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  • Author
    • roogirl

      Registered: December 2016
      Posts: 1
      Review Date: Sat December 24, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Beautiful location, great room, friendly castmembers
      Cons: none

      I loved this hotel. My husband and I couldn't say how much we loved it. It was very beautiful, every question we had we answered very quickly and with a smile. Yes it is very big as some people have said but the morning walk to go to port royale was wonderful. We were in the Aruba section building 55. I will say the first day we got there we were walking in circles because we couldn't find our room lol a mousekeeper saw we were lost and stop what she was doing and helped us find our room. I cant wait to stay here again next year.
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      Registered: December 2016
      Posts: 11
      Review Date: Mon December 5, 2016 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Queen Beds
      Cons: Resort layout, sewage smell in bathroom, no special mousekeeping

      We were excited to try this moderate as we enjoyed Coronado Springs a few years ago but we were very disappointed with this resort.

      CONS: long check in (room not available until late), not enough people working outside with baggage etc.., room was clean where you looked but not behind tv dresser where I dropped something (yuck!!), no special mouse-keeping animals for my DD, air conditioner had strange rattle that happened after it ran for awhile (loud enough to wake you up), bathroom constantly smelled like sewage (close door and run fan - disgusting!) , food court was nothing special and not enough healthy choices like fruit and cheese plate etc.. resort pathways wander aimlessly, buses were unreliable as times kept changing and some never showed up (the worst of any resort we have been to),

      PROS: Room was quiet enough with courtyard view (martinique), close to a bus stop, pool area fine, hot tubs (2) fine, small towels though, queen beds are comfortable, lots of pillows,

      This resort is an overpriced Value resort with queen beds.
      It was clean and had pretty surroundings but nothing special or outstanding that would make you return. From our experience we would NOT return nor recommend CB.
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      Registered: July 2008
      Location: Kendall Park New Jersey
      Posts: 5
      Review Date: Sun November 20, 2016 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Beautiful scenery
      Cons: Too spread out poor communication

      Stayed there from 11/8 -11/13. Beautiful grounds, stayed in Trinidad South. Very far from everything. 10 minute walk to food court. Quiet pool and beach was beautiful.
      Busses were ok but if you need to get back to main house you have to wait for an internal bus or take one to Barbados and walk. There are 6 bus stops throughout the resort so sometimes you had to wait for another bus to come.
      Too big for my taste.
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      Registered: September 2006
      Location: Aiken, SC
      Posts: 45
      Review Date: Sun October 16, 2016 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Recently renovated rooms and very quiet grounds
      Cons: They have taken away the boats for rent and the oversized outdoor chess set and pool tables!

      We stayed there September 1 - 12. This is by far our favorite resort. Our last two trips we stayed somewhere else, so it was good to be "home" again. I love the newly renovated rooms. the queen beds make a world of difference. My only complaint was the air conditioning units. They are set at 72 degrees by Mousekeeping and I don't think the temperature is true, the room seemed much warmer. We had to set the air down to 68 degrees for it to be comfortable at night. Other complaint was that Mousekeeping only replenished our shampoo every other day. We were pretty low at times! I really should have called and asked for more shampoo and towels as they only left us 3 bath sized towels each day. We ate at the food court a few times and enjoyed it. We did have some trouble when we ordered a pizza one night. Our order came back wrong and we had to argue with them to fix it. room was kept clean and vacuumed every day. I loved the hot tub but they really need to keep the kids out of them! Bus service was great. We rarely waited more than 10 minutes for a bus. The new status boards at each stop are very helpful. My son went to Banana Cabana to watch baseball and football at night. He was never pressured to by a drink and was allowed to drink soda from the food court using his mug. I as usual spent many nights on the beach watching fireworks. Overall, a great experience.
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      Registered: August 2016
      Posts: 1
      Review Date: Tue August 16, 2016 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): Landscaping, Bus Service, Quiet Rooms
      Cons: Main Pool, Food Court (breakfast), Lake

      We just spend 8 nights here, August 6-14.

      Online check-in was a breeze, we got our room text while we were waiting for DME pickup at MCO. I never actually interacted with the admin staff.

      Room was well-lit, clean, and remarkably quiet. Beds were comfortable, but a little on the high side. We were in Martinique, with about a quarter-mile walk to OPR.

