Reviews of Polynesian Village Resort (Deluxe Resort)

Reviews

58

Rating

8.26 / 10

Recommended By

86%



Reviewed by Anonymous Review Date: 09/03/2023

Rating: (8)
Recommended

We stayed for five nights at the end of July. This was a bucket list resort and had high expectations. The grounds are beautiful and feels like the tropics. Theme is top notch with island music, tiki torches, great ceremonial house, and pools/hot tub. We stayed in room with theme park view of Magic Kingdom but was at the end of Tuvalu where the construction is visible and heard. We were not disturbed by it as during the day we were in the parks when construction was going on and did not seem to start early or go on late in the day. Watching fireworks from room deck or the beach was very enjoyable as the music is piped in all over the resort. Others have complained about the ferry horns, but we enjoyed that and was not loud enough to wake anyone up. Dined at the Tambu Lounge and Kona Cafe (have done Ohana other times when not a resort guest) and the food was delicious. Pineapple Lenai always a treat! Trader Sam's was a highlight and by fluke our first night we were put on the list without having to stand in a line. The interactive experience, food and drinks along with great waitstaff, made for great memories! Agree with other posts the resort is overcrowded especially making dining difficult. Captain Cooks quick service was a great option for dining in our room or grabbing snacks after a day in the parks. The main pool was full of kiddos and if that is not for you, recommend the Lava Pool and Oasis Pool Bar. Enjoyed both as an adult kid free option. The room was not equal to the price point and that is after the re-theme to Moana. The decor and layout is great and room is kept very clean by cleaning staff, but room is average and really you are only sleeping there most days. Proximity to Magic Kingdom and other bay resorts made convenience to the park and transportation center and resort hopping an enjoyable experience. Side note, there is laundry room on premises but recommend not leaving your laundry bag or any items unattended as someone stole mine, really expected more from elite guests. Also, wish they had not taken away Spirit of Aloha dinner experience. Once in a lifetime experience!

Pros:

Island theme Food and character dining experience Trader Sam's

Cons:

Price point No more Spirit of Aloha
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Reviewed by Anonymous Review Date: 07/06/2023

Rating: (7)
Not Recommended

Resort is beautiful! However, rooms are just average for the cost to stay there. We just retutned Sunday after a week at the Poly. Food options are not good st all. Quick serve is worse than at the budget resorts. Very disappointing!

Pros:

Location

Cons:

Cost, Food
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Reviewed by EddieC Review Date: 06/11/2023

Rating: (8)
Recommended

This was a bucket list resort for me! Everything about the Poly is great; the food, the pool, transportation, proximity to MK. What really took away from my enjoyment of the Poly was that fact that is SO popular. Lots of families obviously stay here, but tons of people who are not staying here come to check it out or eat in the restaurants (I did it myself when I wasn't staying here!) and that leads to A LOT of overcrowding. The Grand Ceremonial House is always mobbed, and the restaurants and Tambu Lounge is also usually packed. We stayed club level and, honestly, there were too many small kids in the club lounge, it really detracted from our enjoyment. Don't know if I would stay here again, having crossed it off my bucket list, but if I did I would, admittedly, stay in the resort more and hit the restaurants, etc at off-peak hours. I'd also go to Trader Sam's, we didn't get the chance.

Pros:

Location, dining quality, transportaion, room/resort theming

Cons:

Crowds Crowds Crowds! And too many small kids.
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Reviewed by Anonymous Review Date: 05/31/2023

Rating: (7)
Recommended

Resort is beautiful and our DVC studio room was perfect. BUT the main pool was really overcrowded (we were not there at a peak time). The quiet pool was good, but as we were there with younger kids they wanted to use the slide/splash pad etc.
The food was good, but we had to hunt for a inside table at captain cooks.

Pros:

Location, it's beauyand the food is great

Cons:

Really busy and overcrowded
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Reviewed by Iluvvacations Review Date: 12/21/2022

Rating: (10)
Recommended

If you can swing it, stay here! I can’t afford to stay here for my whole vacation, but I can figure out 2 nights. We did a split stay here, Pop and POR. We stayed here on Monday and Tuesday nights, which gave us extended evening Monday at Epcot and Wednesday at MK since that’s the day we checked out. We had a standard room and it was miles better that the other places we stayed this trip as well as Coronado (previous trips). Everything thing here is nicer, plain and simple. Not to mention closer and quicker transportation (with the exception of the skyliner). They have the monorail, ferry and busses. I suggest the ferry to and from MK. Not many people use it and it seems quicker than the monorail. The pool and restaurants made for a fun resort day.

