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  • Author
    • DeanMoriarity

      Registered: August 2013
      Posts: 20
      Review Date: Sun February 25, 2018 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros): No need to rent a car
      Cons: Whole system needs to be oerhauled

      Disney is trying, and I have seen improvements. Monitors are now installed to let you know when to expect the next bus, and resorts don’t double up they way they used to. This is all good and I have had less time waiting for a bus, and quicker transit times. But Disney construction is never ending and there are always more people trying to get to more places. The roads are very congested and what should be a 5-10 minute ride can take 30-45 minutes. The whole resorts is getting a very urban feel to it and the #1 complaint from most guests is transportation. So what should be done?

      Not adding more busses. Disney should try to encourage guest to not use a motor vehicle if at all possible. The monorail is a good idea that should be expanded. Having a southern monorail that goes from animal kingdom to Disney springs would do a lot to alleviate the traffic problem. Disney has already cried about the cost of a monorail, but seeing all the construction going on and seeing how many guests stay at their resorts I find it hard to believe money is short. Make a new transportation center where the southern and northern monorails meet to make it possible for most resort guests to be able to choose bus or monorail to any park. The solution should be to reduce the amount of vehicles on the roads. Not build more roads, not add lanes, and not make more parking garages. Here “if you build it they will come” is as true a statement as could be.
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      Registered: August 2006
      Location: Connecticut
      Posts: 69
      Review Date: Fri June 23, 2017 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Not needing a car
      Cons: Not consistant

      The system is good but could use some adjustments. We vacationed here in May, staying at the Boardwalk Villas. We were thrilled to hear before we left that they now have buses strictly for the Boardwalk and you no longer have to share with the Swan and Dolphin resorts. That is not completely true. Depending on where you are going or coming from, you still have to share with the Swan and Dolphin. So it can take up to 2 hours to get back to the resort. The other complaint is with the water parks. 2 years ago when we were there, Animal Kingdom shared a bus with Blizzard Beach and Downtown Disney shared with Typhoon Lagoon. Now, for Blizzard Beach you have to take a bus to Animal Kingdom and switch buses and then do the same on the return. It makes no sense since they have to pass Blizzard Beach to get to and from Animal Kingdom. The same for Typhoon Lagoon. You have to take a bus to Disney Springs and switch. Why don't they just have buses that run between the 2 water parks??? I know a lot of people leaving AK or DS don't want to sit on wet seats.
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      MM from Connecticut

      Registered: May 2012
      Posts: 24
      Review Date: Fri June 9, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Monitors with arrival times at hotel bus stops
      Cons: Need Monitors with arrival times at parks

      We had great bus service this past trip (May 2017). Need to add extra buses to the park closing times, and monitor screen with approx. arrival times at parks would be beneficial.
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      Registered: August 2010
      Posts: 57
      Review Date: Sun April 30, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): convenience

      We stayed at All Star Movies February 27-March 10, 2017. Most of the time the buses were excellent. It seems the only problems occurred with buses to and from Epcot. One day in the afternoon when heading back to our resort, from the time we got in line at Epcot to the time we arrived at our resort, was 2 hours!!! The line was so long not everyone got on the first bus. Plus the bus was shared with ASS and ASMu. These resorts are too busy to share buses. Another time we waited in the morning for over an hour for a bus. The third time was heading back early evening for dinner reservations. We ended up being 15-20 minutes late but got lucky and was seated anyway. Not sure if this is normal for this resort or not but it's a big reason why we won't stay there again.
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      Registered: October 2016
      Posts: 18
      Review Date: Thu October 20, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): letting someone else do the driving/ saves the $17 parking lot fee
      Cons: longer waits and crowds at night

      Our family REALLY enjoys this feature of our Disney Resort Hotel stay. It saves us the $17 car parking lot fee and is so enjoyable when you're exhausted from extreme walking/ people navigating through the parks all DAY long.

      We found almost every other rider was most friendly, concientious, and on their most polite behavior.

      One brand new feature which has been added into this complimentary service is that now at the bus stops, there are digital monitors which tell you the time that each bus is to arrive for the different park destinations. WOW! Now you know almost to the minute EXACTLY how long you will be waiting at the stop for the bus to arrive.