      The village grounds were amazing; lush, well-kept, and meticulously clean. Bus service was outstanding; I've read many times that it can be hit-or-miss from this resort, but we waited no more than ten minutes for any bus going anywhere the entire stay. (with one exception - Animal Kingdom)

      But there were negatives. The Food court always seemed to be overflowing with people and was very noisy. Nothing overly outstanding, but it was all edible. They do lunch and dinner better here; avoid the 'breakfast potatoes', trust me on this. On the other hand, the Grab-and-Go was superior; try the sticky buns for a real breakfast treat!

      The main pool is ridiculously small for the size of this resort. When you can't turn around without elbowing somebody, it's time to get out. And with that many people in it, the water was too warm to offer any real refreshment. The quiet pools were a little better, but that depends more on the time of day you hit them than anything else.

      Elsewhere, I walked around Caribbean Cay, and that seemed a little tired and worn-out. With a drying lake and no water activities, this corner of the resort felt a little neglected. But this isn't Disney's fault - how long has that drought been going on in Central Florida?

      In the end, the positives far outweighed the negatives; I'd easily stay here again.
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      Registered: February 2009
      Posts: 75
      Review Date: Wed August 10, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful resort, regular buses, nice rooms,
      Cons: Trash behind Murphy Bed

      we enjoyed a wonderful two weeks at this resort. Our 9th trip to WDW but our first trip to the Caribbean Beach Resort.
      The resort is very similar to the Coronado Springs Resort (just more palm trees and less cacti).
      The distances between buildings are not as far as we expected. Buses were far better except for the Magic kingdom bus on both early opening days that we were there.
      Old Port Royale is a good resort counter service - not the best on site but certainly not the worst.
      Mousekeeping was generally very good with the exception of the trash that had accrued behind the murphy bed. When we reported the problem it was dealt with very quickly.
      Would definitely return.
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      Registered: December 2007
      Posts: 87
      Review Date: Mon April 18, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): beautiful, friendly
      Cons: none

      We spent another wonderful vacation at Caribbean Beach. We were there from the end of March until the 10th of April. This time we found the food court to be a little less maintained i.e. eating utensils not always restocked quickly, coffee machines often empty, tables not cleaned very quickly. Food service has always been a little slow, but with the number of guests that they take care of that's understandable. All it takes is a large group of sports teams to descend and that backs things up in a hurry. The Aruba and Trinidad North quiet pools were both being refurbished during our stay, but there are plenty of other pools to use, so not a problem. Love the new laundry machines, easy to use and the front loaders are larger. Our rooms ( 6 people, 3 rooms) were great, always cleaned promptly with lots of towels, soaps etc. Buses ran pretty well. They are now using a time board at the resorts that lets you know when to expect your next bus. These are right at the bus stops and are pretty much accurate. The resort itself is as beautiful as it always was. Clean, colorful and always inviting. Our Magic Bands that were shipped to our house before the trip allowed us to get into our rooms when they were ready. In order to do this, you must have the bands shipped to your home, check in on-line, and leave a credit card on file with a chosen pin #. Also, leave a cell phone # so they can text you when your room is ready. The staff at the Banana Cabana pool bar always makes our stay enjoyable. They are tons of fun and one of the reasons we keep coming back to CB. Can't say enough about this beautiful resort. Yes, it's big, but it's also big on customer service. Don't want to forget to mention the lovely trail around the lake that makes for a great walk, especially at sunset. Free outdoor movies every night, arts and crafts for the kids, marshmallow roasts, and afternoon pool games at the main pool are just a few of the fun things available to do there. Can't wait to go back again!
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      Registered: January 2016
      Posts: 3
      Review Date: Sun January 31, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Remodeled Rooms, Attentive Staff
      Cons: None

      This was our second time staying at the Caribbean Beach resort and it was better than the first. First the rooms were all recently remodeled and we happened to get a room with the foldout bunk sized murphy bed. This made our two girls very happen, no sharing! The staff did a great job cleaning the rooms, although we are pretty easy and usually only ask for clean towels when we remember to say something. Really happy with the food court as usual, we have a tradition now, the first night we get in, it's a pizza and caesar salad to share. The buses made great time, almost every time it was maybe a 5 minute wait, the longest was maybe 15. Out trip was a full week, and this was the first time we spent the whole day at the parks. Usually we would go back to the room for a break around lunch time, to head back out in the afternoon, but no need. However, with that being said, take the break if you need to. Our kids love all the pools at this resort.
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      Registered: June 2012
      Location: wi
      Posts: 12
      Review Date: Mon January 11, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Amazing Staff, 2 Vacations in One, Atmosphere, Beautiful New Rooms,
      Cons: Still long bus waits to and from parks.... The dried up waters...

