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    • Birthday 2000-01-01
      Location Canada
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      Last Review Posted Magical Express
      We used this service on 11/30 and 12/9. As always, the service itself was very convenient and removed the extra cost of a car rental or cabs/shuttles.

      The CMs dealing directly with us were polite and courteous. However, we were appalled to overhear a CM (who was directing the bus arrivals/departures) behind the desk constantly being rude to and back-stabbing her fellow CMs. She had to be aware that she was within earshot of dozens of guests. In all our years going to WDW, we have never heard such behavior. Not a great first impression of Disney for any 1st timers!
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