      This service is ALSO a god-send for those days when we found that there were MORE people in the park (especially Fantasy-land) than we could possibly have expected. Both my son and I were DONE with the heat and the crowds. A great feature of staying at a WDW resort is that you can simply walk to the exit of the park, walk down a short walkway, get on the bus when it arrives, and let THEM drive you back to your resort where you can get into the pool, or hot tub and just relax/ unwind for a few hours or even nap. Then after awhile, you can just wait to hop back on the bus and come back to your park rested, refreshed, and ready to enjoy the cool evening hours and much-diminished crowds very late into the night.

      The resort buses to and from the parks are one of our family's FAVORITE complimentary features of our WDW vacation stay.
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      Registered: September 2014
      Posts: 29
      Review Date: Thu September 29, 2016 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros):

      Wait times getting to the parks were ok. Wait times coming back from parks were horrible.
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      Registered: May 2016
      Posts: 8
      Review Date: Thu May 19, 2016 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): No driving!
      Cons: Sometimes slow

      Disney Transportation can be very good, or VERY bad. At times it's fabulous, like when you walk up and your bus pulls straight up. Or it can be a miserable 30 minute line. Those are not fun, especially after a long day at the park. However, after being at the park all day, it's nice to, "Sit back, relax and let us [The Disney transport] do the driving!"
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      Registered: December 2015
      Posts: 5
      Review Date: Sat December 26, 2015 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): no driving needed
      Cons: dull, slow, unreliable

      The best part of Disney transportation is that I don't have to drive at all.

      Bus transport is slow. It will arrive when it arrives and if there is space you will get a ride. Otherwise, repeat. Sometimes fellow travelers are pleasant and sweeten the ride, but no one sweetens the wait.

      Boat transport is similar. Previously, we've loved the commentary and interactivity on the boats to the resorts, but found on this trip that commentary on the boats was limited to the required safety announcements. No Disney trivia. No tour guide pointers. Nothing.
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      Registered: August 2007
      Location: Oswego, Il
      Posts: 199
      Review Date: Mon June 29, 2015 Would you recommend the product? Yes | | Rating: 4 

      Positive aspects of the product (pros): Crowded Buses and Long Waits
      Cons: None

      I have taken Disney transportation too many times to count. Unfortunately, I have never found it to be very reliable. My most recent stay in Disney was June 6th to 12th. We stayed at POR and POFQ. The monorails were fine, no issues. However, the buses had very long wait times and were extremely crowded. I don't understand how it can be safe to horde guests into these buses like sardines. Twice, while waiting for buses to Epcot and AK, we left the bus stop (after waits close to a half hour) to take our car instead. DTD waits to and from were over 40 minutes. It is very difficult to make dining reservations when the buses are so unpredictable...
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      Registered: December 2007
      Posts: 87
      Review Date: Tue April 7, 2015 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): no car rental needed

      During our 11 day trip in mid March we used the WDW busses and boats. The busses were for the most part timely. We had to stand once on our way to Epcot. They usually ran about every 10 - 15 minutes..not bad for Spring Break time. We had no complaints with them. We used the boats to go to Fort Wilderness Campgrounds one day. The trip over from the Magic Kingdom launch was a short 10 min. wait. The trip back, however was at least 1/2 an hour wait. The line was so long on the dock that the large boat could not accommodate everyone and some people had to wait for the next boat. Good thing we got there when we did. Of course it stops at Wilderness Lodge on the way back too and these poor people had to wait too as very few people got off here from our docking. I would think with so many people using this form of transportation to and from Fort Wilderness that there would be more boats ferrying on the lake at the same time. It is a nice view to sit back (if you're lucky enough to get a seat) and watch all the scenery and views of the other resorts while riding, but they need more boats to accommodate everyone. Plan ahead for a lot of time for your transportation if using the boats.
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      Registered: May 2009
      Location: Bellingham, WA
      Posts: 283
      Review Date: Sun December 21, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Fast and convenient

      Buses: We only used the internal buses within Ft. Wilderness one time, to get to and from Pioneer Hall. Just a few minutes wait at Outpost Depot for a bus (I think it was purple) and the bus driver was very courteous in loading and unloading our scooter. Coming back after the 8:30pm Hoop dee Doo show was a bit chaotic. In addition to the internal buses, they also had the "Zoned" buses going back to other resorts. Due to this, the driver didn't see us waiting to board and loaded a bunch of people onboard before us and our scooter. This led to a bit of frustration and stress for my mom trying to drive the scooter onto the bus, as well as for the other guests.

      Boats: We used the Friendships twice to travel within Epcot. Both times they were either on their way or already at the dock. Captains were friendly and the journey was short and pleasant.

