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  • Author
    • SNC

      Registered: November 2014
      Posts: 8
      Review Date: Sun November 30, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Good Service, Great Steaks
      Cons: None

      We had Thanksgiving dinner during our Disney Honeymoon at the Yacht Club Steakhouse. Although they offered a nice Thanksgiving meal on the menu (turkey and fixings) we opted to get steaks and were very happy we did! We started with the shrimp cocktail and the charcuterie board, which were both excellent (I had to take a picture of the charcuterie, it was so amazing) and then he had the filet and I had the NY 8 oz. Strip steak. We also ordered truffle macaroni and cheese and caramelized onions as sides. Everything was excellent. They also give you warm rolls with butter and a whole soft head of garlic to spread on it. The service was attentive but not overbearing. We were so full, we could not order dessert, but our waiter gave us a beautiful little plate with tiny chocolates and macarons to celebrate our honeymoon. Wonderful experience. I Could NOT believe how casually people were dressed in there! We happily dressed nicely (I wore a black dress and my husband wore a dress shirt and pants) and we had a very nice romantic evening together at the Yachtsman Steakhouse. We will go back!
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      Registered: May 2007
      Posts: 58
      Review Date: Wed October 8, 2014 Would you recommend the product? No | | Rating: 1 

      Positive aspects of the product (pros): It was in our hotel
      Cons: Everything else

      We ate here on 9/24/14. My husband and I were celebrating our anniversary. We were seated within 10 minutes of arriving, but after that everything went downhill. We had spent the day drinking in Epcot and did not order alcohol so maybe that had something to do with our supremely crappy service that was only surpassed in its crappiness by the quality of the food we were served.

      We shared the lobster bisque that was thin and fishy -- just not good at all. We powered through it telling ourselves this was a steakhouse and we shouldn't expect to the seafood to be fantastic (even if it was a waiter recommendation).

      My husband got the dry aged Kansas City Strip Steak (that was, once again, recommended by the server as "the best and most flavorful steak on the menu -- as well as one of the most expensive at $55.00 for just the steak). It was by far the worst steak he has ever eaten, A steak at Western Sizzler would have been better. It was tough and lacked the succulence of a great steak. Without a great steak flavor you would think they would at least season it to give it some flavor, but nope. I'm not sure that they even used any salt or pepper to season the steak. I'm sure your wondering why we didn't send it back for another steak. The reason is simple: it was late, we were tired, and it took 2-25 minutes for our soup and OVER 45 minutes between our soup and entrée. We didn't feel like waiting another hour for another steak.

      I ordered the filet and it was fine. Not great, but fine. I certainly had much better filets and I have had worse. I must admit I did have a sour taste in my mouth for this place by this point in the evening. My husband ate from my plate and left his steak uneaten. When the server (finally) came to take the plates he never even commented on my husband's uneaten steak.

      We had ordered dessert already and dreaded having to wait for it. Again, an extremely long wait. The dessert was the crème brulee' which I love. This was not good. Not even ok. We shared this and again left the majority of it in the plate.

      We received no apologies for the long waits, nor did the server check on us during those times. No water refresh, no anything. We watched him wait on other tables and found him to be somewhat more attentive to them than to us. We saw people (and larger groups than 2) seated after us and finish well before us.

      We generally will give a place at least 2 tries before we say we are not going back. Not this time. The Yachtsman managed to fully hit each and every thing you can do wrong during what should be a signature dining experience. We will not ever be back. I'm not sure I would go back if I was eating a fully reimbursed meal. It really was that bad.
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      Registered: February 2009
      Posts: 44
      Review Date: Sun August 24, 2014 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): difficult situation handled reasonably

      Ok so I have to confess it is a little difficult to be objective about this meal as during the ordering process our server was sadly taken ill. Thankfully it appeared to be nothing serious but following an ambulance being called we were very shocked and the atmosphere was dreadful. Our new server tried very hard to keep us informed and to lighten the atmosphere and for that she should be applauded, however, despite being compensated with a complimentary truffle mac n cheese the entire meal left a bad taste in the mouth and we should in hindsight have bitten the bullet and left.
      We all ordered the Kansas strip and I believe we had no complaints but it didn't taste as good as last trip. The truffle mac n cheese is an amazing side and worth a visit alone.
      The desserts weren't brilliant choices for our picky 12 year old so she was able to order the white chocolate puzzle off the kids menu which she enjoyed.
      Our original drinks order we did not re-order because of the situation so we stuck with soft drinks.
      It would be unfair for me to give the mark of 2/3 which we all agree we feel as I am sure our loathing of the meal was not the restaurants fault.
      Hopefully our server is now fit and well but we probably will not return. Sorry!
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      Registered: August 2006
      Location: NJ
      Posts: 10
      Review Date: Thu June 12, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great food and atmosphere
      Cons: none

