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  • Author
    • Debbigo

      Registered: July 2018
      Posts: 2
      Review Date: Thu July 5, 2018 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): location!!
      Cons: cost

      we stayed April 2018 in two adjoining one bedroom Villas. we had asked for connecting but adjoining worked fine as we were 7 adults, three toddlers. we had hoped to possibly have one set of adults babysit and the rest go out but after early mornings and busy days the babies parents were ready to spend quiet evenings in the rooms. We had a quiet pool view and could see and hear studio's fireworks & music. Check in was easy, the noted we had small children and offered to rush one room for early check in. we went to the pool and got a text message when room one was ready (around noon!) Housekeeping was awesome, friendly, flexible and responsive. No complaints at all. Having a washer and dryer in room is priceless although the dryers dry slow. we walked to both EPCOT and Studios, no issues and used our cars for the other two parks . We rented BOB strollers and rather than deal with large strollers and buses we opted to drive. Self parking was no issue . we were very disappointed to learn of the upcoming parking fees, with what we are paying for rooms we shouldn't need to pay for parking!
      The rooms were clean, bright and soothing colors . The rooms had what we needed for a comfortable stay. We used both the central pool and the quiet pools as well as the kiddie pool. All very clean, chairs available. One concern was how hot the kiddie pool area and playground was on our feet. Caught us off guard. Air temperature was around 80. we will certainly go back to Boardwalk!
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      Registered: January 2006
      Location: Illinois
      Posts: 32
      Review Date: Sat October 14, 2017 Would you recommend the product? Yes | | Rating: 8 

      Positive aspects of the product (pros): location, 1 br villa
      Cons: price

      We stayed 7 nites in Sept 2017. 1 br villa. For location, washer / dryer & spa tub.
      Valet service is slow and not helpful at door. Except for trying to explain how to tip them. Had a problem at check in. We went to park cause online room not listed. Check in at 5 pm and told oh, they just didn't notify you / or change status. Requested a lesser view room and we where put NO where near that location. They kept working at desk on our request > offering to move tomorrow... but then suddenly the room next to the one requested was open? and given to us.
      Spa tub to rescue or not> nope Jets would not turn off no matter what we did. Could not drain tub cause water shooting all over .... Called for maintainious and desk said "did you hit the button"? Huh. 3 hrs later aka: 11pm at nite maintanious fixes it after 2 hrs of work and looking for parts. I know I asked for this room...
      Next day washer starts up or not? It would be fine and then just stop for no reason. Sis got it to start again and again and again..... But we didn't call for help just reported to check after we left. Didn't want another 3 hrs of work, or change in room again.
      After was smooth sailing and a great time. No other issues. Checking out we did our own luggage and self park so no issues.
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      Registered: July 2006
      Posts: 124
      Review Date: Thu August 31, 2017 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Spacious villa, excellent location
      Cons: None

      We stayed in a 2 BR villa Aug 13-17. We were traveling with friends who had never been to WDW. I am a Vacation Club member. We have stayed here many times. Despite the new decor, which I find too generic and not enough Disney, our entire trip was excellent. Room was clean. Trash and Towel service was done efficiently. Bell services were the quickest ever. All of my room requests were honored (early check in time if room available and on the top floor). We could see Epcot fireworks from the room. I did note that the bus stop for WDW transportation is too small and was usually crowded making it difficult to see the monitors and even to walk through to get to the bus when it arrived. But given the great location of the Boardwalk, we only experienced this going to MK and AK. Bell staff were very helpful with the Lyft app so that we could use the Minnie Van service.
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      Registered: July 2017
      Posts: 2
      Review Date: Tue July 4, 2017 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Location
      Cons: Mousekeeping

      My family recently stayed at the Boardwalk Villas. We requested a room close to the elevator or lobby and got neither. As we stay here each year that was disappointing. The walk to our room felt like a mile. Mousekeeping was also not up to par. One day they did not do the room at all and the other days came late in the day when we come back for our afternoon breaks. Overall though this is our favorite resort and mostly have great time there. Its very beautiful especially at night.
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      Registered: October 2012
      Location: NO Louisiana
      Posts: 18
      Review Date: Tue May 16, 2017 Would you recommend the product? Yes | | Rating: 7 

      Positive aspects of the product (pros): Location
      Cons: Inconsistent information when booking room and when arriving to check-in

      This is the second time I had reservations for a boardwalk view and was told at check-in that I would not be able to have the boardwalk view because there was a problem with the room. I know there is construction going on at the resort, but it seems if the construction was the reason, it should have been relayed to us before check-in. My reservation was for a one bedroom villa, boardwalk view. We were asked if they could upgrade us to a one bedroom villa without the boardwalk view. I do not see how that is an upgrade when we had a one bedroom villa to begin with. I just felt I was being given the run around. The cast member who was checking us in quickly stepped away from the computer and had someone else (who I guess was a manager) come tell us about not getting the room we were supposed to get.