Pros:

Close to MK

Cons:

Expensive
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Reviewed by Anonymous Review Date: 07/13/2022

Rating: (7)
Recommended

I have stayed at this resort two times both in the vacation club area.
The first time was not the best. We found mold in the room. Both pools are good. The second time I stayed it was wonderful and had no complaints.

Pros:

Pool, great way to see fireworks without having a park ticket.

Cons:

Some rooms might have mold.
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Reviewed by PolynesianStitch Review Date: 06/26/2022

Rating: (10)
Recommended

Had a newly renovated room overlooking the gardens and quiet pool. Room was extremely nice, having the third sleep surface was a plus for the three of us adults. Excellent lighting in the bathroom, liked the glass sliding door for the shower (Easier to keep clean). Plenty of room for 3 adults to get ready in the morning. Quiet at night, short walk to Great Ceremonial Hall for coffee, breakfast, and catching the monorail. Huge plus being on monorail for both Magic Kingdom and Epcot. Easy check in, staff was generous in bringing extra towels. Would definitely like to stay here again

Pros:

convenient, immaculately clean, newly renovated, good quick service restaurant for quick meals, good transportation choices

Cons:

none
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Reviewed by fisharefriendsnotfood Review Date: 06/09/2022

Rating: (9)
Recommended

we stayed at the polynesian for the first time in december having only visited for ‘ohana before, and absolutely loved it! exceeded our expectations , the new subtle themes of moana are so cute and i love a disney wooden floor instead of the old carpet. new favourite resort , changed our booking for august to stay at the poly again !

Pros:

dole whip🥰clean rooms , lovely theming and loved being able to walk to mk! beautiful sunset views with the castle 🙂

Cons:

only con is the price
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Reviewed by SNC Review Date: 04/30/2022

Rating: (2)
Not Recommended

I have stayed at the Poly 4 times prior to this and absolutely loved it. I'm not sure who is now managing this resort, but it is no longer the Poly of the past. We arrived at the front of the hotel and were promptly ignored by the staff out front despite our obvious checking-in. We stood with all of our luggage and children, as staff members noticed us and then promptly ignored us. For $800 a night, my husband got to haul all of our luggage by himself to our room. Our refrigerator had remnants of food in it from previous hotel guests and the shelf in it kept collapsing when we would open it, spilling anything we had in it onto the floor. While the Moana theme is tastefully done in the new rooms, the rooms are definitely NOT designed for families with young children to stay. The hardwood floors have no carpeting or area rugs and I spent the better part of the trip mopping up water from the pool, water from bath time, water from the wheels of our stroller from Florida rainstorms after all of us realized how slippery the floor can get. After a long day in the parks our aching feet ached even more walking on these floors. The side tables are made entirely of some kind of heavy marble that little kids moving around the room in excitement could slam into and I had to repeatedly remind them to stay away from them. And the glass barn door on the bathtub made it a nightmare for me to reach through to give the kids a bath. On the rare occasion that I had a question, the front desk staff was often dismissive, patronizing, or downright rude depending on the time of day. In the gift shop downstairs, the young woman assisting me rolled her eyes at another cast member when I tried to use a visa gift card that wouldn't work the first time she swiped it. It worked the 2nd time she tried after I asked her to swipe it again. Bizarre. The best cast members we encountered worked at the Pineapple Lanai and the lifeguards the pools. It was not a magical stay, and quite frankly, the pandemic is not the excuse at the Poly. It is obviously a poor management and poor training issue. It is beyond me how Disney can charge the price they do for this resort with the lack of service and congeniality that we encountered at what was once our favorite resort. As my husband lugged all of our luggage back all by himself again (bell services did not arrive after 40 minutes) at the end of our stay, we agreed that it would be a VERY long time before we stay here again, if ever.

Pros:

Oasis Pool, Pineapple Lanai, Quick and fun boat to MK

Cons:

Poor Service not living up a Deluxe Resort or Disney standard, Rooms are not designed for young families only couples, Dismissive Castmembers
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Reviewed by Anonymous Review Date: 04/28/2022

Rating: (9)
Recommended

My mom booked us a room her for my senior trip and I just about cried when we arrived. I loved this resort so so much. From the food to the rooms to the plants around the resort this resort is amazing. The beach that faces Magic Kingdom was one of my favorite things about this resort.

Pros:

Beautiful, homey, and great food

Cons:

The only con is the price
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