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  • Author
    • GrandmaKristi

      Registered: June 2011
      Posts: 3
      Review Date: Tue June 2, 2015 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great Location, Great Staff, Great Food & Drink
      Cons: None

      54th Anniversary Celebration

      My husband and I celebrated our 54th anniversary with a trip to Disney World. Our “go to” resort for many years now is the Swan & Dolphin Resort. We love the atmosphere, the proximity to EPCOT and The Studios, the wonderful restaurant and lounge choices, but mainly the warmth and welcome of their staff. Tony Porcellini, Director of Food and Beverage, and his staff outdid themselves again with their warm welcome and attention to detail. The Swan & Dolphin has our overall favorite food and drinks on Disney property. We spent a very pleasant and entertaining first evening at the Kimono’s bar with our favorite bartender, Chris Deutsch. He is one of those people with a very engaging personality while constantly on the move, keeping everyone happy! Our daughter joined us the next evening (back again to Kimono’s) and we had a great time. Friday night we had dinner at bluezoo – Chad Lobner, Asst. Director of Restaurants, took great care of us (he has been a big help many times over the years). Our server, Karen Newman, and her asst., Khalid El Faghloumi, were so attentive and pleasant. Chef Joab Moyeno came out to greet us and explain his very delicious octopus “amuse bouche.” Pastry Chef Shannon Sherry described her fantastic dessert creations to us. All of these talented, capable professionals made our anniversary celebration something very special. Thank you Tony and your wonderful staff!!
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      Registered: February 2014
      Posts: 1
      Review Date: Sun February 9, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Great beds, nice service, good location and perfect food
      Cons: None

      We stayed there from 04.02.2014 to 07.02.2014 and I'm pretty satisfied with what the hotel offered. This time we spent the time without our kids. The queen bed was one of the things I liked the most. Some people said before that they got the feeling of an upscale resort, which also applies to us. One of the best things is definitely the pool area, with the bar and especially the good service. Minimal waiting times and nice food. We're definitely going to visit it again.
      The only reason I'll rate it with 8 are the prices. I checked some sites for cheap offers and found one, maybe I didn't notice the fact they didn't include tax, so we had a couple of unpleasant minutes when we arrived. In the end they made a small discount for us, since we were planning to stay only until the weekend, maybe they were expecting less people in that period. However, I would definitely recommend it.
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      Registered: January 2008
      Location: Ormond Beach, FL
      Posts: 7
      Review Date: Sun April 15, 2012 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): good service, comfortable, close to Hollywood Studios, Epcot
      Cons: none

      We love the Swan! We stay here every year for a long weekend to celebrate my birthday (March 24th). We always receive exemplary service! We opted for a room without a balcony this time, to save a little cash. Well, we were upgraded for free to a room with a balcony and a beautiful view, in honor of my birthday. Thanks to Van at the front desk for her kindness and positive attitude. And by the way, if ordering room service, try the margarita pizza! So good!!
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