Linda Mac's Orlando Adventures

A few weeks ago, the Disney Vacation Club opened up reservations for it's new resort, Kidani Village. At the time, only members who purchased vacation points at the Animal Kingdom Villas and Kidani Village were eligible to make reservations since it was their home resort. Kidani Village is set to offically open on May 1, 2009.

I am proud to say I was able to reserve a studio for opening day. Actually, I am going for a record. I was the first offical guest to check-in to the DVC rooms at Animal Kingdom Lodge in June of 2007. So, I would like to be the first offical guest to check-in at Kidani Village.

I called Member's Services at exactly 9 am and was left on hold for 45 minutes. Then the most wonderful DVC representative answered my call, Alexis. She informed me that there was a problem with the reservation system and it was only accepting reservations from members who owned vacation points at Kidani Village and not owners at Animal Kingdom Lodge/Villas. Guess where I own? That's right, the Lodge/Villas. She was able to resolve the problem and made my reservation. Alexis should be the poster child for great Disney Service. Two thumbs up to you, Alexis