      The front desk staff also did not tell us where to go to get our refillable mug, as we were on the dining plan. She also did not ask if we were celebrating anything. We forgot about all of this at the time. We are DVC members and make a trip every year and have always been given this information and asked this question. Not to complain, it is just something I think the cast member forgot since she had to have someone else tell us about not getting the room we were supposed to get.

      As far as the room, it was very nice. We did not have any problems with outside noise while in the room.

      This resort is one of the most convenient locations to the parks. The transportation is great. It is nice to sit out on the boardwalk and relax. There are lots of nice restaurants and snack options. I would definitely stay here again even though I was a bit disappointed with not getting the room I was supposed to get.
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      Registered: July 2010
      Location: FL
      Posts: 33
      Review Date: Thu April 6, 2017 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): cast members
      Cons: long walk to Bakery to get drinks

      We stayed at Boardwalk from Mar 19 to Mar 24. When we came to check in my husband make a change. Raymond was helping us checkin and took the time to adjust our reservation. My husband wanted to switch to a accessible unit. Raymond spent the time redoing our original reservation to make the changes. We overlooked the pool and were able to see fireworks from Studios. The only downside was having to go all the way to the Bakery to get a soda. Weil be back. I loved being able to walk to Epcot and take a short boat ride to Studios.
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      Registered: July 2006
      Posts: 124
      Review Date: Mon January 30, 2017 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Location
      Cons: Decor

      We are DVC and have stayed here many times. The location is great. They have improved the bus service and buses are dedicated to the Boardwalk. Quite a difference from the days when the buses traveled to Swan, Dolphin, Yacht and Beach Clubs as well as Boardwalk. With dedicated bus service and the water craft, getting around is very easy. The only down side to me is the new decor in the rooms. It is generic HGTV modern. Almost all of the Disney touches are gone. I did find hidden Mickeys in the curtains and the Mickey head is still on the chest of drawers. One bedroom villa is still a great room but it is not well done as previously. Staff were friendly.
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      Registered: October 2013
      Posts: 39
      Review Date: Sat November 26, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Location, theming

      We stayed at the BWV 11/7-11/13. First night was in a SV studio as we added that on kind of last minute, rest of trip was in a SV 1br. Studio was down far end of hallway,not much of a view. 1br was pretty close to elevators which was great! Both were newly refurbished, and looked fresh and clean. Was a little disappointed that nightstand in 1br had neither outlets nor USB ports available. If you're going to remove alarm clocks, you need to have access to these for your phone!!! That is a minor complaint, however. BWV is one of our home resorts and always a favorite. Had a wonderful stay and will be returning in May!
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      Registered: September 2016
      Posts: 5
      Review Date: Sun September 18, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Location, Cleanliness, Nice appointments
      Cons: Noise from fireworks

      Stayed through 9/16 for 6 nts. Greg was especially helpful at check-in due to magic band not working at door at first. Afterwards, the magic bands worked great. The hotel was full, but seemed to run smoothly. The hotel is wonderful because of proximity to Epcot and Studios. Staff was friendly and the Concierge helped with tickets. We would definitely stay again.
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      Registered: August 2010
      Posts: 8
      Review Date: Thu August 4, 2016 Would you recommend the product? No | | Rating: 4 

      Positive aspects of the product (pros): Location

      First, the couple reviews that I have posted I like to put some thought into and give a detailed review. This post is strictly a WARNING to anyone contimplating staying here.....DO NOT.
      I have stayed at 75% of the current disney resorts both hotels and DVC. This was without a doubt the WORST customer service experience I have EVER encountered at Disney. When have you ever passed a Disney employee in the halls and they ignore you? Well that happens here. How about asking the front desk where the locations are to fill up your refillable mug and being told, when you buy it at store ask them because I do not know. How about the only place to fill your refillable mug after 11 is a bar that the bartender pours your drink into a plastic cup and makes YOU pour it into your mug. How about asking for a couple more washcloths only to be told to go and wash the ones you were supplied. Or how about asking for toilet paper and it not get delivered for over 12 hours.
      What an atrosity we experienced here!!!! That's not to mention the fact of being placed in room 4136 which is a .35 mile walk from the lobby.
      I am a DVC member but I use the parks, I do not visit to hang at the resort like some. And after expressing that I was told that no other studio was available during my stay.
      Why did I give it a 4? Because you cannot argue with the location, even if each day coming and going I had to walk over half a mile to and from the bus.
      Never again will I stay at the Boardwalk....
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      Registered: January 2007
      Posts: 41
      Review Date: Thu July 7, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Location, Room refurbishments, Nightlife