      Monorail: On the night of MVMCP, the Express monorail line was very long and Resort monorail was in the station with no wait at all.
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      Registered: May 2009
      Location: Bellingham, WA
      Posts: 283
      Review Date: Thu August 21, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Prompt monorails when running
      Cons: Monorail reboots and limited service

      As I had a rental car this trip, my use of Disney transportation was limited. On my first morning at Magic Kingdom, I was given the option of bus or ferryboat; I chose the boat, though the bus probably would have been faster.

      When the monorail was running, which it was every other time I used it, I never waited more than a couple of minutes, and I typically used the resort track. Most times, the monorail was there when I walked up.

      The monorail is subject to reboots during it's conversion to driver-less operations. This takes about two minutes but the entire electrical system shuts down-including the A/C. As one mom pointed out, maybe January would be a better time to do this conversion, not August when it's ridiculously hot and humid!
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      Registered: May 2009
      Location: Bellingham, WA
      Posts: 283
      Review Date: Tue April 1, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Good monorail and boat service, some good buses
      Cons: Some not so good buses

      I stayed at All Star Movies for five days so mostly relied on bus transportation, which was good for the most part. I took the boat from Magic Kingdom to both Ft. Wilderness (arrived very quickly and went directly, no stop at Wilderness Lodge) and Grand Floridian (had to wait a while, boat filled up and people behind us had to wait for the next one). Monorail service was very efficient; went from GF to MK, and it was there right away. Went from Epcot to TTC and then to MK, and had very short waits for both of those trips.

      Buses were not as simple, unfortunately. On our first day going to Epcot the bus pulled up almost as soon as we got to the stop, coming back to the resort in the afternoon we waited about 5 minutes. Going to MK that evening, again the bus came very quickly. After Hoop dee Doo, buses were provided by zones. Our bus stopped at Coronado Springs, All Star Sports, All Star Music, then All Star Movies, finally continuing onto Animal Kingdom Lodge.

      Day 2 I took a bus back from Downtown Disney Marketplace. Waited about 20 minutes, then the bus stopped at Pleasure Island, Typhoon Lagoon, and Sports and Music before Movies.

      Day 3 I went to DTD again around 1:30pm and did not have a long wait. I think I was the only person to get on at Movies. That evening we went to Hollywood Studios and I don't recall the wait being particularly long getting there. Coming back after the late Fantasmic (10:45pm), the three All Stars each had their own stop. Of course, the bus pulled away seconds before we got there, but another one came within five minutes.

      Day 4 took a bus back from DTD again. Waited about 30 minutes at the Marketplace (after a disastrous trip on the local Lynx bus), then stopped at PI, Sports and Music before Movies. That evening I went to Epcot and waited about 10 minutes; coming back towards the end of Extra Magic Hours the bus was at the stop and went directly to Movies.

      Last day I went to Epcot around 11am. There was a bit of a wait, and then three buses came on top of each other. The one I was on picked up at Movies first, then went to Music and Sports to get some of the overflow. Came back from Magic Kingdom in the late afternoon, wait was short, and went directly to Movies.

      I didn't have to stand on many occasions and most of the few times when I did, it was voluntary. I didn't like always being dropped off last, and among other reasons, I would probably stay at Art of Animation or Pop Century before All Star Movies again in part due to their dedicated buses.
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      Registered: October 2008
      Location: North Reston VA
      Posts: 33
      Review Date: Mon March 3, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Convenient/Free/Clean
      Cons: Instances of long waits

      When parks close buses can be very crowded with long waiting lines - always difficult. Especially after Iluminations or Fantasmic - but they had a lot of buses at EPCOT. Always love the boats - sometimes I think they are my favorite WDW "rides". It is frustrating when you see your bus leave seconds before you get to the stop.
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      Registered: March 2011
      Posts: 67
      Review Date: Sun January 26, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Free
      Cons: Buses can get crowded, no resort to resort buses.

      I always use Disney Transportation and love it. Especially zipping high above everything in the Monorail (I love the Monorail so much I have "Please stand clear of the doors. Por favor manténganse alejado de las puertas." as my text message ringtone on my phone)

      Buses can get very crowded if you are on a line that shares them but this time I was staying at pop century. The buses were not all that crowded and only one was I not able to sit. Even that time I voluntarily gave up my seat.

      The only issue I had was getting from resort to resort. It is a bit of a hassle taking a bus to Downtown Disney then to the resort you want to go to or back to your resort

      The Disney transportation isn't perfect, but it is free. That counts for something.
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