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    • Birthday 1979-11-29
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      Last Review Posted Port Orleans Riverside Resort (Moderate Resort)
      The grounds were beautiful! The rooms were very clean and well kept. As far as rooms go, the hotel probably can't be beat.

      The staff and the buses on the other hand were such a mess that I WOULD NOT stay here again which is such a drag because it really is a beautiful resort. The buses have no organization AT ALL. There are no lines, it is just a jumbled mess and when the bus for your theme park comes (ESPECIALLY MAGIC KINGDOM) people just shove others out of the way. We waited through two sets of buses before someone decided to let us on the bus. Even that I could of dealt with since I firmly feel Disney should NOT be held responsible for rude guests. The kicker that put me over the edge was the staff. I called the front for 3 or 4 different things and NO ONE could give me a straight answer. We also transferred to Fort Wilderness due to the fact my mom joined us and Riverside only has rooms that accommodate up to 5 people. Riverside staff LOST our luggage. And when I say lost, I mean LOST for hours until Fort Wilderness came to Riverside and found them. It's such a shame because it is such a beautiful place!
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