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  • Profile
    • Birthday 0000-01-01
      Location Pennsylvania
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      I just had to post a second comment since my last. We used pp in March and did post a positive review. Since then we received our CD and was excited about showing it to everyone when realized that 6 pics were missing. I logged back into my online photos which was about to expire and noticed that they weren't there. They were the only pics of my dd4 and Minnie Mouse. I called customer service and spoke with a Lori who asked me several questions such as date of photo, time taken (approx) what child was wearing, location. She searched through 1000's pics from that time stamp and was able to locate the pics. She then uploaded them in order for me to edit and sent me a whole complete CD with all 652 pics on it FREE!!!! She spent at least 2 hours searching and I was eternally grateful. That saved my dd4 day!!! Thank you so much for caring.
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