      We now have now become 5 time repeaters to CBR, it is considered our home away from home, we have tried POP, absolutely having the WORST EXPERIENCE of our lives, as well as 2 stays at ASMO, which was fine but loud, and ASMU -that I did not personally enjoy at all. So hard lessons learned of the past it is from here on out to stick with what works for our family. Yes the drawback is the bus system being slow, it would be grand if they could get a better system going with the buses, more of those extended buses would be a great start and sending more than one for closing times would also be a bright idea! At least now CBR has an internal shuttle available to get to the food court or main house, so I am not sure why people are complaining about the walk, and truthfully it's not that long of a walk, besides you have been walking all day long at WDW really whats another few steps? It's sort of like standing on a bus is it really that big of deal? You have been standing in lines all day long a few more minutes won't kill you. Most Depressing for us has been the wilting of waters, what once had been a time where boats roared through the waters, fishing, paddling, sailing, now there just isn't any water to do so. That breaks my heart the most, that magic and spark has been taken away from this beautiful place, none the less, we will never stop returning as long as CBR's doors are open! See you real soon!
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      Registered: January 2009
      Location: Winnipeg, MB
      Posts: 26
      Review Date: Sun January 3, 2016 Would you recommend the product? No | | Rating: 8 

      Positive aspects of the product (pros): overall appearance of the resort
      Cons: food court

      We've stayed at many Disney resorts over the years, and even stayed here 20+years ago. It is a large resort, and well worth paying for the preferred room. We stayed in Bldg 25 Martinique and it was well located. I just wouldn't recommend this for adults, our family of four is all over 18, and the themed pool was for the kiddies. The food court, was not as good as some other resorts in my opinion. No fear if you're booked here, I just believe that if you are a group of adults, you may be happier over at French Quarter in the moderate category. We were lucky to have wonderful weather this December, but you need to note that the bar is OUTDOORS, not necessarily usable all winter months. We used the quiet pool and that was fine. The food court states that it is open until 12, however, much of it shuts down earlier, and if you're looking for late night food the choice will be extremely limited.
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      Registered: December 2015
      Posts: 2
      Review Date: Sun December 20, 2015 Would you recommend the product? Yes | | Rating: 5 

      Positive aspects of the product (pros): quiet
      Cons: spread out

      I stayed here with a friend from 12/15-12/19 for the Christmas season. It was decent but I don't think I would pay full price. I got a discount and we stayed in Trinidad South which was the farthest away.

      That was tedious! Try staying at MK for 15 hours and it's midnight and you have 7 stops to just get to your room.

      I would recommend if you want quiet though. No issues with sound at all. It's not that friendly for time management and the shuttles do come, but it's so spread out.

      We hit up the dining area but again, it would out of the way. You can't just go to a store because it's a bus ride away.
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      Neffie Z

      Registered: September 2010
      Location: Midcoast Maine
      Posts: 2
      Review Date: Sun November 15, 2015 Would you recommend the product? No | | Rating: 4 

      Positive aspects of the product (pros): lovely scenery, Shutters, Banana Cabana
      Cons: food court, magical express/bus service

      I stayed at CBR for two weeks in September. We had a room in Trinidad North, preferred with a water view. The room was beautiful, but I was a bit disappointed with the generic feel of the room. There was nothing to make it feel like Disney, unless you let down the murphy bed. The food court is woefully inadequate for the amount of folks they are looking to feed. One drink station. One. There was ALWAYS a line. One afternoon I tried to get into my room only to find that the battery in the RFID lock had died. I went to concierge who promised to send someone up immediately. Three trips back to concierge, and three and one half hours later, maintenance came up and changed the battery in 30 seconds. We were given two fast passes for our inconvenience. Meanwhile, we were hot, tired, and stuck in our bathing suits for three and a half hours. The evening before our departure, I called to set up our pick-up time and was told 8:30AM. At 8:50AM, I called again, asking if we'd missed the bus (we had been outside waiting, so I knew we hadn't) and I was told that the pick up order hadn't been written down. We were late for our ME. The food court has only a few stations open in the morning- far too few to service the hungry folks looking for a meal. Though the recent update was lovely, they really should think of updating and expanding their food and drink offerings at Port Orleans. Not a terribly good experience and one I won't be repeating. However, the Banana Cabana and Shutters were outstanding- service and product wise.
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      Registered: October 2015
      Posts: 3
      Review Date: Mon October 12, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): clean, quiet
      Cons: none

