fine for us. We did enjoy the pool and the food court. The buses were inconsistent one day running smoothly the next we waited and waited. Our mugs were stolen at the pool one day and the cast member in Mara replaced them with no issues. We did enjoy our stay but would not rate this as a must return.
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      Registered: May 2016
      Posts: 1
      Review Date: Fri May 27, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Basically EVERYTHING
      Cons: None

      Trip timeframe (Mid May). 4 nites at Jambo , room on Kudu trail , floor 5 and boy was the view to die for. Had tons of giraffe, zebra, gazelle and others basically all times of the day . Odd # rooms seem to have a better view of savannah though no guarantee of course:

      Room: Very elegant , roomy, well taken care of . Had full kitchen (1 BR) but totally didn't need it .

      Restaurants: Boma , Boma, Boma. Did I say Boma? We did the breakfast and I don't care what you like or don't like, there is something for you to eat. Pastries and bread pudding are to die for and for like $20 or so, you can't beat it. A quick serve meal is $10 at Mara . While Mara is okay, found there could be a few more cooked options to choose from but the African stew again to DIE FOR! Flatbread not too shabby either.

      Walk to and from rooms is hit and miss. Sometimes it seems a bit far but oh so worth it.

      Busses: ONLY issue we had was to Hollywood Studios both times - not sure if that was a coincidence or not. But even so, no longer than like 15 minutes. All others were 2-10 minutes MAX

      Our home DVC resort and we keep saying we'll try somewhere else - never happens as there is just too much to love about this place
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      Registered: August 2006
      Location: NJ
      Posts: 68
      Review Date: Tue November 17, 2015 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Friendly staff, great theming
      Cons: MK busses

      I love Jambo House. It isn't even my home resort, but as soon as I walk through the doors I feel like I'm at home. I've always had nothing but good interactions with all the staff there. The pool area could use a little improvement. It's just so small and loses sun so early. Bus service was great except when going to MK.
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      Registered: June 2010
      Posts: 11
      Review Date: Mon October 12, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful Resort
      Cons: Room smelled mildewy

      We always love staying at the AKL. Resort is beautiful, clean, and great cast members. The only negative was that the room had an odor of mildew that never really went away. We were only staying a few days, so we didn't complain. It would not keep us from staying there again.
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      Registered: November 2009
      Posts: 4
      Review Date: Mon December 15, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): The entire resort is beautiful; quiet
      Cons: Long walk from lobby to room

      We stayed for 7 nights in a deluxe studio villa with a savannah view. The resort is themed beautifully. The lobby is breath taking. Our room was comfortable. The lighting in the resort is very dim so putting eye make up on was a challenge! I think the lighting added to the ambience of the resort, though.
      We have avoided staying here out of fear for how long it would take to get to the parks via the Disney bus system. We were very pleasantly surprised at how efficient the buses were. We never waited very long, and the furthest park was at most a 20 minute bus trip.
      The Mara (the quick service restaurant on site) was excellent, although a very long walk to our room if we wanted to bring food back.
      The staff were friendly.
      All in all, we had an excellent stay at AKL Jambo House!
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      Registered: January 2010
      Location: Richmond Virginia
      Posts: 91
      Review Date: Thu September 25, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Great Theme, Clean, Friendly Staff
      Cons: Lighting

      We stayed one night in a deluxe studio room in Jambo House on September 19, 2014. Our room had a great pool view. Our room was very clean and comfortable. The bed was a little harder than my wife would have liked, but I thought it was fine. Our daughter stayed on the sofa bed which she said was OK for one night.