      The best meal I've eaten in my 11 trips to Disney World. Our waiter Oscar was the best!! Worth the money!!
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      Registered: October 2009
      Location: Massachusetts
      Posts: 9
      Review Date: Thu May 8, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Top Quality steak
      Cons: none

      We arrived 2 hours before our reservation and they took us in immediately. Steak was cooked to perfection and sides were delicious. Had a lovely atmosphere and our server was very pleasant. Would definitely go again.
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      Registered: May 2012
      Location: Pennsylvania
      Posts: 20
      Review Date: Wed April 16, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great Steaks
      Cons: None

      This restaurant is a great place to get a really good steak. We ordered the filet and NY strip steaks. Both were cooked exactly to our order. The steaks were very tender and everything was delicious. The service was excellent. All of our questions were answered and our waiter made good suggestions for dessert. We highly recommend this restaurant!
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      Registered: January 2014
      Posts: 19
      Review Date: Sat April 5, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Best food this trip
      Cons: Getting there from another resort

      Once again, we had the best meal of our trip at Yachtsman. Started off with their bread (onion rolls are to die for) with roasted garlic. Yummy! One son had a the Assortment of Artisanal Cheeses plate and the other had Charcuterie Board which were delicious and fun to try new things. We all had the filets, which were cooked to perfection along with mashed potatoes. Our server, Bill was the epitome of a professional server. Will eat there again. And again. And again.
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      Registered: March 2012
      Posts: 16
      Review Date: Mon March 31, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Wonderful meal!
      Cons: None

      We were seated within 5 minutes of our arrival. Our dining time was 6:00 and the restaurant was not crowded. Our server was very personable and gave us lots of suggestions. I had the filet mignon and DH the ribeye. He was able to substitute a baked potato for the regular side. It was all wonderful! We were too stuffed to attempt dessert.
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      Registered: February 2014
      Posts: 1
      Review Date: Tue February 18, 2014 Would you recommend the product? No | | Rating: 2 

      Positive aspects of the product (pros): Food is delicious and beautifully presented
      Cons: Hostess is rude and wait times long even with reservations

      We have eaten here several times in the past for special celebrations and usually had a satisfactory experience; however, after our Valentine's Day experience I doubt we'll ever go back.

      We had a reservation several weeks in advance and arrived on time. There were several people ahead of us in line to check in and when we got to the hostess stand the hostess never said a word or looked up, just kept us waiting about 5 minutes before looking up, asked my husband his name and made a remark about his simple name and told us there would be a 20 to 30 minute wait for our table. After 40 minutes and, noticing several parties had been seated who came in after we did, my husband checked with her again and she told him, oh, sorry, we seated someone else at your table by mistake! Let me add here that she seemed to be really nice to young people and treated older couples with contempt (we're in our early 60's). Once we were finally seated it was very late and we were very upset with how we had been treated. No manager to be seen anywhere, no apology for anything or any attempt to make up for poor treatment. Our waiter, Ricardo, was pleasant but disappeared for long periods and we had to ask several times for our water to be refilled. By the time we finished the restaurant had pretty much emptied out and it was after 10:00.

      We have traveled the world and eaten in wonderful restaurants and judge our dining experience by how welcome we are made to feel, the quality of service and lastly, the food. Yachtsman has lovely food but failed miserably on the other important areas! For a very expensive meal on a special occasion, go somewhere else such as the Flying Fish Cafe. . . We've never had a bad experience there. We won't be returning to the Yachtsman Steakhouse.
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      Registered: February 2014
      Posts: 9
      Review Date: Thu February 13, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Friendly and accommodating waitstaff, a great meal for meat lovers
      Cons: None

      We dinned here with my parents on 1/29. We were seated a few minutes after our ADR time, however, it was no longer than a 5 minute wait. The restaurant was busy, as a conference was being held at the Yacht and Beach Club. The restaurant managed to keep up well considering the number of patrons inside. We started with a caesar salad, which was incredible, and one I wish I could replicate at home. A nearby table was offered a charcuterie board from management, however, they declined. Our waiter immediately brought it to our table, explaining that it was complementary, and we accepted. My parents had never experienced a charcuterie and enjoyed nibbling on the various items! The steaks and potatoes were all delicious and cooked perfectly. Dessert was outstanding, I am not a peanut butter fan, but our waiter and the manager (who was making rounds around the restaurant chatting with guests) recommended it so highly, I had to try it. It was top notch, layers of peanut butter and chocolate deliciousness, I left nothing on my plate! Our service at this restaurant was incredible, the waiter and the manager were delightful to talk to and helpful in selecting what we wanted to eat. It was definitely one of our favorite meals of our trip!
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      Registered: February 2014
      Posts: 5
      Review Date: Sat February 1, 2014 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Food, Waiter
      Cons: Noise