      We just returned on July 4th from a week at the Boardwalk. It has always been one of our favs and did not disappoint. Of course, you can not beat the location. We walked to DHS or Epcot almost everyday even if we had been at another park. Fireworks can now be seen on both ends of the resort. You can see Illuminations on the Epcot side and then walk to the pool and watch the Star Wars fireworks from DHS. We were lucky and could see the Star Wars fireworks from our balcony!!
      The recent room refurbishments are beautiful. Everything is new and fresh looking. I love the new floors.
      We also love spending time enjoying this resort. There is so much to see on the Boardwalk. We watched the entertainers, played games, and enjoyed an Art show at Wyland Gallery. Trattoria Al Forno is a great addition. The food is incredible!! We also frequented the Boardwalk bakery, Leaping Horse Libatons and the Bellevue Lounge. We can not wait to go back!!
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      Registered: June 2016
      Posts: 1
      Review Date: Thu June 16, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): LOCATION!, Rooms, Pool, Dining, Night Life
      Cons: Shared Bus Transportation w/ Other Resorts

      As DVC members almost every detail about a trip to the Boardwalk Villas is perfect. With boat transportation to 2/4 Disney theme parks and magnificent grounds and pools you really can't go wrong. The nightlife is unparalleled with an array of table service restaurants, quick service restaurants and food carts and stores. Live entertainment is common and if you're lucky you might be able to watch Illumination fireworks right from your balcony. The rooms have been recently renovated and look beautiful. Only complaint is the joint bus transportation to Animal and Magic Kingdom that is shared with the 4 other surrounding resorts.

      With over 20 WDW vacations under our belt at 10 different on property resorts, the Boardwalk Villas are our favorite.
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      Registered: December 2010
      Location: NY
      Posts: 6
      Review Date: Tue June 14, 2016 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Room updates are beautiful so accommodating
      Cons: None

      We are DVC members and had reservations for a split stay 3 days in a studio and then 3 days in 1 bedroom (couldn't get one room for the week all booked) at the Boardwalk the studio had Boardwalk view well we were on the 5th floor and facing the Boardwalk but the balcony was all wood wall and so high I couldn't see down so I called the front desk and in 30 mins we got a call back and were given a 1 bedroom with pool and garden view for the week. This was so wonderful, room was great redone and fresh and new. The people at the Boardwalk are so wonderful especially Queniveer she was so kind and helpful. But the Boardwalk staff are and have been so accommodating any time we had issues. Love staying there
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      Registered: January 2016
      Posts: 3
      Review Date: Wed January 27, 2016 Would you recommend the product? Yes | | Rating: 10 

      Positive aspects of the product (pros): Everything! Updates are fabulous!
      Cons: None

      January 2016, Updated villa was fabulous! Loved the flatscreens in the living room and bedroom. Love the laminate floors. Outstanding views.This resort is fabulous, great location, wonderful amenities (might have wished to be closer to the elevator at the end of the long nights). Our new favorite resort!
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      Registered: September 2011
      Location: Oklahoma City
      Posts: 52
      Review Date: Fri December 18, 2015 Would you recommend the product? Yes | | Rating: 9 

      Positive aspects of the product (pros): Beautiful update!
      Cons: None

      My husband & I took an adults only trip the first week of November to celebrate my birthday at the Food & Wine Festival in EPCOT, so the Boardwalk Villas were an excellent choice. This was our second time to stay here and we were very happy with this stay. We stayed in a newly renovated studio on the 3rd floor. This time we were accommodated in our request for a room near the elevators, which also had a great view of the courtyard. I was very impressed with the room updates. The color scheme was very peaceful. There were nice, dark "wood" floors in the entry, a beautiful new tile backsplash at the kitchenette. The room did offer a fold out sofa as well as the new Murphy bed under the TV. We had plenty of storage. My only complaint would be that the tile in the bathtub hadn't been changed out, it looks a little shabby next to all the beautiful new appointments. Also, the "Disney" theme is much less obvious now. There were hidden Mickey's in the curtains but I didn't notice any others.
      I love the Boardwalk area. There are so many restaurants and fun activities, like Jellyrolls and the Boardwalk games. It's an easy walk to EPCOT or Hollywood Studios, making it a prefect choice for those who are spending most of their time at these parks. It's a really great resort. The staff was very friendly & helpful. We love staying here and would recommend it to anyone.
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