      We stayed at this resort from 10-3 to 10-11. This was our first time at the Caribbean. We loved it. Everything about the resort was great. Check-in was a breeze. We had a preferred room in Trinadad North and it was well worth the extra money. We were very close to Old Port Royale and the bus stop. The room was clean and met all of our needs. It was great having the sliding doors to the bathroom area. It provided an extra area for us to get ready. Mousekeeping was great and helpful.
      We used the Quick service dining plan. The food court was actually pretty good. We really only at breakfast there but the food was good. Occasionally, we had dinner and it was pretty standard fare but good.
      I had read that the due to the fact the resort was so large the bus service was atrocious. We did not experience any issues. We had very little wait time at the resort to get a bus. I think we only had to stand on one instance as there were always enough seats to accomodate everyone. My cousin did note that the bus was very crowded one evening coming back from the Magic Kingdom but the MNSHP was also taking place. Other than that the bus system seemed good. It really didn't seem to take too much time to stop at each village.
      We didn't use the resort pool but we did use the quiet pool one day while doing laundry. Very nice.
      Final thoughts, yes, the resort is very large and would be difficult to navigate having not stayed in a preferred room. I will most certainly return to Caribbean. I have stayed in many deluxe and value resorts. This by far is my favorite!
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      Registered: September 2014
      Posts: 28
      Review Date: Wed September 30, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Room, pool
      Cons: Bus service

      I really like this resort. As many have stated, it is much bigger than most of the resorts, and it can be a pain to get from your room to the main pool and dining area (unless you get in a section close to Port Royal, and we did, just make sure to check in early and request). However, while being spread out can make things harder, it also makes this a quieter resort near your room, which is nice if you want to sleep in or relax. You can be close to the bus stop without the whole resort going by your room.

      The pool is probably the best we have had at a Disney Resort outside of the Beach Club and Animal Kingdom (admittedly we have not stayed at all of the deluxe resorts or Coronado). The pool is big, there is a lot to do, and the kids area is great. The food area had better food than I expected. The one negative I could give this is the same as others, it's a pain making multiple bus stops when you go to and from parks. Though I will say, don't forget that if you stay along the Boardwalk, you have multiple stops, as well as if you stay at Port Orleans. Like I said, a bit of a pain, but it's not as over the top as some make it seem (maybe 5-7 extra minutes)

      The only other real complaint I have is the text when your room is ready. With a SUPER early flight, we were pretty exhausted when we got in and wanted to rest before MNSSH. We got to the hotel a little before 10 (though our bags not until after 5, different story/issue with the Magical Express), and were told we would be texted when the room was ready (the check in woman was EXTREMELY nice and said she would be sure to let mousekeeping know we were waiting). Well, after check in and getting on the resort bus to check the resort out, we went to eat some lunch. After lunch, I decided to check on our room. Turned out it was in fact ready (no text message, went to concierge in the dining area). We got in and got our rest, but I never did receive the text. Moral is, don't rely on that if you are waiting, make sure to check throughout the day as it may be ready much earlier for you. But the room was very comfortable (though my kid was a little sad we didn't have a towel Mickey, but she survived) and a nice size. Overall, really was impressed with the resort.
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      Registered: January 2012
      Posts: 7
      Review Date: Tue September 15, 2015 Would you recommend the product? No | | Rating: 3 

      Positive aspects of the product (pros): Theming
      Cons: Size/Cleanliness/Customer Service

      We've been to Walt Disney World dozens of times and this hotel was our worst experience by far. We arrived with a large dance group at the end of June. We arrived at the resort at 10:00am not expecting a room immediately. What we didn't expect was to not get one until 6:00pm. When we got the room it wasn't very clean. There was trash still in the trash barrels and it smelled like housekeeping simply made the bed and sprayed 5 cans of Lysol in there.

      On our first morning there, I noticed that someone had spilled some Cheerios on the stairs. We stayed at this hotel for 5 nights and those Cheerios were still there the day we left. Also, when walking to the food court in the morning I walked through the quiet pool area and it was littered with used towels, empty pizza boxes, soda and beer bottles, etc. from the night before. I partially blame the slobs that left all of that there, but I also blame the staff for not cleaning it up either.

      I've never written a negative review for anything Disney related prior to this, but this was not acceptable by Disney standards. After our stay at Caribbean Beach we stayed for 6 nights at Bay Lake Tower and it was great.
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