      We sat next to a group of conference attendees who had wine with every course. The noise level went up as they finished each bottle. The steaks we each chose were extraordinary. I could cut my filet with a couple of swipes of my knife. I can't remember what I had with the steak but it was good. I also had the bisque which was delicious. Our waiter was wonderful. He knew what we needed and would get it before we asked for it. It is expensive here but the steak was the best I have ever experienced. I would come back again on the dining plan but probably not if I had to pay cash for the dinner.
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      Registered: September 2008
      Posts: 58
      Review Date: Sun January 19, 2014 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): food, service, Mickey puzzle dessert
      Cons: price, long wait for food

      We ate here for our 20th anniversary on December 29, 2013. I split the prime rib with my oldest daughter. We also split a caesar salad. It was nice that they plated it separately. My husband had the New York Strip. My son also had a New York Strip. My youngest daughter had the kids' steak skewer. Everyone liked the food. We just weren't totally wowed like I thought we should be for the price. We did enjoy the Mickey puzzle dessert. The noise level in the restaurant was higher than I would have liked too.
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      Registered: December 2009
      Posts: 17
      Review Date: Sun January 5, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Service and excellent food
      Cons: None

      We had a most truly magical experience this past Dec. We ate a absolutely excellent meal our first night with the best of service. We decided to cancel another signature ADR to go back to Yachtsman for a second dinner. Again, service was superb. We were engaged in conversation about all the great things we were enjoying about our holiday trip and never noticed how much time had passed since our appetizers had been served but no entree yet. It wasn't until we noticed two other tables who had been seated after us had their entrees already that we even realized we had been waiting a while. Since we were in no hurry and actually spending time until we were hopping to a park for fireworks, we didn't say anything since our waiter was being very attentive to us. Then I saw a manager walking towards our table. She was very apologetic that we had been waiting for our entrees. We said that was no issue and we were sure our steaks would be well worth the wait. She offered to send two accompaniments that we had not ordered and told us our meal would be covered by her since there had been such a wait. We again told her that was most generous and not really necessary, but she insisted. So, we enjoyed a meal that would have cost over $200 (actually we saved 4 table service entitlements ). We did have to take dessert with us, but that was not really a problem. The Yule Log just became a midnight snack. When I tried to tip the waiter, he politely refused apologizing again for the "problem" with our meal. On the way out, I asked to speak again to the manager. She was ever so apologetic, but I assured her we were not upset. I simply wanted to leave a tip for our waiter with her since he wouldn't accept one. She assured me that an 18% gratuity had been included in what she had comped for our meal. By the way, the steaks were EXCELLENT when they were served-- cooked exactly as ordered-- one medium well and one medium rare. The entire meal was a delight and we will certainly become regulars on our annual holiday trips to WDW.
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      Registered: June 2011
      Location: New Jersey
      Posts: 18
      Review Date: Fri January 3, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Great food and service

      Hubby & I have made Yachtmans Steakhouse our "must do" for each of our visits to WDW. As in the past, we made this our dinner spot for the last night of our trip.
      Unfortunately this year, I wasn't feeling well most of the day, so I couldn't really enjoy my meal as much as I normally would.
      We were thrilled to have our favorite server, Yun, taking care of us again.
      We had the Lobster Bisque as an appetizer, and it was delicious. So rich and creamy. Hubby had the New York Strip and I opted for the Filet Mignon. Both were cooked to perfection.
      Hubby had Pumpkin Cheesecake for dessert, and said it was wonderful. I had a few bites of the sorbet, which was very good. Yun suggested some herbal tea since I wasn't feeling so good, and it helped to settle my stomach.
      I must say, we love this restaurant. The steaks are always delicious, and the dining room is beautiful. The staff is very welcoming, and the service here is top notch. Most especially our fav server Yun who I previously mentioned.
      We highly recommend this restaurant, and actually think Yachtmans Steakhouse is so much better than Le Cellier, hands down!
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      Registered: January 2014
      Posts: 19
      Review Date: Thu January 2, 2014 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Excellent Steak
      Cons: None

      This was our best meal of our most recent trip (including California Grill). We all ordered filets and they were cooked to perfection. I like that we actually get a full serving of delicious mashed potatoes with the steak, not some miniature serving, odd flavored risotto. Our server, Thomas, was excellent. What a great New Year's Eve dinner. We will put this on our must do dining list.
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