      The resort is themed with an incredible eye for detail. Every aspect of the resort reflects the “African” theme. The lobby is very inviting and quite large. We wished we’d had more time to explore the resort so we plan on returning for a longer stay in the future.
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      Registered: September 2014
      Posts: 4
      Review Date: Thu September 11, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): view, comfy furniture
      Cons: distance from mk, epcot

      Our first stay at jambo house & hopefully not our last! We stayed on the 5th floor, giving us a good view of some of the property. The lobby is gorgeous. The staff we came into contact with were very nice & worked hard to make our stay a good one. Our room was a nice size for just the 2 of us. The tub was a nice size but the bathroom was a bit tiny. I'd give up a few inches of counter space for a few more in the bathroom. I'd stay here again for sure, even if it's a bit longer to get to the parks.
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      Registered: August 2014
      Posts: 2
      Review Date: Mon August 25, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): size, pool, atmosphere, restaurants, gift shop
      Cons: none

      This is our favorite resort. We love everything about it. It is further from the parks, but it's a nice secluded feeling resort.
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      Registered: August 2014
      Posts: 2
      Review Date: Mon August 25, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): animal views, pool, atmosphere
      Cons: size

      We love everything about Jambo house, except for the size. We really love the little sitting areas they have, the pool & the proximity to buses
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      Registered: September 2008
      Location: North Carolina
      Posts: 75
      Review Date: Fri December 27, 2013 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Savanna view; most cast members; on-site restaurants; theme/Disney magic
      Cons: aged accommodations; some cast members

      Our family of four (husband and my in-laws) stayed at Animal Kingdom Lodge Jambo House on DVC points in a 2-bedroom lock-off with a savannah view December 22-27, 2013. The lobby never fails to amaze us, as we have seen it on numerous visits to the on-site restaurants. Our home resort is AKL Kidani and this was our first time staying at Jambo House. The theming is magnificent, the savannah quite beautiful, and the feeling of the Disney magic is definitely there. Check in was easy and cast members were very nice.

      We stayed on the 5th floor (I believe all DVC units are on the 5th floor). We had a 2-bedroom lock off and both rooms had a musty/old smell. The larger 1-bedroom was hot all of the time - the a/c was not working well and the occupancy sensor was deformed, as if someone broke it. The fridge was also beat up - large, and I mean LARGE dents in the fridge were not exactly Disney-level. The small "island" in the kitchen had damaged legs, was uneven, and wobbled. The dining room table legs were also damaged and was wobbly. Some of the chairs were damaged and were also uneven.

      The worst part was the studio lock-off. My husband and I shared this space. The couch had a VERY LARGE and VERY WET stain on one cushion - we were afraid to use the couch at all and put the bedspread on it and avoided both the entire week.

      The 1-bedroom kitchen/dining/and living room were very small - VERY SMALL - especially compared to our stays at Beach Club, Wilderness Lodge Villas, Boardwalk, Kidani, Saratoga Springs, Hilton Head, etc. etc. We were always bumping into each other. The main bedroom was fine, the bathroom a good size. The studio lock-off adjoining the main 1-bedroom was also small. The bathroom was ridiculously small - barely enough room to turn around in to shut the door. We found it claustrophobic. TV's in both rooms were nice - a fair size and they pulled out from the hutch and were able to be turned. Ceiling fans appeared old, and were very, very noisy.

      We enjoyed the savannah view, which made up for a lot. However, with the very obvious dents/damage and size - and the large amount of points required for a Christmas Week stay (not to mention the price if one were to pay cash), it was disappointing. It needs updating, cleaning, and repairs.

      The Mara quick service restaurant was nice - my husband and I are vegetarians and we were able to find items to eat without asking for special accommodation - a huge plus.

      The resort itself, outside of the rooms, is beautiful and well maintained. Yes, we would go back - but only on points at the Kilimanjaro Club level. Otherwise, if staying in a regular 2-bedroom, we'll go to Kidani every time until updates are made.
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      Registered: November 2013
      Posts: 4
      Review Date: Thu November 14, 2013 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): All!
      Cons: None

      The most beautiful resort we have stayed in. Animals are literally right outside your window. They even give you an animal guidesheet to identify the animals you can see. Beautiful pool area and great restaurant!!
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