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  • Author
    • alllie1

      Registered: October 2007
      Location: West Palm Beach, FL
      Posts: 43
      Review Date: Tue January 15, 2013 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros): Fun theming
      Cons: Poor housekeeping, crowded

      We stayed here from 1/3-1/6. We did online check-in and when we arrived, our room was not ready, so we took our keys and the front desk clerk said we would get a text when our room was ready (which arrived about 12:30pm).

      When we arrived, the room was clean enough but no towel animal or towel Mickey waiting to greet us (a definite disappointment, since it was our baby's first stay on property and she's a big Mickey Mouse fan). The comforter was covered in hair, which we promptly removed to the top shelf of the closet and remade the bed with our own linens brought from home. Our first night, we had company in the room in the form of a giant palmetto bug which was running up the walls. Not the hotel's fault, since it is Florida, but very unpleasant anyway. The fridge was great to have but VERY loud and buzzed all night. We also only got about 3 channels clearly- everything else said that there was no signal. We assumed it was a resort wide problem and didn't report it until later in our stay, when we were told it was not a problem for anyone else.

      I normally don't have the room made up for short stays but we ended up with a handicapped roll-in shower, so we needed dry towels each day since the water went all over the bathroom. Also, I have read such great things about the housekeepers arranging the kids' stuffed toys and things as well as towel animals, so I was excited to return each day to see what was going on in the room. We didn't receive a single one the entire stay. One day, we received a hand towel with a giant hole in it as well as a large black stain- the next day, no hand towels at all.

      We also went to morning EMH at Hollywood Studios with about 10,000 others- not so magical. Fastpasses were gone for Toy Story before 10am (we arrived by 7:45am) and lines for everything were outrageous. It was a disappointing stay and I can't say we will return anytime soon. We own timeshare through Hilton and would rather stay there. On property no longer has the "magic" it once did.
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      Registered: December 2007
      Location: Brookfield NY
      Posts: 42
      Review Date: Sun January 6, 2013 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Location, buses regularly, friendly CM's always helpful.
      Cons: none

      Hands down, the best value resort on property. Always great people at check in, food court and gift store great. I have stayed at 6 deluxe resorts, 2 moderates and all but 1 value. I love the price and location of Pop. To us, it is our secret moderate due to bus service, food court and location. We have stayed more nights here than all other resorts put together.
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      Registered: January 2013
      Location: South Carolina
      Posts: 1
      Review Date: Tue January 1, 2013 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Frequent buses, wonderful theming, ease of access to everything
      Cons: Cramped rooms

      We are always very happy at Pop. The rooms are tiny, but we've learned to accommodate for the size. We will be staying there again soon, as no other resort feels like home the way that Pop does. It is definitely a must do for people who are park commandos who only use their rooms to sleep.
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